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| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Agentforce Life Sciences Consultant Exam |
| Exam Number: | ALS-Con-201 |
| Related Certifications: | Salesforce Certified Agentforce Specialist Salesforce Certified Data 360 Consultant Salesforce Certified Platform Administrator |
| Real Exam Qty: | 60 scored questions + up to 5 unscored questions |
| Available Languages: | English |
| Passing Score: | 62% |
| Exam Price: | USD 200 (plus applicable taxes) |
| Exam Format: | Multiple-choice, Multiple-select, Scenario-based questions |
| Exam Duration: | 105 minutes |
| Recommended Training: | Life Sciences Cloud Customer Engagement Training Agentforce Life Sciences Consultant Trailhead Path |
| Exam Registration: | Salesforce Certification Exam Registration Schedule Salesforce Certification Exam |
| Sample Questions: | Salesforce ALS-Con-201 Sample Questions |
| Exam Way: | Online proctored or onsite testing center |
| Pre Condition: | Salesforce recommends experience as a Salesforce Consultant, Architect, Developer, or Business Analyst, plus familiarity with life sciences industry processes. Salesforce Certified Platform Administrator is a required prerequisite. |
| Official Syllabus URL: | https://help.salesforce.com/s/articleView?id=005305357&type=1 |
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NEW QUESTION # 59
Choose 1 option.
Cumulus Pharma requires the Agentforce Life Sciences for Customer Engagement Account Summary to include historical data from the Account record and related Healthcare Provider and Contact Point Address records.
Which configuration defines the object relationships for this summary?
Answer: C
Explanation:
Option A is correct because Account Summarization uses a cross-object graph to define which objects and relationships are included in the generated summary. Salesforce Help states that administrators can create cross-object graphs from a predefined Account Summarization template to provide a complete view of an account and its related objects. This directly matches the requirement to include Account data and related Healthcare Provider and Contact Point Address information in the summary.
The phrase "historical data" is also important. Salesforce Account Summarization setup includes configuring history tracking for the fields included in the template, so Agentforce can summarize recent changes from the selected objects and fields. The cross-object graph defines the relationship structure, while field history tracking provides the change history used in the summary.
Option B, Actionable Relationship Center, is not the best answer. Actionable Relationship Center is used to visualize related records and relationships, but the Account Summary configuration specifically relies on cross-object graphs. Option C, Affiliation Alignment Rules, is unrelated because those rules support territory alignment for affiliated accounts, not Account Summary object relationships. Therefore, the consultant should use a Cross-Object Field History Graph to define the Account, Healthcare Provider, Contact Point Address, and related-object structure used by Agentforce Account Summary.
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NEW QUESTION # 60
Choose 1 option.
Cumulus Pharma's field sales reps use the Medical Insights feature in Agentforce Life Sciences for Customer Engagement to capture insights from engagements with Healthcare Providers (HCPs). The reps want to organize the insights for easy searching and filtering by topic.
What should an Agentforce Life Sciences Consultant recommend?
Answer: A
Explanation:
Option C is correct because Subject Management is the standard approach for organizing Medical Insights by topic. Salesforce Life Sciences Medical Insights allows users to capture, view, and work with insights from HCP engagements. Salesforce Help describes Medical Insights as a feature that can be made available in the Life Sciences mobile app so users can view their own insights and insights captured by users in their territories. Salesforce also documents Medical Insight object setup through page layouts and field sets, which supports structured capture and display of insight details.
The question asks for a way to organize insights for easy searching and filtering by topics. Subject Management fits that need because subjects provide a controlled way to classify insights into topics or categories. This helps reps and analytics teams search, filter, and review insights consistently rather than relying only on free-text notes.
Option A, Life Science Insight List Filter, is not the best answer because filtering is a user experience mechanism, not the underlying topic-management configuration. Option B, Actionable List Filter Criteria, is also not correct because actionable lists and filter criteria are broader account or list-management concepts; they do not define Medical Insight topics. Therefore, to organize Medical Insights by topic for better searching and filtering, the consultant should recommend Subject Management.
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NEW QUESTION # 61
Choose 1 option.
