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| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Agentforce Life Sciences Consultant |
| Exam Number: | ALS-Con-201 |
| Certificate Validity Period: | 2 years |
| Passing Score: | 62% |
| Available Languages: | English |
| Exam Format: | Multiple-choice, Scenario-based |
| Exam Price: | US$200 |
| Real Exam Qty: | 60-65 |
| Exam Duration: | 105 minutes |
| Related Certifications: | Salesforce Certified Platform Administrator |
| Recommended Training: | Agentforce Life Sciences Consultant Certification Preparation |
| Exam Registration: | Salesforce Certification Registration |
| Sample Questions: | Salesforce ALS-Con-201 Sample Questions |
| Exam Way: | Online proctored or onsite testing center |
| Pre Condition: | Hold Salesforce Certified Platform Administrator certification; at least 1 year experience in life sciences industry; at least 6 months hands-on experience configuring Agentforce Life Sciences |
| Official Syllabus URL: | https://help.salesforce.com/s/articleView?id=005305357&language=en_US |
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NEW QUESTION # 37
Choose 1 option.
Cumulus Pharma wants to launch a new product, "Immunexis," and mandates that field sales reps must capture explicit opt-in consent from Healthcare Providers (HCPs) before sending any digital marketing materials. The following records are already configured in Agentforce Life Sciences:
Data Use Purpose record for "Immunexis Marketing"
Communication Subscription record named "Immunexis KOL Webinar Series"
Engagement Channel Type record for "Email"
When reps attempt to capture consent on their iPads, they can see the "Immunexis KOL Webinar Series" subscription, but they cannot select "Email" as a channel to capture the opt-in preference.
Which step resolves this issue so the rep can select "Email" for this subscription?
Answer: C
Explanation:
Option B is correct because Communication Subscription Channel Type is the junction record that links a Communication Subscription to an Engagement Channel Type. Salesforce's Life Sciences Consent Management data model includes Communication Subscription, Communication Subscription Channel Type, Communication Subscription Consent, Data Use Purpose, Engagement Channel Type, and related consent objects. This confirms that subscription-channel availability is modeled through Communication Subscription Channel Type, not only through the subscription or channel records separately.
Salesforce's Communication Subscription objects documentation states that Communication Subscription Channel Type specifies the engagement channel that can be used to contact the customer for a communication subscription. The Salesforce object reference also identifies fields on Communication Subscription Channel Type such as EngagementChannelTypeId, confirming that this object connects the subscription to the channel.
Option A is incorrect because there is no indication that a generic "Allow Email Channel" checkbox controls this relationship. Option C is also incorrect because Communication Subscription Consent stores an individual HCP's consent preference after the channel-subscription combination exists. It does not make the Email channel selectable for the subscription. Therefore, the consultant must create a Communication Subscription Channel Type record linking "Immunexis KOL Webinar Series" to the Email Engagement Channel Type.
NEW QUESTION # 38
Choose 1 option.
After a remote call concludes, the operations director wants to verify that the interaction took place and review the engagement metrics. The data should be stored on the standard object used for tracking interactions in Agentforce Life Sciences.
Which object stores the details of the executed Remote Engagement?
Answer: A
Explanation:
Option B is correct. In Salesforce Life Sciences Cloud Remote Engagement, the standard object used for the executed video engagement details is the remote-call/video-call record. Salesforce's Life Sciences Developer Guide includes the VideoCall object for Remote Engagement and describes it as storing important information about the remote engagement, including its relationship to the associated provider visit. This aligns with the requirement to verify that the remote interaction occurred and review engagement metrics after the call concludes.
Provider Visit is related to the customer interaction and can represent the overall HCP visit context, but it is not the most precise object for the executed video-call details. The remote engagement session itself needs its own object because it can store video-specific information such as call status, timing, service details, and other remote-session metadata.
Option C, Video Log, is not the correct standard Life Sciences object name in the Salesforce documentation. "Video Log" sounds like a generic audit or logging object, but the documented Remote Engagement object is VideoCall. Since the answer options use "Remote Call" rather than "VideoCall," Remote Call is the closest and intended answer for the standard remote engagement execution record. Therefore, the consultant should use the Remote Call/VideoCall record to review the executed Remote Engagement details.
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NEW QUESTION # 39
Choose 1 option.
An Agentforce Life Sciences Consultant built an Experience Cloud page for Remote Engagement. They need to drag the specific standard component onto the canvas that renders the video player and handles the Terms & Conditions logic.
