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Cisco 700-805 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Cisco Tools and Processes	20%	- Explain Smart Accounts & Smart Licensing - Describe CX Portfolio and deal management processes
Topic 2: Customer Success Foundation	10%	- Explain the stages of the customer lifecycle - Explain recurring revenue financial implications - Define customer experience - Describe recurring revenue financial terms
Topic 3: Roles and Responsibilities	30%	- Describe Renewals Manager role and integration - Explain renewals tasks and success metrics
Topic 4: Business Acumen	30%	- Evaluate products and services to meet customer goals - Interpret key financial terms (e.g., CAPEX, OPEX) - Describe renewal cycle and risk action planning
Topic 5: Customer Success	10%	- Explain customer journey & IT purchasing models - Define customer success

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700-805 Learning Materials: Cisco Renewals Manager & 700-805 Questions and Answers

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Cisco Renewals Manager Sample Questions (Q141-Q146):

NEW QUESTION # 141
Which action should a Renewals manager take first?

A. Download contract data and develop a renewals strategy
B. Meet the customer and perform a renewals diagnosis
C. Assign an RS to priority accounts
D. Meet and confirm the am,css,csm and their resources

Answer: D

NEW QUESTION # 142
Which three financial metrics are critical in measuring subscription renewals? (Choose three.)

A. Annual Recurring Revenue (ARR)
B. Annualized Order Value (AOV)
C. Training costs
D. Renewal Rate
E. Uptime
F. Net New Sales

Answer: A,C,D

NEW QUESTION # 143
During which activity of the renewal process would an RM provide an appropriate co-termination timeframe and gain required internal approvals?

A. Billing
B. Proposal build
C. Quote delivery
D. Deal strategy

Answer: B

NEW QUESTION # 144
Which RM action directly influences the Engagement category of the Cisco 360 PVI?

A. Maintaining risk logs and standardized renewal playbooks.
B. Protecting the On-Time Renewal Rate through T-Minus execution.
C. Identifying A La Carte to EA migration opportunities.
D. Completing Black Belt training certifications and learning maps.

Answer: B

Explanation:
For the Renewals Manager, protecting On-Time Renewal Rate (OTRR) through disciplined T-Minus execution is the action most directly connected to the Engagement dimension of the applicable Cisco 360 Partner Value Index.
Cisco's Cisco 360 materials define Engagement as the partner's involvement throughout the customer journey. More specifically, Cisco's current PVI metric documentation shows OTRR as an Engagement metric for the Services Value Index, directly tying successful, timely renewal execution to partner engagement performance. (Cisco) This aligns with the Renewals Manager v2.0 blueprint, which requires the RM to manage renewal activities through the T-120, T-90, T-60, and T-30 checkpoints and facilitate commercial execution and order booking to maximize OTRR. Effective T-Minus execution therefore converts lifecycle engagement into a measurable Cisco 360 contribution. (Cisco Learning Content) Option A belongs principally to Capabilities, because Cisco specifically associates Black Belt and career certifications with partner skills and enablement. (Cisco Blogs) Option C is primarily a growth/commercial expansion activity and would affect revenue-performance measures rather than directly representing the Engagement metric. Option D demonstrates Foundational/Practice Maturity, since standardized processes and risk governance indicate operational maturity.
Therefore, B is the correct answer: disciplined T-Minus execution that protects OTRR directly contributes to the Cisco 360 Engagement category.

NEW QUESTION # 145
What are Cisco's four steps to higher renewals?

A. Investigate, Diversity, Personalize, Initiate a strategy
B. Analyze, Implement, Regulate, Maintain consistency
C. Plan, Streamline, Digitize, Establish routine
D. Align, Simplify, Automate, Build a practice

Answer: D

NEW QUESTION # 146
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