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Cisco 500-420 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Health Rules, Dashboards, and Snapshots20%- Locate and analyze snapshots
- Create and interpret dashboards
- Create and configure health rules
Topic 2: Collectors, Information Points, and Service Endpoints25%- Analyze service endpoint metrics
- Define and configure data collectors
- Configure information points and service endpoints
Topic 3: Business Transactions20%- Create and configure business transaction settings
- Manage discovery and analyze transaction metrics
- Determine transaction scope and rule assignment
Topic 4: Troubleshooting15%- Identify slow performance and errors from backend systems
- Utilize dashboards to identify performance issues
- Capture snapshots and troubleshoot health rule violations
Topic 5: Agents and Application Performance20%- Configure alerts and identify system performance metrics
- Troubleshoot performance problems
- Determine application performance impact and scheduled reports
- Verify agent functionality, performance, and connectivity
- Monitor performance trends

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Cisco AppDynamics Associate Performance Analyst Sample Questions (Q104-Q109):

NEW QUESTION # 104
Which tool should be used to analyze all the External Call details, including database and remote service calls, for a specific Business Transaction?

Answer: B

Explanation:
The Transaction Snapshot is the correct tool for analyzing detailed external calls associated with a specific Business Transaction. A snapshot captures one execution instance and provides drill-down visibility into the complete transaction path, including database calls, remote service calls, exit calls, call graphs, errors, and timing information.
Within the snapshot, the DB and Remote Services Calls view identifies each downstream dependency invoked during the transaction. The Performance Analyst can examine call duration, number of calls, SQL or database activity where available, remote service destinations, backend response time, and the contribution of each external call to total transaction latency. This makes snapshots particularly effective for determining whether a slow database query or remote service is responsible for degraded Business Transaction performance.
The Business Transaction List provides aggregated transaction metrics but not execution-level external call detail. The Application Dashboard summarizes overall application behavior and dependencies, while the Metric Browser displays time-series metrics without the complete per-transaction call context.
Relevant CAAPA Study Guide topics include Transaction Snapshots, DB and Remote Services Calls, Exit Calls, Call Graphs, Backend Analysis, and Business Transaction Troubleshooting.


NEW QUESTION # 105
Which three pieces of information are required when creating a new database collector? (Choose three.)

Answer: B,C

Explanation:
When creating a new database collector in AppDynamics, the essential pieces of information required include the "Database hostname/IP address," "Database Type," and "Port number." These details are crucial for establishing a connection to the database and ensuring accurate monitoring. The hostname/IP address identifies the server where the database is hosted, the Database Type specifies the database management system (e.g., MySQL, Oracle), and the Port number is necessary for network communication with the database server.
References:
AppDynamics documentation on Database Visibility: This section explains how to set up database collectors, including the required information for successful configuration.


NEW QUESTION # 106
Which option, in addition to "minutes since creation", would a Performance Analyst use while configuring Automatic Cleanup of stale Business Transactions?

Answer: D

Explanation:
When configuring Automatic Cleanup of stale Business Transactions, the "minutes since creation" option is often paired with the "Number of Calls" metric. This setting ensures that business transactions that have not been called within a certain timeframe and have had a negligible number of calls are automatically cleaned up, helping to maintain an organized and relevant set of business transactions in the monitoring system.
References:
AppDynamics documentation on Business Transactions: Discusses best practices for managing business transactions, including the automatic cleanup based on time and call volume thresholds.


NEW QUESTION # 107
How does a Performance Analyst identify if automatic remediation has been taken for a health rule violation?

Answer: C

Explanation:
To identify if automatic remediation actions have been taken for a health rule violation in AppDynamics, a Performance Analyst should expand the "Description" field of the health rule violation event. This section will provide details on the actions executed as part of the automatic remediation process. These details help analysts understand the steps taken by the system to mitigate the issue without manual intervention.References:AppDynamics documentation on Health Rule Violations and Automated Actions.


NEW QUESTION # 108
Which two functions does the Business Transaction Discovery Feature allow a user to perform? (Choose two.)

Answer: B,C

Explanation:
The Business Transaction Discovery feature in AppDynamics allows users to identify new and potential business transactions directly within the Business Transaction Dashboard. This feature aids in the continuous monitoring and adaptation of the application's transaction tracking to changing business needs, ensuring comprehensive visibility. Users can also preview these identified transactions, assessing their relevance and impact on the application's performance before deciding to monitor them as official business transactions.
References:
AppDynamics documentation on Business Transaction Monitoring: Discusses how to manage and monitor business transactions, including the discovery and preview of new or potential transactions.
AppDynamics documentation on Business Transaction Dashboard: Explains the functionalities and features of the Business Transaction Dashboard, including transaction discovery.


NEW QUESTION # 109
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