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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Data Management | 10% | - Use Data Import Wizard - Import and export data using Data Loader - Understand duplicate rules and matching |
| Topic 2: Salesforce Platform Fundamentals | 10% | - Describe the Salesforce architecture - Explain the multi-tenant Salesforce platform - Understand Salesforce object model - Navigate the Salesforce UI |
| Topic 3: User Interface | 16% | - Create and customize reports and dashboards - Understand Lightning Experience UI - Customize page layouts - Create and customize list views |
| Topic 4: Analytics | 10% | - Build dashboards - Understand report types - Create and customize reports |
| Topic 5: Salesforce Mobile | 8% | - Configure compact layouts for mobile - Understand Salesforce Mobile app features |
| Topic 6: Business Logic | 20% | - Create roll-up summary fields - Understand workflow rules and Flow - Configure approval processes - Understand validation rules - Create formula fields |
| Topic 7: Profile and Permission Sets | 12% | - Understand roles and role hierarchy - Create and assign permission sets - Manage user profiles - Configure field-level security |
| Topic 8: Data Modeling | 14% | - Create custom fields (data types) - Create relationship fields (Lookup, Master-Detail) - Set field-level security - Create custom objects - Understand Schema Builder |
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NEW QUESTION # 58
Salesforce associate received a promotion and needs Edit access to fields on opportunity records across the organization.
Which user setting need updating to allow Edit access?
Answer: B
Explanation:
Permission sets are used to grant additional access to users based on their functional or departmental needs. A permission set can be assigned to multiple users, regardless of their profile. A permission set can include field- level security settings that allow edit access to specific fields on an object. Queues are used to group records and assign them to a team of users who can work on them. Public groups are used to group users, roles, or other groups for the purpose of sharing records or sending email.
NEW QUESTION # 59
A Salesforce associate at Get Cloudy Consulting needs a list of all active contacts grouped by Account. What is the first step in building this report?
Answer: C
Explanation:
The first step in building a report that shows all active contacts grouped by account is to create a new report using the Contacts & Accounts report type. The report type determines the objects and fields that are available for the report. The Contacts & Accounts report type allows users to report on contacts and their related accounts, as well as account fields such as industry, annual revenue, and number of employees
NEW QUESTION # 60
A college wants to incorporate Salesforce into its admissions program using Program Enrollment and Course Connections.
Which Salesforce cloud provides these features as standard offerings?
Answer: B
Explanation:
The Education Cloud is the cloud that provides Program Enrollment and Course Connections as standard offerings. The Education Cloud is a set of products and solutions designed specifically for educational institutions, such as schools, colleges, and universities. The Education Cloud includes the Education Data Architecture (EDA), which is a managed package that adds pre-built objects, fields, workflows, and reports to the standard Salesforce platform. Program Enrollment and Course Connections are two features of EDA that allow the user to manage the enrollment and connection of students to academic programs and courses. The Experience Cloud is a cloud that allows the creation of digital experiences, such as websites, portals, and mobile apps, for customers, partners, and employees. The Marketing Cloud is a cloud that provides tools for creating and managing personalized marketing campaigns across multiple channels, such as email, social media, web, and mobile.
NEW QUESTION # 61
A Salesforce associate is preparing for a sales call and needs to review a specific report.
What is the most efficient way to navigate there?
Answer: A
Explanation:
The Global search bar in Salesforce is the quickest way to find any report, record, or file across the platform.
It is accessible at the top of the interface and eliminates the need to navigate through folders manually.
* A. Use the search bar in All Reports: This option restricts the search to the Reports tab and is less efficient for quick navigation.
* C. Use the search bar in All Folders: This is specific to searching folders and does not provide a comprehensive search for all reports.
References from Salesforce Documentation:
* Global Search Overview
* Efficient Navigation in Salesforce
NEW QUESTION # 62
Refer to the image below:
A Salesforce associate reviews a report that shows more information than they need. The associated see individual records but only wants to see the Record Count.
Which switches should the associated toggle to only show the Record Count?
Answer: B
Explanation:
The switches that the associate should toggle to only show the Record Count are Row Counts and Grand Total. Row Counts is a switch that shows the number of rows in the report, which is the same as the number of records. Grand Total is a switch that shows the sum, average, minimum, maximum, or other aggregate functions of a numeric field in the report. By toggling these two switches on and the other two switches off, the associate can see the Record Count and the Grand Total of the report, without seeing the individual records or the subtotals. Subtotals and Detail Rows are switches that show the breakdown and the details of the records in the report, which are not needed for the Record Count.
NEW QUESTION # 63
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