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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Design System Implementation | 20% | - Leverage SLDS and design standards
|
| Topic 2: Testing | 11% | - Validate and test designs
|
| Topic 3: Declarative Design | 27% | - Design using Salesforce declarative tools
|
| Topic 4: Human-Centered Design | 12% | - Apply design thinking and human-centered principles
|
| Topic 5: Discovery | 13% | - Gather user requirements and plan design strategy
|
| Topic 6: Strategy and Governance | 17% | - Define UX strategy and governance
|
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NEW QUESTION # 96
A developer is creating a Lightning Web Component (LWC) and wants to make sure the visual experience is consistent with Cloud Kicks' branding. The developer asks their UX Designer about the Salesforce Lightning Design System (SLDS) stylinghooks.
How should the designer describe them?
Answer: B
Explanation:
Styling hooks are CSS custom properties that allow developers to customize the appearance of base and custom components in a consistent and supported way. They work with web components and shadow DOM, which provide encapsulation and modularity for LWC. Styling hooks use the--sldsnamespace and follow a naming convention that reflects the component, category, property, attribute, and state of the element being styled. For example,--slds-c-button-brand-color-background-hoveris a styling hook for the button component, brand category, color background property, and hover state. Styling hooks can be declared in the CSS file of the LWC or in a global CSS file that affects all components on the page. Styling hooks are not standard CSS properties, but custom ones that are defined by SLDS and applied to the components using thevar()function.Reference:
Styling Hooks - Lightning Design System
SLDS Styling Hooks | Lightning Web Components Developer Guide | Salesforce Developers
-dxp Styling Hooks | LWR Sites for Experience Cloud | Salesforce Developers The Salesforce Lightning Design System (SLDS) styling hooks use standard CSS properties to easily style base and custom components. Salesforce documentation states that "SLDS styling hooks are CSS classes that give you access to the same styling used in the Salesforce Lightning Design System. They make it easy to style base and custom components with the same look and feel" [1].
[1] https://developer.salesforce.com/docs/component-library/documentation/lwc/lwc.use_slds_styling_hooks
NEW QUESTION # 97
Cloud Kicks wants to modify one of its custom Lightning Web Components so that itsadministrators can change the look and feel depending on what type of Lightning page is used in.
Which feature should be recommended?
Answer: A
Explanation:
An App Builder styling property is a feature that allows a Lightning web component to expose CSS properties that can be set by an administrator in the Lightning App Builder. This way, the administrator can customize the look and feel of the component depending on the context and use case. For example, a component can have a styling property for the background color, the font size, or the border radius. The administrator can then change these values in the App Builder without modifying the code of the component.Reference:
[Create App Builder Styling Properties]
NEW QUESTION # 98
Service agents are complaining that the new custom object to track reservation has too many fields and is duttering their layouts. All of the fields are necessary, but they would like to display fields and sections of the record as individual components on the page layout with visibility depending on where they are in the reservation process.
Which feature should be recommended?
Answer: D
Explanation:
Dynamic Forms is a feature that allows users to customize the layout of a record detail page by placing fields and sections anywhere on the page, and applying visibility rules to show or hide them based on certain criteria. Dynamic Forms can help service agents to create user-centric, intuitive, and dynamic layouts that display only the relevant fields and sections for the reservation process. Dynamic Forms can also improve page load times and reduce the need for multiple page layouts and record types.Dynamic Forms is currently available for custom objects and some standard objects in Lightning Experience12.Reference:
Dynamic Forms
Get Started with Dynamic Forms
NEW QUESTION # 99
Cloud Kicks (CK) has begun a new project to update its Experience Cloud site. The company knows the interface needs improvement and wants to independently audit its current website to check for possible usability issues. Which activity should the designer perform?
Answer: C
Explanation:
The correct answer is C. Expert Review, as explicitly identified in the uploaded study guide.
The key wording is that Cloud Kicks wants to independently audit the current website for possible usability issues. An Expert Review fits that purpose because a UX professional examines the existing interface and identifies usability concerns based on established UX knowledge and evaluation criteria.
Option A, Task Analysis, focuses on understanding the activities, steps, and requirements involved in users completing a task. It can be highly valuable during research, but it is not primarily an independent audit of an existing interface.
Option B, User Shadowing, is an observational research method in which designers observe users working in their real context. That requires direct user involvement and therefore does not match the request for an independent audit.
The distinction is between expert inspection and user research. Both can identify important problems, but the scenario specifically asks for a designer-led evaluation of the current site.
An Expert Review can therefore provide Cloud Kicks with an initial inventory of usability issues that can later inform redesign priorities and, where appropriate, further user testing.
Study Guide reference/topics: Expert Review, usability audit, Experience Cloud, evaluation methods, Testing.
NEW QUESTION # 100
A Development team is not valuing the results of a usability testing session. How should acceptance of the results be increased?
Answer: A
Explanation:
The correct answer is C. Invite team members to observe usability sessions, as keyed in the uploaded study guide.
The problem is not that usability findings are unavailable; the Development team does not sufficiently value or accept them. Allowing developers to observe users directly provides first-hand evidence of where participants struggle, hesitate, misunderstand the interface, or encounter barriers.
Option A adds external best-practice articles to each finding. Those resources may support a recommendation, but they remain indirect evidence. They do not allow developers to witness actual users interacting with the team's product.
Option B focuses on how much effort the research team has invested. Research effort does not establish that a finding is valid or important. Acceptance should be based on user evidence rather than on the amount of work already spent collecting it.
The study guide therefore favors direct exposure to the research process. When team members observe usability sessions themselves, findings become less abstract and are harder to dismiss as merely the UX Designer's interpretation.
This also strengthens multidisciplinary ownership: usability becomes something the whole product team can observe and understand rather than a report delivered by one specialist group.
Study Guide reference/topics: Usability testing, observation, stakeholder buy-in, research acceptance, Testing.
NEW QUESTION # 101
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