Peoplecert인증 ITIL-4-HVIT시험을 패스하여 자격증을 취득하여 승진이나 이직을 꿈구고 있는 분이신가요? 이 글을 읽게 된다면Peoplecert인증 ITIL-4-HVIT시험패스를 위해 공부자료를 마련하고 싶은 마음이 크다는것을 알고 있어 시장에서 가장 저렴하고 가장 최신버전의 Peoplecert인증 ITIL-4-HVIT덤프자료를 강추해드립니다. 높은 시험패스율을 자랑하고 있는Peoplecert인증 ITIL-4-HVIT덤프는 여러분이 승진으로 향해 달리는 길에 날개를 펼쳐드립니다.자격증을 하루 빨리 취득하여 승진꿈을 이루세요.
| Section | Weight | Objectives |
|---|---|---|
| High-Velocity IT Concepts and Digital Enterprise | 25% | - Core terms: High-velocity IT, digital organization, digital transformation, digital technology - Objectives of digital products: valuable investments, fast development, resilient operations, co-created value, assured conformance - Alignment with four dimensions of service management, ITIL Service Value System, service value chain, and digital product lifecycle |
| Enabling Fast Development | 15% | - Agile, DevOps, and continuous integration/delivery practices - Automation, cloud-native practices, and rapid deployment |
| Enabling Co-Created Value | 8% | - Relationship management, service design, service desk practices |
| Enabling Resilient Operations | 10% | - Problem management, service continuity, infrastructure and platform management - Capacity and performance management, monitoring and event management |
| Enabling Valuable Investments | 15% | - Strategic alignment, portfolio management, business case development - Prioritization and value assessment practices |
| Guiding Principles and Foundational Concepts for Velocity | 20% | - Lean, agile, resilient, and continuous principles - Ethics, safety culture, lean culture, Toyota Kata - Service-dominant logic, design thinking, complexity thinking |
| Enabling Assured Conformance | 7% | - Information security management, risk management, compliance |
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질문 # 31
A product team is analyzing how users feel while interacting with a mobile banking application, including their emotions and level of satisfaction at each touchpoint.
Which high-velocity IT objective is being addressed?
정답：A
설명：
Co-created value focuses on the service experience, including both customer experience (CX) and user experience (UX). Understanding how users feel at each interaction point helps the organization design services that consumers actively want to use, and value is co-created through those interactions rather than simply delivered by the provider.
질문 # 32
An organization wants its teams to improve continually by setting a target condition, understanding the current condition, and then running small experiments toward the target.
Which approach is being described?
정답：D
설명：
Toyota Kata is a structured improvement approach based on repeated cycles of understanding the direction, grasping the current condition, establishing the next target condition, and experimenting toward it. It builds an organizational habit of scientific thinking and continual improvement rather than relying on one-off improvement projects.
질문 # 33
Which high-velocity IT objective helps a digital organization to ensure that the risks it takes are aligned with the corporate direction?
정답：B
설명：
Valuable investments ensure that resources, initiatives, and risks taken by the organization are aligned with strategic objectives and corporate direction. This objective focuses on making sure that investment decisions deliver intended business value and remain consistent with overall organizational goals, helping to balance innovation with controlled and purposeful risk-taking.
질문 # 34
What is the BEST way for a software development organization to encourage ethical behaviours?
정답：A
설명：
Running workshops where people discuss scenarios with ethical significance is the best way to encourage ethical behaviours, as it promotes awareness, reflection, and shared understanding among staff, making ethical considerations part of everyday decision-making.
질문 # 35
A service provider is performing a review that considers how well people use information that is presented on a particular screen.
Which high-velocity IT objective will this review support?
정답：A
설명：
Evaluating how effectively users interact with information on a screen supports improvements in usability and user experience design. This directly contributes to faster development by enabling teams to refine interfaces, reduce user friction, and deliver features more efficiently based on feedback, which aligns with the high-velocity IT objective of accelerating development and delivery.
질문 # 36
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