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SAP C_BCSCX_2502 Exam Overview:

Certification Vendor:	SAP
Exam Name:	SAP Certified Associate - Positioning SAP Business Suite via SAP Customer Experience Solutions
Exam Number:	C_BCSCX_2502
Certificate Validity Period:	SAP certification stays valid for the current solution release
Exam Duration:	60 minutes
Related Certifications:	SAP Customer Experience Solutions SAP Certified - Positioning SAP Business Suite
Exam Price:	$200 USD
Available Languages:	English
Passing Score:	70%
Exam Format:	Multiple Choice, Multiple Response, Scenario-Based
Real Exam Qty:	30
Sample Questions:	SAP C_BCSCX_2502 Sample Questions
Exam Way:	Online proctored exam or test center delivery
Pre Condition:	Basic understanding of SAP Business Suite and customer experience concepts is recommended
Official Syllabus URL:	https://learning.sap.com/certifications

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SAP C_BCSCX_2502 Exam Syllabus Topics:

Topic	Details
Topic 1	Understanding the SAP Customer Experience Portfolio: This subtopic assesses the Presales Consultant’s ability to grasp the structure and components of the SAP Customer Experience (CX) portfolio. It involves recognizing the key solution areas—commerce, customer data, marketing, sales, and service and understanding how they form a unified offering aimed at enhancing customer relationships.
Topic 2	Articulating Value and Business Outcomes: This subtopic evaluates the Consultant’s skill in communicating the overall value of the SAP Customer Experience portfolio. It includes the ability to demonstrate how the integrated solutions lead to stronger customer engagement and ultimately support the achievement of key business outcomes.
Topic 3	Integration Across CX Solutions: This part focuses on how the various SAP CX solutions work together as an integrated system. It examines the Presales Consultant’s understanding of how integration among commerce, customer data, marketing, sales, and service solutions enhances consistency, efficiency, and personalization across customer interactions.

SAP Certified - Positioning SAP Business Suite via SAP Customer Experience Solutions Sample Questions (Q23-Q28):

NEW QUESTION # 23
Which of the following are associated with SAP Sales Cloud Version 2?
Note: There are 2 correct answers to this question.

A. Coupon campaigns
B. Pricing conditions
C. Service orders
D. Opportunities

Answer: B,C

NEW QUESTION # 24
Which application would you recommend to manage the customer consent and preference lifecycle?

A. SAP Customer Data
B. SAP Commerce Cloud
C. SAP Sales Cloud Version 2
D. SAP Emarsys

Answer: A

NEW QUESTION # 25
What are some of the actions you can perform using SAP Emarsys?
Note: There are 2 correct answers to this question.

A. Generate product recommendations
B. Create quotation versions
C. Deliver personalized content
D. Route sales orders

Answer: A,C

NEW QUESTION # 26
What are some of the features of SAP Commerce Cloud?
Note: There are 3 correct answers to this question.

A. Management of opportunities
B. Customer credit scoring
C. Support end-to-end e-commerce processes
D. Delivery of an e-commerce platform
E. Checkout and payment modules

Answer: C,D,E

NEW QUESTION # 27
What are some of the aspects that help differentiate SAP Customer Experience solutions in the market?
Note: There are 3 correct answers to this question.

A. Providing industry expertise
B. Including integration capabilities
C. Providing expertise in purchase processes
D. Offering scalability and flexibility

Answer: A,B,D

NEW QUESTION # 28
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