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ITIL ITIL-4-Foundation Exam Overview:

Certification Vendor:	Axelos (PeopleCert)
Exam Name:	ITIL 4 Foundation
Exam Number:	ITIL-4-Foundation
Exam Duration:	60 minutes
Real Exam Qty:	40
Related Certifications:	ITIL 4 Managing Professional ITIL 4 Strategist ITIL 4 Specialist ITIL 4 Digital Leadership
Exam Format:	Single Choice Multiple Choice
Certificate Validity Period:	Lifelong (requires renewal every 4 years with digital badge)
Exam Price:	~$280 USD
Available Languages:	English, German, Brazilian Portuguese, Spanish, Japanese, Chinese, Italian, French
Passing Score:	65% (26/40)
Sample Questions:	ITIL ITIL-4-Foundation Sample Questions
Exam Way:	Online proctored or in-person at testing centers (Pearson VUE)
Pre Condition:	No formal prerequisites required. Basic IT service management knowledge is recommended but not mandatory.
Official Syllabus URL:	https://www.axelos.com/certifications/itil-certification/itil-4-foundation

>> Valid Exam ITIL-4-Foundation Practice <<

ITIL Valid Exam ITIL-4-Foundation Practice: ITIL 4 Foundation Exam - DumpsTorrent Last Updated Download

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ITIL 4 Foundation Certification Exam is a globally recognized certification exam that is designed to validate the skills and knowledge of individuals in the IT service management domain. ITIL stands for Information Technology Infrastructure Library, which is a set of best practices for IT service management that is used by organizations worldwide to improve their IT service delivery and management processes. ITIL 4 Foundation Certification Exam is the first step towards understanding the ITIL 4 framework and is essential for individuals who wish to pursue a career in IT service management.

ITIL 4 Foundation Exam Sample Questions (Q104-Q109):

NEW QUESTION # 104
Which is one of the five aspects of service design?

A. Management information systems and tools
B. Corporate governance and policy
C. Risk analysis and management approach
D. Management policy for business case creation

Answer: A

NEW QUESTION # 105
When planning 'continual improvement', which approach for assessing the current state of a service is
CORRECT?

A. An organization should always develop competencies in methodologies and techniques that will meet
their
needs
B. An organization should always use a single technique to ensure metrics are consistent
C. An organization should always use a strength, weakness, opportunity and threat (SWOT) analysis
D. An organization should always use an approach that combines Lean, Agile and DevOps methodologies

Answer: A

NEW QUESTION # 106
Which practice has a purpose that includes managing risks to confidentiality, integrity and availability?

A. Service level management
B. Monitoring and event management
C. Information security management
D. Continual improvement

Answer: C

NEW QUESTION # 107
What is the CORRECT order for the three phases of problem management?

A. Error control, problem control, problem identification
B. Problem identification error control problem control
C. Problem control, error control problem identification
D. Problem identification problem control error control

Answer: D

Explanation:
The problem management practice follows a three-phase approach to reduce the likelihood and impact of incidents by identifying actual and potential causes of incidents and managing workarounds and known errors1. The three phases are:
Problem identification: the process of finding problems that are the cause or potential cause of one or more incidents2.
Problem control: the process of analysing the root cause and impact of a problem and developing a workaround or a permanent solution2.
Error control: the process of managing known errors throughout their lifecycle, from recording to removal2. Reference: ITIL Foundation - ITIL 4 Edition, page 15; ITIL 4 - A Pocket Guide, page 35; ITIL 4 Practice Guide: Problem Management, page 9.

NEW QUESTION # 108
Which practice has a purpose that includes the management of financially valuable components that can contribute to the delivery of an IT service?

A. IT asset management
B. Monitoring and event management
C. Continual management
D. Deployment management

Answer: A

Explanation:
Explanation
An asset is defined as anything that is useful or valuable within a product or service. This value is generally determined financially: how much an asset costs versus how much it saves.
https://www.bmc.com/blogs/it-asset-management/

NEW QUESTION # 109
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