2026 Salesforce Authoritative Slack-Admn-201 Real Questions

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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Section	Objectives
Topic 1: Channel and Collaboration Management	- Channel structure and governance - Messaging and collaboration features
Topic 2: Troubleshooting and Support	- Admin tools and diagnostic capabilities - Common workspace issues resolution
Topic 3: Integrations and App Management	- Slack app installation and management - Salesforce and third-party integrations
Topic 4: Security and Compliance	- Authentication and access controls - Data retention and compliance settings
Topic 5: Workspace Administration	- Slack workspace setup and configuration - User provisioning and identity management

>> Slack-Admn-201 Real Questions <<

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Salesforce Certified Slack Administrator Sample Questions (Q121-Q126):

NEW QUESTION # 121
Camdin is a Workspace Owner whose last day with the company is Friday, April 1st. Cortez, a fellow Workspace Owner, plans to deactivate Camdin's account at the end of that day.
What will happen?

A. Cortez will not be able to deactivate the account; he will need to ask a Workspace Admin to deactivate it for him.
B. The account will be deactivated; Camdin will be signed out immediately and will not be able to log back in.
C. Cortez will not be able to deactivate Camdin's account; only the Primary Owner can deactivate a Workspace Owner.
D. The account will change to "Inactive"; after 72 hours, Camdin will lose access to Slack.

Answer: C

Explanation:
In Slack, only the Primary Owner has the ability to deactivate other Workspace Owners.
Slack documentation states:
"Only the Primary Owner can deactivate or transfer ownership of another Workspace Owner's account." Thus, Cortez, despite being a Workspace Owner himself, cannot deactivate Camdin's account.
(Reference: Slack Administration Study Guide - Workspace Roles and Account Deactivation)
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NEW QUESTION # 122
Asher manages a global workplace and facilities team. Currently, his team receives all global requests in a channel called #help-workplace. Because the channel now receives hundreds of requests per day, the support team asks Asher if they can create regional channels to make triaging requests more manageable.
How should Asher respond to this request?

A. Continue to use one centralized channel to minimize confusion for channel members on where workplace requests should be submitted, but require that members start posts with the name of the region where they're requesting assistance.
B. Create a private channel for the global workplace team to triage requests from #help-workplace into the appropriate regions.
C. Allow each region to create new channels and name them after famous landmarks in their region, then assign regional team members to monitor each channel.
D. Create new regional channels and name them using the #help-workplace-region format, then assign regional team members to monitor each channel.

Answer: D

Explanation:
Slack best practices for managing high-volume help channels recommend:
"Creating regional help channels following a clear, consistent naming convention, such as #help-workplace- region, so requests are easier to route and monitor." This method ensures that requests are properly triaged without confusing users and keeps the support experience scalable.
(Reference: Slack Administration Study Guide - Best Practices for Managing High-Volume Support Channels)

NEW QUESTION # 123
Your organization is choosing an identity provider (IdP) and preparing to launch Slack Enterprise Grid.
You want users to start working in Slack as soon as possible.
What is the best way to create new users so they can start working on your Enterprise Grid?

A. Add all new users to your Enterprise Grid as guests, so their sign-in process is not disrupted after you choose an IdP and configure SSO.
B. Downgrade your Slack plan to Business+ and turn off SSO.
C. Use Slack's built-in authentication, which will prompt members to sign in using their email address and Slack password.
D. Choose and configure your IdP before configuring single sign-on (SSO), since end users can't sign in to Enterprise Grid without SSO.

Answer: D

Explanation:
Slack requires:
"Enterprise Grid must use an identity provider (IdP) to manage authentication via SSO before users can sign in. SSO must be configured first for member access." Options A and B bypass the necessary authentication process and would create user confusion later.
Downgrading to Business+ (C) defeats the purpose of deploying Enterprise Grid.
(Reference: Slack Administration Study Guide - Preparing Identity Management for Enterprise Grid)

NEW QUESTION # 124
Your organization would like to maintain their Bring Your Own Device (BYOD) policy on Slack's Enterprise Grid plan and have not yet decided on an Enterprise Mobility Management (EMM) provider.
Which two features are included in Slack's native mobile controls on the Enterprise Grid?
(Select the TWO best answers.)

A. Identity provider (IdP) group management for mobile devices.
B. Domain allow list to limit mobile access to corporate workspaces only.
C. Remotely erase data in the case of stolen mobile devices.
D. Jailbreak or root detection for mobile devices.
E. Block file downloads and copying on mobile devices.

Answer: B,E

Explanation:
Slack native mobile security features include:
"Admins can block file downloads and copying on mobile and use domain restrictions (domain allow list) to ensure only managed accounts access corporate Slack workspaces." Remote wipe (C) requires Mobile Device Management (MDM), not native Slack. IdP management (D) is not mobile-specific. Jailbreak detection (E) is not a native Slack feature.
(Reference: Slack Administration Study Guide - Slack Native Mobile Security Features)
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NEW QUESTION # 125
As an Org Admin in your organization's Slack Enterprise Grid instance, you manage the existing four workspaces. Since your org is rapidly growing, you need a way to communicate upcoming trainings that are available to the entire company.
What is the best action to ensure these communications are seen in each current and future workspace?
(Select the best answer.)

A. Create a Slack Connect channel dedicated to company trainings.
B. Create a multi-workspace channel for training that exists in each workspace.
C. Have each Workspace Admin post in the correct public training channel.
D. Create an org-wide channel dedicated to company trainings.

Answer: D

Explanation:
According to Slack Enterprise Grid administration best practices:
"Org-wide channels allow messages to be broadcast to every member of an Enterprise Grid organization, across all current and future workspaces." Creating an org-wide channel ensures that the training communications are visible everywhere, without needing coordination with individual Workspace Admins or external partners. Multi-workspace channels (B) are helpful but only span selected workspaces, not automatic inclusion in all future workspaces.
(Reference: Slack Administration Study Guide - Org-wide Channels)
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NEW QUESTION # 126
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The web-based practice test is similar to the desktop-based software, with all the same elements of the desktop practice exam. The mock exam can be accessed from any browser and does not require installation. The Slack-Admn-201 questions in the mock test are the same as those in the real exam. Candidates can take the web-based Salesforce Certified Slack Administrator (Slack-Admn-201) practice test immediately, regardless of the operating system and browser they are using.

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