To comply with regulatory requirements for the new sample product, Immunexis 50mg, Cumulus Pharma requires that a Healthcare Provider (HCP) can receive a maximum of 5 units of Immunexis 50mg per calendar year and no more than 2 units per visit. The company also requires the system to block additional distributions once the limit is met to prevent any field sales rep from exceeding these values.
Which configuration enforces this specific compliance requirement?
Answer: A
Explanation:
The correct answer is B because the business requirement says the system must block additional distributions once the sample limit is met. In Salesforce Life Sciences sample management, sample limits are used to control how many samples can be distributed to HCPs based on rules such as product, time period, and visit limits. Salesforce Help describes sample management features as supporting efficient and compliant handling and distribution of drug samples, while sample limits are part of the setup used to govern sample distribution.
The distinction between enforcement types is important. A Warning allows the rep to continue after being alerted. A Threshold is typically used to identify when a limit is nearing or reaching a defined point, but it does not satisfy the requirement to prevent excess sample distribution. An Error is the strictest enforcement behavior because it stops the transaction when the configured limit would be exceeded.
Here, Cumulus Pharma needs hard compliance enforcement: maximum 5 units per HCP per calendar year and maximum 2 units per visit. Since the system must prevent field sales reps from exceeding those values, the consultant should set the sample limit enforcement type to Error. This ensures the disbursement cannot proceed when the annual or per-visit limit has already been reached.
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NEW QUESTION # 62
Choose 1 option.
When a field sales rep delivers samples they have physically received but have not yet acknowledged in the system, a Product Disbursement record is created with a warning. The system must maintain inventory integrity.
Which action is required to reconcile the product sample count?
Answer: B
Explanation:
The correct answer is A because Salesforce Life Sciences Sample Inventory Management includes a process for fixing unresolved product disbursements. Salesforce Help for managing samples references Fix Unresolved Product Disbursements, and the same Sample Inventory Management area describes inventory operations such as transfers, returns, shipments, assigned batches, and product disbursements as part of the sample lifecycle.
The issue occurs because the rep physically received samples and handed them to an HCP before formally acknowledging the inventory in the system. To preserve inventory integrity, Salesforce cannot simply reduce inventory counts as if the stock were already confirmed in the rep's available inventory. Instead, the system flags the Product Disbursement as unresolved. The rep must first acknowledge the inventory so the system recognizes the received stock, and then use the Resolve Disbursement quick action to complete the reconciliation and finalize the inventory count updates.
Option B is incorrect because the process does not require an admin to manually override an unresolved status in org-wide settings. This is an operational correction handled by the rep through the sample inventory workflow. Option C is also incorrect because forcing a Manual Adjustment would bypass the intended reconciliation process and could weaken auditability. The proper Life Sciences process is to acknowledge the inventory and then resolve the disbursement using the quick action.
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NEW QUESTION # 63
Choose 1 option.
Cumulus Pharma has a unique record for a Healthcare Provider (HCP). During a visit, a field sales rep captures another address in Contact Point Address and marks it as primary, without updating the existing address record that is already marked as primary. The company's admin has scheduled the out-of-the-box Account Address batch jobs to run nightly.
Which record will the job use as primary?
Answer: C
Explanation:
The correct answer is C because the out-of-the-box Account Address batch job resolves duplicate primary Contact Point Address records by using the last modified record that is marked as primary. Salesforce Help for Life Sciences Account Address batch jobs states that if multiple Contact Point Address records are marked as primary, the job uses the last modified record marked as primary. This directly matches the scenario where the sales rep creates or updates another Contact Point Address and marks it as primary while the previous primary address remains unchanged.
Because both address records are now marked as primary, the batch job must determine which one should be treated as the effective primary address. Since the newly captured address was modified most recently and is marked as primary, the nightly Account Address batch job will use that last modified primary record. This behavior helps Life Sciences Cloud maintain a consistent primary-address reference when conflicting primary flags exist.
Option A is incorrect because the previous primary record is no longer the most recently modified primary record. The system does not automatically prefer the older record simply because it was primary first. Option B is incorrect because the newly captured record is not non-primary; the rep explicitly marked it as primary. The rule applies to records marked as primary, and among those records, the most recently modified one is selected. Therefore, the batch job will use the last modified record.
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NEW QUESTION # 64
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