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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: DFSS (Design for Six Sigma) | 12% | - QFD (Quality Function Deployment) - IDDOV (Identify, Define, Design, Optimize, Verify) - Design for reliability and FMEA - Design for manufacturability |
| Topic 2: Statistical Analysis | 20% | - Probability distributions (Normal, Binomial, Poisson, Exponential) - Descriptive statistics (mean, median, mode, std dev, variance) - Analysis of variance (ANOVA) - Correlation and regression analysis - Hypothesis testing (t-test, F-test, chi-square test) - Inferential statistics and confidence intervals - Non-parametric tests |
| Topic 3: DMAIC | 25% | - Improve: DOE, response surface methodology, optimization - Define: VOC, VOB, project charter, SIPOC - Control: control plans, SPC, feedback monitoring - Analyze: hypothesis testing, ANOVA, regression, chi-square - Measure: data collection, descriptive statistics, graphical analysis |
| Topic 4: Process Optimization | 20% | - Value stream mapping - Cycle time reduction - Statistical process control charts (X-bar, R, S, I-MR, p, np, c, u) - Process capability analysis (Cp, Cpk, Pp, Ppk) - Lean tools and waste elimination - Measurement system analysis (MSA/Gage R&R) - Process control and SPC - Root cause analysis and corrective action - Design of Experiments (DOE) |
| Topic 5: Enterprise-wide Deployment | 6% | - Team formation and training - Systems and change management - Team performance evaluation - Organization objectives and deployment planning |
| Topic 6: Management and Leadership | 17% | - Coaching and mentoring - Risk assessment and management - Performance metrics and balanced scorecard - Team leadership and conflict resolution - Communication and presentation skills |
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NEW QUESTION # 77
The purpose of the correlation matrix on the roof of a house of quality is to
Answer: B
Explanation:
The correct answer is D. identify the interrelationships of design features . The CSSBB QFD source describes the roof of the house of quality as the design feature matrix and labels it specifically as the inter- relationship of design features . The symbols in that roof show where design features support each other positively or conflict negatively.
This is an important DFSS function because customer needs may translate into multiple technical requirements, and those design features do not always move together. The roof helps the team understand whether improving one design feature helps or harms another, which supports better design tradeoff decisions.
Customer expectations themselves are shown on the left side of the house, and target values are in the foundation. Therefore, the correlation matrix on the roof is not for listing customer wants or showing general tool usage. Its specific purpose is to identify how the technical or design features relate to one another. That makes D the verified CSSBB answer.
NEW QUESTION # 78
Find Cpk
Answer: C
NEW QUESTION # 79
A team is investigating ways to reduce power outages. They determine that an outage can occur in only three ways: grid failure, local transformer failure or local overload. They then investigate each of these three events for possible causes, etc. They draw a diagram that "fans out" using the power outage as the handle of the fan. These improvements are best described by which approach to problem solving?
Answer: B
NEW QUESTION # 80
Upper management's primary role in influencing the success of quality improvement projects is to
Answer: B
Explanation:
The correct answer is D. provide visible commitment to the project . The CSSBB-aligned leadership material states that unwavering leadership commitment may be the most critical component of success in managing a Lean Six Sigma environment and that active and visible executive sponsorship is the number one contributor to change management success . The same source also notes that lack of commitment is immediately visible to the team, which reinforces how strongly upper management behavior affects project success.
Upper management does not need to personally know every root cause or track every corrective action in detail. Those are more appropriate responsibilities for project leaders, process owners, and team members.
Management's most important influence is to demonstrate clear support, provide resources, remove barriers, and visibly reinforce the importance of the improvement effort. In Six Sigma, this visible commitment signals organizational priority and builds confidence across the project team and stakeholders. Therefore, the verified CSSBB-based answer is D. provide visible commitment to the project .
NEW QUESTION # 81
SCENARIO A Six Sigma team is measuring the moisture content of corn starch as it leaves the conveyer belt of a dryer. They collect one sample four cups of starch at times indicated in the chart at fixed locations labeled A, B, C, and D across the end of the belt. See the diagram below.
The data for a nine hour period are:
Which type of variation dominates? (Hint: Plot the points on the graph above.)
Answer: C
NEW QUESTION # 82
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