Which out-of-the-box component should the consultant select?
Answer: A
Explanation:
Option A, HCP Remote Platform Conference, is correct. In Salesforce Life Sciences Cloud Remote Engagement, the consultant creates an Experience Cloud site so Healthcare Providers can join remote visits. Salesforce Help specifically states that the HCP Remote Platform Conference component is available under Custom Components and can also be found through the search bar when building the Experience Cloud page. This is the component that is placed on the page to support the remote engagement conference experience.
The question also mentions video playback and Terms & Conditions logic. Salesforce Life Sciences Cloud Remote Engagement setup includes configuration for video call settings and video call Terms and Conditions, and the Experience Cloud site component is the user-facing component that brings the HCP remote conference experience onto the page. Salesforce Help also references Remote Engagement setup tasks such as configuring video call settings with Twilio and configuring video call Terms and Conditions, showing that Twilio is part of the underlying video-call configuration rather than the Experience Cloud page component itself.
Option B, Twilio Connector, is incorrect because Twilio configuration supports the video service settings, but it is not the component dragged onto the Experience Cloud page canvas. Option C, Remote Video Player, is not the standard component name identified in the Salesforce setup documentation. Therefore, the out-of-the-box component the consultant should select is HCP Remote Platform Conference.
NEW QUESTION # 40
Choose 1 option.
An Agentforce Life Sciences Consultant needs to configure sample management rules. They must specify which types of Healthcare Organizations (HCOs) are eligible to receive samples and enforce that users must enter a batch number for every sample dropped.
Which subsection of Visit Settings should the consultant use for these configurations?
Answer: A
Explanation:
The correct answer is C because the requirement is about sampling eligibility and validation behavior during visits. Salesforce Life Sciences sample management features support compliant handling and distribution of samples, and visit-related sample behavior is configured through visit settings and sample management setup. Salesforce Help describes sample management as enabling pharmaceutical companies to efficiently handle and distribute drug samples to providers, while the broader Customer Engagement setup includes Life Sciences mobile and visit configuration areas where these rules are applied.
The scenario includes two validation-style requirements. First, the consultant must specify which types of HCOs are eligible to receive samples. Second, the system must require users to enter a batch number for every sample drop. Both requirements are about enforcing rules during the sampling process, not about presenting product details or general sample item display.
Option A, Product Detailing Settings, is incorrect because product detailing is used to configure how products are discussed or presented during an engagement. It does not control HCO sample eligibility or mandatory batch entry. Option B, Samples and Items Settings, sounds related to sample availability, but the requirement is specifically about compliance validation. Option C, Sample and Validation Settings, is the correct subsection because it governs sample-related validation behavior, including eligibility and required information such as batch number entry. Therefore, the consultant should use Sample and Validation Settings.
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NEW QUESTION # 41
Choose 1 option.
Cumulus Pharma wants to customize the provider summary to include additional information stored in Agentforce Life Sciences for Customer Engagement. An Agentforce Life Sciences Consultant updated the Actionable Relationship Center (ARC) graph used in provider summarization to include additional objects and fields.
How should the consultant ensure that Provider Summary Generation uses the new information to meet business goals?
Answer: A
Explanation:
The correct answer is A because provider summary generation depends on the prompt template and the data supplied to that prompt. In Life Sciences Cloud account summarization, Salesforce documentation references custom prompt templates for account summarization and the account summarization workflow, while the workflow uses the Generate Provider Account Territory Summary flow as part of the summary-generation process. Salesforce also documents that this flow calls actions such as Get Object Relationship Data and Get Life Sciences Configuration Field Names, meaning the flow participates in retrieving relationship-based data, but the generated business summary still needs the prompt template to know what information to use and how to summarize it.
Updating the ARC graph alone makes additional objects and fields available in the relationship structure, but it does not automatically change the prompt's summarization behavior. To ensure the new information is used correctly, the consultant should create a new prompt template version, update the input dataset so the new fields are included, revise the summarization instructions so the AI knows how to use them, and then activate that version. This aligns with Salesforce's guidance that prompt-based generation relies on the configured prompt and its grounding/input data. Option B is incomplete because changing only the flow does not update the prompt's instructions. Option C is also incorrect because batch-job configuration controls bulk execution, not the actual summarization logic.
NEW QUESTION # 42
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