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Salesforce Sales-Cloud-Consultant Exam Syllabus Topics:

Section	Weight	Objectives
Consulting Practices	7%	- Project lifecycle and delivery - Solution design and validation - Requirements gathering and analysis
Sales Lifecycle	23%	- Design sales and marketing processes - Align solutions with business requirements, KPIs and challenges - Apply Sales Cloud features and related products - Build reports and dashboards for sales KPIs
Sales Productivity and Integration	8%	- Third-party application integration - Email and productivity tools integration - Collaboration and mobile solutions
Data Management	8%	- Manage large data volumes and cross-system data flows - Data quality and scalability considerations - Data migration and integration planning
Implementation Strategies	15%	- Evaluate declarative vs custom development options - Determine deployment and change management approaches - Plan and manage implementation projects
Practical Application of Sales Cloud Expertise	33%	- Opportunity management, products, price books and quotes - Lead management and conversion - Territory management and forecasting - Account and contact management - Security and sharing configuration

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Salesforce Certified Sales Cloud Consultant Sample Questions (Q127-Q132):

NEW QUESTION # 127
Support agents need to verify that customers are eligible to receive customer support before they can update the Which twoobjects are used to verify that a customer is entitled to receive support? Choose 2 answers

A. Case history
B. Service contracts
C. Contacts
D. Products

Answer: B,C

NEW QUESTION # 128
CORRECT TEXT
How will a currency in a custom formula field display or report?

Answer:

Explanation:
Custom
formula fields are not tied to any particular currency. If theresult of a formula field is a currency amount, it displays in the currency of the associated record. This is also true for `cross-object formulas that reference merge fields with different currencies, and formulas in workflow rules and approval processes.

NEW QUESTION # 129
The Cloud Kicks sales team works with two different types of Leads: distributors and retailers. Cloud Kicks' management wants the sales team to follow two different lead qualification processes before converting the Lead into an Opportunity. Which three actions should a Consultant recommend to meet this requirement?
Choose 3 answers

A. Create distributor and retailer Lead record types.
B. Create Status picklist values to accommodate the different qualification statuses for different types of Leads.
C. Set up Opportunity splits to measure how different types of Leads are converted.
D. Create a new profile and only assign one Lead record type to it.
E. Create retailer and distributor Lead processes.
F. Add Leads to different campaigns to determine if they are distributor or retailer Leads.

Answer: A,B,E

NEW QUESTION # 130
How is ROI calculated for campaigns?

Answer:

Explanation:
ROI, which is expressed as a percentage, is calculated as the net gain. Calculation is: Total Value Won Opportunities - Actual Cost/ Actual Cost.

NEW QUESTION # 131
Cloud Kicks sales reps want to see all of the details on their current opportunities with a minimal amount of navigation or clicks to cycle through them.
Which functionality should the consultant recommend?

A. Create a dashboard with reports on My Opportunities.
B. Select the Split View option from the My Opportunities list view.
C. Develop a new Sates Console app including opportunities.

Answer: B

Explanation:
The Split View option in Salesforce allows users to see a list of records on the left side of the screen while viewing the details of a selected record on the right side. This functionality minimizes navigation and clicks, enabling sales reps to efficiently cycle through their current opportunities and view all the details they need. It is designed to enhance productivity by providing quick access to information.
References:
* Using Split View
* Salesforce List Views and Split View

NEW QUESTION # 132
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