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| Certification Vendor: | ServiceNow |
|---|---|
| Exam Name: | ServiceNow Certified Implementation Specialist - Human Resources |
| Exam Number: | CIS-HR |
| Exam Price: | $450 USD (varies by region/promotions) |
| Available Languages: | English |
| Real Exam Qty: | 60 |
| Exam Format: | Multiple Choice, Multiple Select |
| Certificate Validity Period: | 3 years |
| Related Certifications: | ServiceNow Certified System Administrator (CSA) |
| Exam Duration: | 90 minutes |
| Passing Score: | Approximately 70% (ServiceNow does not officially publish an exact passing score) |
| Recommended Training: | ServiceNow HR Service Delivery (HRSD) Implementation Course ServiceNow CIS-HR Exam Blueprint |
| Exam Registration: | Now Learning Platform ServiceNow Training & Certification Portal |
| Sample Questions: | ServiceNow CIS-HR Sample Questions |
| Exam Way: | Online proctored or test center (vendor-proctored exam delivery) |
| Pre Condition: | ServiceNow Certified System Administrator (CSA) is strongly recommended; practical HRSD implementation experience is highly beneficial |
| Official Syllabus URL: | https://www.servicenow.com/services/training-and-certification.html |
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The CIS-HR exam is designed to test the candidate's knowledge of HR Service Delivery processes, ServiceNow's HR applications, and best practices for implementing and configuring them. CIS-HR exam is divided into multiple-choice questions and is timed for 90 minutes. Candidates must score at least 70% to pass the exam and earn the CIS-HR certification.
ServiceNow CIS-HR exam is designed for professionals who wish to demonstrate their expertise in implementing and configuring the Human Resources module of the ServiceNow platform. Certified Implementation Specialist-Human Resources certification is intended for individuals who possess hands-on experience in HR service delivery, HR case management, HR service management, and HR reporting and analytics. CIS-HR Exam Tests the candidate's knowledge of HR service delivery, HR case management, HR service management, HR reporting and analytics, and HR administration.
NEW QUESTION # 28
What happens when a parent COE security policy is applied to its child COEs?
Answer: A
Explanation:
Comprehensive and Detailed Explanation: In the HRSD framework, security is often managed at the Center of Excellence (COE) level. When a security policy is configured for a parent COE (such as HR Core Case), you have the option to ensure that child COEs inherit the parent ' s security policy . This inheritance model ensures that strict data access controls are consistently applied across all sub-categories of HR services without requiring the administrator to manually create identical policies for every single table. For example, if a policy restricts access to the " Employee Relations " parent COE to only a specific group of senior investigators, all child tables under that COE will automatically respect those restrictions. This reduces administrative overhead and significantly lowers the risk of data leakage caused by forgetting to secure a newly created sub-table or service category.
NEW QUESTION # 29
If a knowledge base and its articles have no user criteria selected, a user without a role can do what?
Answer: A
NEW QUESTION # 30
How many User Criteria Records may be applied to a single KB or KB Article?
Answer: C
Explanation:
Explanation/Reference: https://hi.service-now.com/kb_view.do?sysparm_article=KB0550924
NEW QUESTION # 31
In the Create Bulk Cases module, which Filter by options are available in the dropdown? (Choose four.)
Answer: B,C,E,F
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/ task/t_CreateBulkCases.html
NEW QUESTION # 32
If the HRSD application is scoped, why can the System Administrator initially access all HR applications after the plugin has been installed?
Answer: B
Explanation:
Explanation/Reference: https://community.servicenow.com/community?
id=community_article&sys_id=2a3c8b32dbdfd74054250b55ca961930
NEW QUESTION # 33
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