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Salesforce Plat-UX-101 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Visual Design11%- Designing responsive and mobile-friendly interfaces
- Applying Salesforce Lightning Design System (SLDS)
Topic 2: Testing11%- Planning and conducting usability testing
- Analyzing testing results and making recommendations
Topic 3: UX Fundamentals16%- Describing the user-centered design process
- Understanding accessibility standards and guidelines
- Identifying user interface design principles
Topic 4: Discovery13%- Determining business needs and user needs
- Identifying customer experience objectives and goals
- Analyzing existing user experiences and identifying gaps
Topic 5: Configuration and Customization10%- Understanding declarative customization options for UX
- Configuring Lightning pages and apps for optimal UX
Topic 6: Salesforce Lightning Design System13%- Identifying the purpose and resources of SLDS
- Applying SLDS components and patterns
Topic 7: Interaction Design14%- Designing effective page layouts
- Defining user flows and interactions
- Creating wireframes and prototypes
Topic 8: Information Architecture12%- Creating effective labeling and categorization systems
- Designing site maps and navigation structures

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Salesforce Certified Platform User Experience Designer Sample Questions (Q130-Q135):

NEW QUESTION # 130
A UX Designer wants to quickly mock up Salesforce user Interface experiences using a collation of prebuilt components. The designer need sales lightning resources for their design and prototypesuch as based components, tokens, design patterns.
Which tool to install should need?

Answer: B

Explanation:
The tool to install that the UX Designer needs is theSketch plugin. This plugin allows the designer to quickly mock up Salesforce user interface experiences using a collection of prebuilt components, such as base components, tokens, design patterns, and more. The plugin also provides access to the Salesforce Lightning resources for their design and prototype, such as icons, fonts, colors, and images. The plugin is compatible with Sketch, a popular design tool for creating user interfaces.
1: Salesforce Lightning Design System
2: Sketch Plugin


NEW QUESTION # 131
A UX Designer has recently released a feature on experience Cloud and wants to know if the feature was successful and track usability over time.
Which research methodology should be used?

Answer: D

Explanation:
Quantitative research methodology should be used to measure the success and usability of a feature on Experience Cloud. Quantitative research involves collecting and analyzing numerical data that can be measured, compared, or statistically tested. Quantitative research can help answer questions such as:
How many users are using the feature?
How often are they using it?
How long does it take them to complete a task with the feature?
How satisfied are they with the feature?
How does the feature affect key performance indicators, such as conversion rates, retention rates, or revenue?
Quantitative research methods can include surveys, analytics, A/B testing, usability testing, and benchmarking. These methods can provide objective and reliable data that can be used to evaluate the impact and effectiveness of a feature on Experience Cloud.
Qualitative research methodology, on the other hand, involves collecting and analyzing non-numerical data that can reveal users' attitudes, behaviors, motivations, and preferences. Qualitative research can help answer questions such as:
Why are users using or not using the feature?
What are their pain points, needs, and goals with the feature?
How do they feel about the feature?
What are their expectations and feedback for the feature?
How does the feature fit into their context and workflow?
Qualitative research methods can include interviews, focus groups, observations, diary studies, and card sorting. These methods can provide rich and detailed insights that can be used to understand the user experience and identify opportunities for improvement.
Both quantitative and qualitative research methods are valuable for UX design, but they serve different purposes and answer different types of questions. In this case, the UX designer wants to know if the feature was successful and track usability over time, which are questions that can be best answered by quantitative research methods.


NEW QUESTION # 132
The UX Designer at Cloud Kicks is asked to make the website size and content adjust to the screen size, platform, and orientation. Which design should the designer use?

Answer: B

Explanation:
The correct answer is B. Responsive, exactly as keyed by the uploaded UX Designer study guide.
The defining requirement is that both the site's size and content should adjust according to screen size, platform, and orientation. The study guide classifies this behavior as responsive design.
Responsive design allows a single interface to reorganize itself according to the space and display conditions available. Elements may resize, wrap, move, or change their relative arrangement as the viewport changes.
This helps preserve usability across desktops, tablets, mobile devices, and different device orientations.
Option A, Progressive, does not describe the responsive layout approach requested in this scenario.
Option C, Adaptive, is related to supporting different environments, but the study guide specifically identifies responsive design when the page should fluidly react to changing dimensions and orientation.
This connects with other responsive-design concepts in the UX Designer material, such as using SLDS grids and breakpoints. The objective is not to design an isolated interface for every possible device but to establish layout behavior that responds appropriately when available space changes.
Study Guide reference/topics: Responsive Design, screen size, orientation, cross-device UX, UX Fundamentals.


NEW QUESTION # 133
A UX Designer is hired to help create a brand new app for the AppExchange with a humancentered approach.
Which strategy will most likely strengthen employee relationships the most?

Answer: C

Explanation:
The study guide identifies C. Invite employees from different departments and create a journey map together as the correct human-centered strategy. The scenario emphasizes both human-centered design and strengthening employee relationships. Option C directly involves employees from different departments in a collaborative design activity rather than treating them only as recipients of a finished concept or sources of isolated feedback.
Creating a journey map together provides a shared representation of the experience being designed. Cross- functional participants can contribute their knowledge of user activities, pain points, interactions, and organizational dependencies. The collaborative process also creates common understanding across departments whose perspectives may otherwise remain separated.
Option A concentrates initial design decisions within the design team and only introduces employees afterward. While feedback can still be useful, it provides less opportunity for meaningful co-creation. Option B can gather input at scale, but anonymous surveys are inherently less relational and collaborative than bringing people together around a shared design artifact. The study-guide answer therefore reflects a key human-centered principle: involve people directly in understanding and shaping the experience. Collaboration across departmental boundaries can improve both the design outcome and the shared organizational understanding surrounding the product.
Study Guide reference/topics: Human-Centered Design, collaborative design, journey mapping, stakeholder participation.


NEW QUESTION # 134
Cloud Kicks wants to implement its company colors in all UIcomponents, like buttons and icons, using a custom themes.
How does the Salesforce Lightning Design System (SLDS) ensure the UI components align with the theme?

Answer: D

Explanation:
The Salesforce Lightning Design System (SLDS) is a set of design guidelines and resources for creating consistent and beautiful user experiences on the Salesforce platform. It provides UI components, icons, fonts, colors, and more that follow the best practices and accessibility standards of Salesforce. One of the features of SLDS is the ability to create custom themes that reflect the brand identity and personality of a company or an app. Custom themes can be implemented using design tokens, which are variables that store the values of the UI elements, such as colors, sizes, spacing, fonts, etc. Design tokens can be overridden or customized to change the appearance of the UI components without modifying the CSS or HTML code. To implement the company colors in all UI components, such as buttons and icons, using a custom theme, the UX designer should use the design tokens prefixed with "brand", such as$brand-primary,$brand-secondary,$brand-accessible, etc. These design tokens control the color scheme of the UI components and can be assigned the values of the company colors. For example, to change the color of the primary button to the company's blue color, the UX designer can use the following design token:
$brand-primary: #0070d2;
1: User Experience Designer Certification Prep: Module 7: Implement User Interfaces
2: Salesforce Lightning Design System: Customization
3: Salesforce Lightning Design System: Design Tokens


NEW QUESTION # 135
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