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| Certification Vendor: | Guidewire |
|---|---|
| Exam Name: | ClaimCenter Business Analyst - Mammoth Proctored Exam |
| Exam Number: | ClaimCenter-Business-Analysts |
| Certificate Validity Period: | 3 years |
| Exam Price: | USD 250 |
| Related Certifications: | Guidewire Certified Professional |
| Passing Score: | 70% |
| Exam Duration: | 120 minutes |
| Available Languages: | English |
| Real Exam Qty: | 50 |
| Exam Format: | Single Choice, Multiple Choice |
| Sample Questions: | Guidewire ClaimCenter-Business-Analysts Sample Questions |
| Exam Way: | Proctored |
| Pre Condition: | Candidates are recommended to complete Guidewire ClaimCenter training courses and have hands-on experience with ClaimCenter configuration and business analysis. |
| Official Syllabus URL: | https://education.guidewire.com |
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NEW QUESTION # 37
Succeed Insurance is implementing a slightly modified version of ClaimCenter to suit its organization's needs.
The modification will include adding two new required fields to the standard user interface to capture the reporter's Preferred Language and Preferred Contact Time. This requirement is critical for Succeed to improve efficiency and the expediency of claims processing in its region.
Under which ClaimCenter theme will the User Story Card be found for documenting these requirements?
Answer: A
Explanation:
In the Guidewire implementation methodology, User Stories are categorized into Themes that align with the high-level business processes of the claim lifecycle.
* Intake (Option A):TheIntaketheme covers theFirst Notice of Loss (FNOL)process and the "New Claim Wizard." The requirement specified is to capture data regarding the "Reporter" (the person reporting the loss) and their contact preferences. In ClaimCenter, Reporter information is collected at the very beginning of the New Claim Wizard (Step 1: Search/Create Policy and Reporter). Because this data entry occurs during the initial setup of the claim, the User Story governing these UI changes belongs to theIntaketheme.
* Context:Improving "expediency of claims processing" often relies on accurate data capture at the Intake stage so that downstream assignment and communication can be handled correctly from the start.
Why other options are incorrect:
* Adjudicate (B):This theme covers the investigation, evaluation, and negotiation phases that occurafter the claim is created.
* Settle/Close (D):This theme covers the payment issuance and final closure of the file.
* Special Services (C):This typically refers to Vendor Management or specialized sub-processes, not the core FNOL reporter data.
NEW QUESTION # 38
Succeed Insurance handles a small volume of asbestos claims in their legacy system. These claims can remain open for many years to cover medical costs to claimants due to illnesses caused by exposure to asbestos in the workplace.
Succeed has the following requirements for paying these claims with the New Check Wizard:
. No indemnity (claim cost) payments can be made until a medical assessment of the claimant is completed.
. Expense payments can be made to cover Succeed's costs to process the claim.
Which feature in the base product can be extended to support both of these requirements?
Answer: B
Explanation:
250 to 350 words From Exact Extract of Guidewire ClaimCenter Business Analyst documentation:
The requirement to block specific types of payments (Indemnity) while allowing others (Expenses) based on the status of claim data (Medical Assessment) is best handled by Validation Rules at the Ability to Pay level.
* Ability to Pay (Option D):In Guidewire ClaimCenter, the "Ability to Pay" is a specificValidation Level. When a user attempts to issue a check, the system runs a set of validation rules to ensure the claim has reached a sufficient level of maturity and data completeness. This is the "gatekeeper" for payments.
* How it works for this scenario:A Business Analyst can define a validation rule at the "Ability to Pay" level that states:"If the Payment Type is Indemnity AND the Medical Assessment is incomplete, then raise an error."
* Why it fits:This logic perfectly satisfies both requirements.
* It blocks Indemnity payments if the assessment is missing.
* It implicitly allows Expense payments to proceed because the rule only checks for Indemnity payments.
Why other options are incorrect:
* Authority Limits (A)control theamountof money a user can approve, not the prerequisites for payment.
* Transaction Approval Rules (B)are used to route checks for supervisory review based on criteria, not to block them entirely due to missing data.
* Financial Holds (C)are generally applied to a whole claim or exposure to suspendallpayments (or broadly all payments of a certain category). While possible to configure, they are less flexible than Validation Rules for checking specific data fields like "Medical Assessment" dynamically during the check wizard process.
NEW QUESTION # 39
Succeed Insurance requires that all vehicles involved in collisions be evaluated to determine if the vehicle is a total loss. A vehicle claim is deemed a total loss using a calculation based on points earned for selecting specific vehicle information.
What are two examples of acceptance criteria for this business requirement? (Choose two.)
Answer: A,D
Explanation:
Acceptance Criteria (AC) are specific conditions that the software must satisfy to be accepted by the user. In the context of a User Story, AC must be written as testable outcomes or verification steps (pass/fail conditions), not as implementation tasks for the developer.
* Option D (Testable Outcome):"Validate the assignment to the Salvage Group when calculated points are 25 or greater."This is a perfect example of AC. It describes a specific scenario (Points >= 25) and the expected system behavior (Assign to Salvage Group). A tester can run this scenario and objectively determine if the system passes or fails.
