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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Data Setup | 36% | - Consumer Goods Cloud data model
|
| Topic 2: Analytics | 6% | - Reporting and KPIs
|
| Topic 3: Integrations | 6% | - System connectivity
|
| Topic 4: Visit Planning | 6% | - Territory and route management
|
| Topic 5: Platform | 10% | - Core platform configuration
|
| Topic 6: Visit Execution | 36% | - Automation and validation
|
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NEW QUESTION # 28
Which User persona manages day-to-day Retail Execution processes such as creating visits, creating tasks, and assigning visits to Field Representatives?
Answer: B
Explanation:
The Sales Manager persona is responsible for managing the day-to-day Retail Execution processes performed by the field organization. Salesforce explicitly defines the Sales Manager as a standard Retail Execution user who can create visits, create tasks, and assign visits to field representatives.
This division of responsibilities is fundamental to the Agentforce Consumer Goods operating model. Sales managers coordinate retail coverage and determine what activities field representatives should perform at each store. They typically work with Retail Stores, Visits, Action Plans, Assessment Task Definitions, and Action Plan Templates to organize execution activities. By contrast, field representatives have a more execution-focused role: they review assigned visits, complete assessment tasks, capture observations, process orders, and record the results of store activities.
The permission model is designed around these personas. Salesforce recommends establishing separate permission configurations for Sales Managers and Field Reps so that each role receives the appropriate object- level and feature access. Delivery representatives can also be configured separately when the organization uses Direct Store Delivery.
Consequently, responsibility for creating and coordinating visits and assigning field work belongs to the Sales Manager persona.
Study Guide Topics:Platform - > User Personas - > Sales Manager - > Visit Management - > Task Assignment
NEW QUESTION # 29
Which step is required to link an Action Plan to a Visit record?
Answer: C
Explanation:
An Action Plan Template intended for retail visit execution must be configured with Visit as its Target Object and then published before it can be associated with an individual Visit. The Target Object determines the Salesforce record type against which Action Plans created from the template can operate.
Salesforce ' s Consumer Goods configuration procedure specifies that administrators create an Action Plan Template, select Visit in the Target Object field, configure the appropriate Action Plan Type, add the required tasks and flows, and publish the template. A published template can subsequently be reused across multiple Visit records, which enables standardized store-execution processes.
To apply the template, a user opens the applicable Visit, selects New Plan from the Action Plan related section, and chooses the published Action Plan Template. Salesforce then presents the tasks contained in the template and creates the Action Plan for that specific visit. Only one Action Plan can be assigned to a Visit through this standard process.
This architecture separates reusable process design from visit-specific execution and ensures consistent field activities across stores.
Study Guide Topics:Visit Planning - > Action Plan Template - > Target Object - > Visit - > Publish Template
NEW QUESTION # 30
A Field Rep is having challenges measuring their share-of-shelf due to a recent change in packaging to a competitor ' s product, which makes their products look almost identical. When using Einstein, the competitor
' s product was marked incorrectly as the rep ' s product. What should the rep do to prevent this from happening in the future?
Answer: B
Explanation:
The representative should edit the product tags so that the detected object is associated with the correct product classification. Accurate tagging is fundamental to maintaining reliable object-recognition results, particularly when two products have visually similar packaging.
Object detection identifies objects within an image and maps those detections to labels or product classes. If a competitor changes packaging so that its product resembles another SKU, the resulting classification can incorrectly increase the measured facings or share-of-shelf for the wrong product. Correcting the tag provides accurate classification information and helps maintain the integrity of the shelf measurement.
Salesforce ' s Einstein Vision architecture supports a feedback process for incorrectly classified objects. When an object-detection model misclassifies an image, corrected examples and labels can be added back to the dataset and used in subsequent training or retraining. Salesforce describes this feedback mechanism specifically as a way to improve models after misclassification.
Creating a new planogram would only alter the expected shelf arrangement and would not correct product identity. Turning competitor products around manipulates the physical merchandising environment rather than correcting the data. Canceling the task similarly fails to improve future recognition.
Study Guide Topics:Platform - > Einstein Object Detection - > Product Tags - > Classification - > Share-of- Shelf Accuracy
NEW QUESTION # 31
Answer: F,J
Explanation:
These steps are essential in setting up Einstein Vision for automatic product detection on shelves, involving enabling the feature, defining relevant tasks, and training the models with appropriate product images.
NEW QUESTION # 32
For flow based tasks, which two statement are correct?
Answer: D,E
Explanation:
These statements ensure that the necessary data, such as KPIs and IDs, are available within the flow for accurately performing and tracking flow-based tasks.
NEW QUESTION # 33
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