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| Certification Vendor: | Cisco |
|---|---|
| Exam Name: | Cisco Renewals Manager |
| Exam Number: | 700-805 |
| Exam Price: | $80 USD |
| Real Exam Qty: | 35โ45 |
| Related Certifications: | Cisco Customer Experience Specialization |
| Passing Score: | Not publicly disclosed |
| Available Languages: | English |
| Exam Duration: | 60 minutes |
| Certificate Validity Period: | 3 years |
| Exam Format: | Scenario-based, Multiple choice |
| Recommended Training: | Cisco SalesConnect Learning Resources Renewals Manager for Partners (Official Course) |
| Exam Registration: | Pearson VUE Registration |
| Sample Questions: | Cisco 700-805 Sample Questions |
| Exam Way: | Online proctored or onsite at Pearson VUE test centers |
| Pre Condition: | No formal prerequisites; recommended experience in Cisco renewals, contracts or customer lifecycle management |
| Official Syllabus URL: | https://www.cisco.com/site/us/en/learn/training-certifications/exams/crm.html |
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NEW QUESTION # 116
An RM attempts to pull a full IB report in Cisco Ready but can only see assets the partner sold directly. What must the RM do to remediate this visibility limitation?
Answer: B
Explanation:
The limitation occurs because the partner does not yet have customer authorization to view the customer ' s complete Installed Base beyond the assets associated with the partner ' s own transactions. Cisco ' s Digital Customer Consent (DCC) process is specifically designed to grant partners broader visibility into customer product data, including Installed Base and, when authorized, telemetry information.
Cisco states that Digital Customer Consent is an agreement through which a customer authorizes a partner to access product data. Cisco explicitly recommends DCC when a partner needs full visibility into the customer ' s Installed Base and/or telemetry data. Once appropriate consent is granted, Cisco Ready for Partners can expose the broader customer IB required for lifecycle, adoption, and renewal management. (Cisco Community) Cisco ' s DCC guidance further explains that selecting the customer ' s Global Ultimate and relevant Headquarters entities can provide consent for the customer ' s entire Installed Base. It also notes that Cisco Ready initially displays customer entities linked to the partner ' s BE GEO ID based on prior business relationships. (Cisco Community) Option A does not expand Cisco Ready data-access permissions. Option C concerns user-profile information rather than customer authorization. Option D misstates the remediation mechanism; BE GEO relationships affect which customer entities may appear, but they do not replace required customer consent for broader IB visibility.
Therefore, B is correct.
NEW QUESTION # 117
What does a renewal proposal contract outline?
Answer: C
NEW QUESTION # 118
What is the future state goal of licensing at Cisco?
Answer: D
Explanation:
Smart License is the future state goal of licensing at Cisco, which aims to:
* Simplify and streamline license management across Cisco products and solutions
* Provide customers with a flexible and transparent way to consume Cisco software
* Enable customers to view and manage their licenses through a single portal (Cisco Smart Software Manager)
* Reduce operational costs and complexity for customers and partners
References: 3: Cisco Smart Licensing - Cisco
NEW QUESTION # 119
An RM observes that renewal preparation is frequently delayed because the Sales, CSM, and Operations teams are unaware of upcoming renewal deadlines until the RM escalates. Which approach should the RM implement to address this misalignment?
Answer: C
Explanation:
The recurring problem is not merely task ownership; it is systematic communication failure across the renewal ecosystem. If Sales, the CSM, and Operations repeatedly become aware of renewal deadlines only after escalation, the RM should establish a predictable operating cadence that surfaces upcoming renewals, risks, decisions, and required actions before they become urgent.
Cisco's Renewals Manager v2.0 framework emphasizes cross-functional alignment among Sales, Customer Success, Operations, and other stakeholders, with the RM acting as the renewal coordinator. A regular communication rhythm-such as weekly renewal pulse meetings, scheduled T-minus reviews, and structured status updates-creates shared visibility into T-120, T-90, T-60, and T-30 milestones and prevents downstream execution gaps.
Option A is useful once ownership has been established, but assigning tasks alone does not solve the root issue that teams are not consistently aware of timing and pipeline status. Option C is too leadership-focused and reactive; monthly reporting may identify problems after they have already developed. Option D is also unnecessarily escalatory and addresses performance governance rather than day-to-day operational alignment.
A mature renewal practice uses a consistent communication cadence so all stakeholders know what is approaching, who owns the next action, and when that action is due.
Therefore, B is correct.
NEW QUESTION # 120
Which licensing model is the most complex for a customer to manage?
Answer: D
NEW QUESTION # 121
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