* Option A (Testable Outcome):"Ensure that the business rule generates the Review for Salvage Activity."Similarly, this describes the expectedresultof the logic. It does not tell the developerhowto write the code, but it tells the QA team what to look for (the creation of a specific Activity) to confirm the requirement is met.
Why other options are incorrect:
* Option B ("Add a question..."):This is anImplementation Task. It describes work the developer must do ("Add a question"), but it is not a criterion for verifying the end-to-end business value.
* Option C ("Create a business rule..."):This is also anImplementation Task. A user cannot "test" that a rule was created; they test theeffectof that rule (which is described in A and D). Acceptance criteria focus on the "What" (behavior), while tasks focus on the "How" (configuration).
Here are the 100% verified answers for Question 16 and Question 17, formatted as requested.
NEW QUESTION # 40
Succeed Insurance requires that a new 'Driver under 18?' field be added to the vehicle incident screen for personal auto claims to indicate whether or not the driver of the vehicle was a minor when the loss occurred.
The field will be set by calculating the driver's age using the date of loss and the driver's date of birth.
There are two validation requirements:
* The field must be set if the 'Date of Birth' field for the driver is not null.
* No payments can be made for collision exposures if the 'Date of Birth' field for the driver of the vehicle is null.
A Business Analyst (BA) documents the validation requirements in the validation tab of the User Story Card
'Adjudicate - Update Maintain Vehicle Incident for Personal Auto Claims' as shown in the exhibit.
What information in the two validation examples is either missing or incorrectly documented? (Choose two.)
Answer: D,E
Explanation:
The User Story Card exhibit contains several documentation errors when compared to standard Guidewire requirements gathering best practices and the specific scenario provided.
* Missing Requirement Number and Logic Gap (Option C):
* Traceability:In the second row of the exhibit (the payment validation rule), the "Requirement Number" column is completely blank. Traceability back to the original requirements document is mandatory for all entries.
* Logic Precision:The requirement explicitly states that the rule applies to"personal auto claims"
. However, the logic documented in the "Rules" column (If Exposure Type = VehicleDamage Then Block...) doesnotcheck the Policy Type. It relies solely on the Exposure Type, which could exist on Commercial Auto policies as well. To accurately reflect the business requirement, the condition If PolicyType = Personal Auto must be added (similar to how it was done in the first row).
* Missing DV/LV Context for Validation (Option D):
* UI Anchoring:The second requirement is a validation rule that triggers an error ("Driver's Date of Birth is required..."). For the system to highlight the specific field on the screen (the "Driver Date of Birth" widget) when the error occurs, the rule must be associated with the specificDetail View (DV)orList View (LV)where that field resides (e.g., VehicleIncidentDV). The exhibit lists
"Not Applicable" in the "Name of DV or LV" column. This is incorrect because providing the DV name ensures the error message is displayed contextually next to the field rather than as a generic page-level error, improving the user experience.
Why other options are incorrect:
* Option A:The LOB column is used for filtering, reporting, and release management. Even if the rule logic checks the policy type, the LOB column is required metadata and should not be removed.
* Option B:While the first requirement (the calculation) lacks a DV name (which it should have), it is a Business Rule(assignment), not a validation. Therefore, it doesnotgenerate an error or warning message for the user, so the second part of Option B is incorrect.
* Option E:The "Rules" column is exactly where the calculation logic (Date of Loss - Date of Birth) belongs. The developer needs this information to implement the automation.
NEW QUESTION # 41
To help manage new user setup, Succeed Insurance would like all manager-level employees to be able to add new users to ClaimCenter. Some managers are already assigned the Community Admin role, which has a set of permissions for the administration of the ClaimCenter community model that includes the permission to create new users.
Where are two places the Business Analyst (BA) can go to view the permissions assigned to manager-level users? (Choose two.)
Answer: B,D
Explanation:
To view the detailed System Permissions (such as usercreate, claimview, etc.) associated with a specific user role (like "Manager" or "Community Admin"), a Business Analyst has two primary methods: one within the application UI and one via generated documentation.
* Administration Menu > Users & Security > Roles (Option E):This is the direct User Interface method. By navigating to theRolespage in the Administration tab, the BA can select a specific role (e.
g., "Manager"). The detailed view of that role lists every system permission currently granted to it. This allows the BA to verify if the "usercreate" permission is present.
* Security Dictionary (Option B):For a comprehensive, searchable, and offline reference, the BA can access theSecurity Dictionary. This is a set of HTML files generated from the application's configuration (found in the build directory). It provides a complete matrix of all Roles, the Permissions assigned to them, and the Access Profiles configured in the system.
Why other options are incorrect:
* Data Dictionary (A):This documents theData Model(Entities and Typelists), not the security configuration.
* Users (C):While this screen lists users and their assigned roles, it does not display thedefinitions(the specific list of permissions) of those roles.
* Authority Limits (D):This screen managesFinanciallimits (dollar amounts for reserves/payments), not system access permissions.
NEW QUESTION # 42
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