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Scrum PSM-II Exam Syllabus Topics:

Section	Objectives
Scrum Master Responsibilities	- Serving the Scrum Team 1. Coaching Developers 2. Supporting Product Owners 3. Facilitating Scrum Events - Servant Leadership 1. Removing Impediments 2. Continuous Improvement 3. Enabling Self-Management
Scrum Theory and Principles	- Empiricism 1. Inspection 2. Adaptation 3. Transparency - Scrum Values 1. Focus 2. Courage 3. Respect 4. Commitment 5. Openness
Managing Products with Agility	- Product Backlog Management 1. Value Optimization 2. Ordering and Refinement - Stakeholder Collaboration 1. Feedback Loops 2. Expectation Management
Supporting Organizational Change	- Scaling Scrum 1. Multi-Team Collaboration 2. Organizational Agility - Agile Transformation 1. Organizational Impediments 2. Change Management
Developing People and Teams	- Facilitation Skills 1. Workshop Facilitation 2. Decision-Making Support - Team Dynamics 1. Collaboration Techniques 2. Team Coaching 3. Conflict Resolution

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Scrum Professional Scrum Master level II (PSM II) Sample Questions (Q57-Q62):

NEW QUESTION # 57
Which Scrum Value is impacted by trust?

A. Courage
B. Respect
C. All of the above
D. Openness
E. Commitment
F. Focus

Answer: C

Explanation:
Without trust, team members will have difficulties acting and behaving in the ways that reflect the Scrum values and how effective they apply empiricism.

NEW QUESTION # 58
Your company has notified the stakeholders that they will be delivering the first release of a new product within ten Sprints. On the seventh Sprint, the Scrum Team discovers that they will not be able to include all of the expected features within the first release. The Product Owner believes if they remove some items from the Definition of Done they will be able to accelerate the development process. The Development Team objects to this idea as it will lead to technical debt.
As a Scrum Master, what would be the best two ways to explain to the Product Owner the impact of technical debt? (Choose two.)

A. Releasing the version upon a reduced Definition of Done creates false assumptions about the actual state of the system. This will create many interruptions during the development of the next release as fixes will need to be done to the previous release caused from a reduction of quality.
B. The amount of technical debt will need to be analyzed in order to understand the impact on subsequent releases in order to allocate additional Sprints at the end of the project.
C. As long as there is still technical debt in the current release, feature development for the next release cannot be started. The Product Owner must first agree to this impact before allowing changes to the Definition of Done.
D. Reducing the Definition of Done will introduce unknown errors as development progresses and functionality is added. The system can become more difficult to stabilize as work progresses.
Development for the actual release as well as future releases will be slowed down in unpredictable ways.

Answer: A,D

Explanation:
The Definition of Done helps the Scrum Team have a shared understanding of what it means for work to be complete, to ensure transparency. The Definition of Done is used to assess when work is complete on the product Increment. It also ensures that the work that is done is in usable condition and meets the Development Teams quality standards for future sustainability.

NEW QUESTION # 59
During the Sprint Review of a scaled development effort, each Scrum Team should demonstrate its individual Increment in a separate branch of the code.

A. False
B. True

Answer: A

Explanation:
If there are multiple Scrum Teams working on the system or product release, the Development Teams on all the Scrum Teams must mutually define the definition of "Done". Each Increment is additive to all prior Increments and thoroughly tested, ensuring that all Increments work together.

NEW QUESTION # 60
Your organization has announced a release to its user base three Sprints from now To be able to include all functionality in the release, work needs to accelerate. The Product Owner puts some testing from the Definition of Done on hold for the next three Sprints, while adding a generic item to the Product Backlog to resolve this in a future release.
The Developers object that this will lead to technical debt. Select two ways that explain the impact of technical debt to the Product Owner.
(choose the best two answers)

A. Feature development of a next release is not allowed to start as long as there is technical debt from the current release. The Product Owner should first accept this impact before the Definition of Done can be reduced.
B. Releasing the version creates false assumptions about the actual state of the system. This is likely to result in interruptions during future Sprints in order to react to unforeseen problems arising from not having met the Definition of Done.
C. As development progresses and functionality is added upon the reduced Definition of Done, unknown errors will creep in. The system becomes more difficult to stabilize. Work for the actual release as well as future releases Will be slowed down in unpredictable ways.
D. A generic Product Backlog item is not good enough. The amount of technical debt will have to be calculated and estimated much more precisely, so the total amount of extra work that needs to be budgeted is well known.

Answer: B,C

Explanation:
Explanation
Technical debt is the implied cost of rework caused by choosing an easy solution now instead of a better approach that would take longer1. Reducing the Definition of Done for the next three Sprints will create technical debt, which will have negative impacts on the product quality, value, and delivery. Two ways to explain these impacts to the Product Owner are:
Releasing the version creates false assumptions about the actual state of the system. This is likely to result in interruptions during future Sprints in order to react to unforeseen problems arising from not having met the Definition of Done2. This will reduce the transparency, predictability, and adaptability of the Scrum process, and compromise the trust and satisfaction of the customers and stakeholders.
As development progresses and functionality is added upon the reduced Definition of Done, unknown errors will creep in. The system becomes more difficult to stabilize. Work for the actual release as well as future releases will be slowed down in unpredictable ways3. This will increase the complexity, risk, and cost of the product development, and lower the value and quality of the product.
References:
What is Technical Debt in Scrum? | StarAgile, section "The technical debt is created when".
Technical Debt & Scrum: Who Is Responsible? | Scrum.org, section "What Is Technical Debt?".
Managing Technical Debt in a Scrum Project | SCRUMstudy Blog, section "Technical debt accrues".

NEW QUESTION # 61
Individual Development Team members have been approaching Steven, the Scrum Master, to complain about Chris. Chris has the most experience on the system they are building. He often Question:s the choices team members make in design and architecture making them feel bad.
What are two good ways for Steven to address this problem? (Choose two.)

A. Steven shares his concerns with Chris and the impact on the other team members and that he should be a team player.
B. Steven tells the concerned members that Chris' opinions should be respected as he has the most experience and understands what is best for long term sustainability.
C. Steven observes whether this topic is raised at the Sprint Retrospective. If not, then he checks with the team on how comfortable they are with the way the design and architecture is being handled.
D. Steven takes the time between Sprints to organize a team building session to build a stronger relationship.
E. Steven suggests facilitating a session with the full team to help resolve the issue.

Answer: C,E

Explanation:
Conflicts are a natural occurrence and the Scrum Master coaches the Development Team on the value of resolving conflicts. Leaving conflicts unresolved can impact the Scrum values of openness and respect diminishing trust. Lower trust levels will impact the Scrum Team's effectiveness and can cause impediments in the future. It is the responsibility of the Scrum Master to remove impediments that hinder the team through conflict resolution and facilitation.

NEW QUESTION # 62
......

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