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Cisco 700-805 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Leadership and Renewals Process	30%	- Risk assessment at T-9, T-6, T-3 milestones - End-to-end renewals motion and account team collaboration - Upsell / cross-sell opportunity identification - Quote development, exceptions and order processing
Topic 2: Customer Success Foundation	20%	- Health Index and success metrics - Success Plan components and RM responsibilities - Recurring revenue financial terms - RM role, tasks and RACI framework
Topic 3: Cisco Tools and Processes	15%	- CCW, renewal tools and automation - Contract management and entitlement verification - Smart Accounts and licensing frameworks - Renewal workflows and escalation procedures
Topic 4: Business Acumen	35%	- Value communication and tool usage - Available To Renew, contract value and renewal types - Evaluate customer products and business alignment - Financial terms: CAPEX, OPEX, procurement models

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Cisco Renewals Manager Sample Questions (Q40-Q45):

NEW QUESTION # 40
Which statement best summarizes the intended outcome of the Success Plan?

A. grow incremental annual recurring revenue
B. provide scheduling for resolving customer qual y issues
C. development of a customer-centric view for achieving value from their portfolio
D. generate financial data that indicates a customer's propensity to renew

Answer: D

NEW QUESTION # 41
Which discussion point helps up sell a customer?

A. Focus on how much it will cost the customer.
B. Focus on what the customer already has covered on the network.
C. Discuss your prior ties and why you need the sale.
D. Discuss changes in the network and identify any uncovered additions to the network.

Answer: D

NEW QUESTION # 42
What is the ideal licensing option?

A. Standby License
B. Smart License
C. Right to Use
D. Classic PAK

Answer: B

NEW QUESTION # 43
Which action should a Renewals Manager take first?

A. Meet and confirm the AM, CSS, CSM and their resources
B. Assign an RS to priority accounts
C. Download contract data and develop a renewals strategy
D. Meet the customer and perform a renewals diagnosis

Answer: C

Explanation:
the first action that a Renewals Manager should take is to download contract data and develop a renewals strategy, which involves:
Using tools such as TPV, icebreaker, or CCW-R to access and analyze contract data Segmenting contracts based on their size, complexity, expiration date, product coverage, etc.
Defining objectives, actions, timelines, and resources for each segment Aligning with the account team on the renewals strategy and value proposition

NEW QUESTION # 44
Which service offering helps define the customer's IT vision and strategy?

A. Advisory
B. Training
C. Support
D. Optimization

Answer: A

Explanation:
Cisco offers different types of service offerings to help customers achieve their IT vision and strategy, such as support, optimization, training, and advisory. Among these options, the one that best helps define the customer's IT vision and strategy is advisory. Advisory services from Cisco provide expert guidance and insights to help customers design and deploy new solutions, streamline existing operations, or optimize their IT. Advisory services can also help customers align their IT goals with their business priorities, identify opportunities for innovation and growth, and measure and report on key performance indicators.

NEW QUESTION # 45
......

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