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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Interaction Design | 14% | - Creating wireframes and prototypes - Defining user flows and interactions - Designing effective page layouts |
| Topic 2: Configuration and Customization | 10% | - Understanding declarative customization options for UX - Configuring Lightning pages and apps for optimal UX |
| Topic 3: Testing | 11% | - Planning and conducting usability testing - Analyzing testing results and making recommendations |
| Topic 4: Information Architecture | 12% | - Designing site maps and navigation structures - Creating effective labeling and categorization systems |
| Topic 5: UX Fundamentals | 16% | - Identifying user interface design principles - Understanding accessibility standards and guidelines - Describing the user-centered design process |
| Topic 6: Discovery | 13% | - Determining business needs and user needs - Analyzing existing user experiences and identifying gaps - Identifying customer experience objectives and goals |
| Topic 7: Visual Design | 11% | - Designing responsive and mobile-friendly interfaces - Applying Salesforce Lightning Design System (SLDS) |
| Topic 8: Salesforce Lightning Design System | 13% | - Identifying the purpose and resources of SLDS - Applying SLDS components and patterns |
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NEW QUESTION # 34
Cloud Kicks's development team is working on the build of anew custom component using VS Code. They often have new CSS dasses and properties conflicting with the Salesforce Lightning Design System (SLDS).
What should simplify working with SLDS in Lightning Components?
Answer: C
Explanation:
The SLDS Validator extension for VS Code is a tool that simplifies working with the Salesforce Lightning Design System (SLDS) in Aura and Lightning components. It provides code completion, syntax highlighting, and validation with recommended tokens and utility classes. It also scans the markup and validates it against a database of guidelines, tips, and best practices extracted from the SLDS documentation.It offers suggestions on how to improve the code and avoid conflicts with SLDS12.SLDS Validator - Visual Studio Marketplace,SLDS Validator for VS Code - Lightning Design System
NEW QUESTION # 35
A UX Designer wants to communicate the value of diversity, inclusion, and equality in design. Which business outcomes represent these values?
Answer: A
Explanation:
The study guide selects B. Economic growth, greater market share, and less employee turnover as the business outcomes representing the value of diversity, inclusion, and equality in design.
The option is internally consistent because each listed outcome is positive from an organizational perspective:
business growth, broader market reach, and improved employee retention.
Option A includes lower market share, which conflicts with the positive business-value framing of the question. Even though inclusive recruitment is itself presented positively, the overall combination is not the one identified by the study guide.
Option C includes more employee turnover, which similarly represents an undesirable organizational outcome and therefore does not align with the intended value proposition.
The question is not asking only about ethical design principles; it is asking how those principles can be framed in terms of business outcomes. The guide therefore connects diversity, inclusion, and equality with both organizational sustainability and market performance.
For the UX Designer, the implication is that inclusive design considerations can be communicated to stakeholders not only as design responsibilities but also through outcomes meaningful to the organization.
Study Guide reference/topics: Diversity, inclusion, equality, business outcomes, inclusive design, Human- Centered Design.
NEW QUESTION # 36
Which elements of visual design should be used to better translate style and branding guidelines?
Answer: B
Explanation:
The correct answer is A. Typography, Color, Imagery. The study guide explicitly identifies these three elements as the visual-design tools that translate style and branding guidelines into the interface.
Typography determines how written content is visually expressed through type choices, hierarchy, scale, and treatment. Color communicates brand identity and can establish hierarchy, emphasis, and consistency across the experience. Imagery reinforces visual identity through photography, illustrations, icons, or other graphical assets.
Options B and C contain useful UX artifacts, but they perform different functions. Wireframes communicate layout and information hierarchy; personas represent user archetypes; blueprints define component structures; sketching supports early ideation; and storyboards communicate an experience or scenario. None of those groups directly represents the core visual-language elements used to implement a brand style.
The study-guide distinction is therefore between design process artifacts and visual design attributes. When the requirement is to translate an organization's branding or style guide into an interface, typography, color, and imagery provide the direct visual mechanisms through which that identity becomes perceptible to users.
Study Guide reference/topics: Visual Design, Branding, Typography, Color, Imagery, UX Fundamentals.
NEW QUESTION # 37
Cloud Kicks has an existing customer Experience Cloud portal that is performing well. Which has the highest probability of increasing customer engagement?
Answer: A
Explanation:
The uploaded study guide identifies C. Recognizing peers with badges as the correct answer.
The question is specifically about increasing customer engagement in an Experience Cloud portal that is already performing well. The study guide selects peer recognition through badges because it introduces a direct participation and recognition mechanism within the community experience.
Badges can acknowledge contributions or activity, creating a visible form of recognition between participants.
In the context of the answer key, this is considered more directly related to engagement than changes focused mainly on presentation.
Option A, personalized branding, changes how the portal looks or feels for an audience, but branding alone does not provide the same participation-oriented mechanism.
Option B, customizing page layouts, can improve information organization, yet the portal is already described as performing well. Layout changes therefore do not target engagement as directly as recognition does.
The key distinction in the study guide is between experience presentation and community participation. If the objective is specifically to encourage engagement, a mechanism that acknowledges users' contributions provides a stronger engagement-oriented feature than simply changing visual design or layout configuration.
Study Guide reference/topics: Experience Cloud, customer engagement, peer recognition, badges, Declarative Design.
NEW QUESTION # 38
During user interviews, a UX Designer discovers that the most common daily task for users is to look for and view commonly used reportsusing the global search bar.
What should be done to improve their experience?
Answer: B
Explanation:
The best option for improving the user experience of looking for and viewing commonly used reports is to update the Home page with access to commonly used reports. This way, the user can quickly access the reports they need without having to use the global search bar every time. This also follows the principle of designing for the user's goals and tasks, which is one of the learning objectives for the Salesforce User Experience Designer certification.[Design for the User's Goals and Tasks], [Change or Add Report Chart and Dashboard Components to Home Page]
https://trailhead.salesforce.com/en/content/learn/modules/ux-designer-certification-prep/design-for-the-users-goals-and-tasks
NEW QUESTION # 39
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