100% Pass Quiz 2026 Reliable Phlebotomy-Technician: NHA Phlebotomy Technician Certification Exam (CPT) Book Pdf

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NHA Phlebotomy-Technician Exam Syllabus Topics:

SectionWeightObjectives
Special Collections12%- Glucose tolerance & dynamic tests
- Blood cultures & sterile collection
- Pediatric & geriatric collections
- Therapeutic drug monitoring
- Blood alcohol & legal collections
Specimen Processing & Handling14%- Specimen rejection criteria
- Transport & storage requirements
- Processing & centrifugation
- Documentation & tracking
- Aliquoting & preservation
Safety and Compliance26%- Bloodborne pathogens & exposure control
- Quality control & error prevention
- PPE & sharps disposal
- HIPAA & patient confidentiality
- Infection control & OSHA standards
Routine Blood Collections28%- Venipuncture techniques & equipment
- Capillary puncture procedures
- Tourniquet use & vein assessment
- Post-collection care & labeling
- Order of draw & tube selection
Patient Preparation20%- Requisition review & test verification
- Informed consent & communication
- Site selection & preparation
- Patient identification & verification
- Patient positioning & comfort

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Phlebotomy-Technician Questions [2026] - NHA Phlebotomy-Technician Exam Dumps

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NHA Phlebotomy Technician Certification Exam (CPT) Sample Questions (Q76-Q81):

NEW QUESTION # 76
Which of the following practices violates standard precautions?

Answer: A

Explanation:
Reusing a tourniquet visibly contaminated with blood violates standard precautions. Any reusable equipment contaminated with blood must be cleaned and disinfected according to facility policy, and single-use items must be discarded. Blood is treated as potentially infectious regardless of the patient's diagnosis or appearance. Wearing gloves during venipuncture is correct practice. Treating all blood as potentially infectious is the core principle of standard precautions. Washing hands after glove removal is also required because gloves can have microscopic defects or hands can become contaminated during removal. A contaminated tourniquet can transfer bloodborne pathogens or other organisms to patients, staff, and surfaces. Phlebotomists should inspect equipment before use, avoid placing supplies on contaminated surfaces, use disposable tourniquets when required, and disinfect reusable items appropriately. Infection-control failures often occur through routine shortcuts, not dramatic emergencies. This question tests whether the technician understands standard precautions as everyday behavior, not just PPE vocabulary. Reference topics: Safety and Compliance; standard precautions; reusable equipment; blood contamination; infection prevention.


NEW QUESTION # 77
Which of the following actions should a phlebotomist take immediately after blood splashes into their eye?

Answer: A

Explanation:
The phlebotomist should immediately flush the eye with water at an eyewash station. Blood exposure to mucous membranes is a bloodborne pathogen exposure incident and requires immediate decontamination before administrative steps. Wiping the eye with gauze is inadequate and can irritate tissue or fail to remove infectious material. Continuing patient collections delays treatment and increases occupational risk. Applying antibiotic ointment is outside the phlebotomist's role and does not replace proper exposure response. After flushing, the phlebotomist must report the incident according to facility policy, complete required documentation, and obtain occupational health follow-up. This may include source-patient evaluation, baseline testing, and post-exposure prophylaxis assessment when indicated. The correct professional sequence is decontaminate first, report immediately, document accurately, and follow the exposure-control plan. This question tests standard precautions, exposure control, OSHA-related safety obligations, and emergency response in the phlebotomy environment. Reference topics: Safety and Compliance; bloodborne pathogen exposure; mucous membrane exposure; eyewash use; incident reporting.


NEW QUESTION # 78
Which of the following actions should a phlebotomist take to identify a patient who was admitted to a facility?

Answer: B

Explanation:
For an admitted patient, the phlebotomist should check the patient's identification band. Inpatient identification depends on matching the patient's wristband to the requisition or collection order using required identifiers, commonly full name and date of birth or medical record number. Stating the patient's name and date of birth for the patient to confirm is weaker because it allows passive agreement and does not require the patient to actively provide identifiers. Using the medical chart alone is not sufficient because charts can be misplaced, opened to the wrong patient, or outdated. Comparing the wristband to bedside equipment is also unsafe because equipment stickers may be incorrect, moved, or not patient-specific enough to serve as the primary identifier. The correct process protects against wrong-patient collection, mislabeling, transfusion risk, diagnostic error, and specimen rejection. Reference topics: Patient Preparation; inpatient identification; wristband verification; two patient identifiers; requisition matching; specimen labeling. NHA places patient identification and preparation procedures under core CPT exam domains.


NEW QUESTION # 79
A patient calls about their laboratory results, which the phlebotomist has just retrieved from the office fax machine. Which of the following actions should the phlebotomist take?

Answer: B

Explanation:
The phlebotomist should give the report to the requesting provider to review and notify the patient. Laboratory results are protected health information and often require clinical interpretation. A phlebotomist should not independently review, interpret, or communicate diagnostic results unless facility policy specifically authorizes a defined action. Telling the patient the results directly can create legal, privacy, and clinical risks, especially if the result is abnormal or requires medical explanation. Asking a laboratory supervisor to interpret and report the results is also inappropriate unless that person is the authorized provider or designated reporting professional. Telling the patient to pick up results may violate release-of-information procedures and still bypass provider review. The safe workflow is to route the report to the ordering provider or authorized clinical team for interpretation, documentation, and patient notification. Reference topics: Processing Specimens; communication of results; confidentiality; HIPAA; scope of practice; postanalytical handling. NHA CPT competencies include legal responsibilities, patient confidentiality, documentation, and result communication workflows.


NEW QUESTION # 80
Using outdated supplies can result in which of the following?

Answer: A

Explanation:
Using outdated supplies can result in specimen rejection because expired collection materials may fail to preserve the specimen correctly or meet laboratory acceptance criteria. Expired evacuated tubes may have inadequate vacuum, degraded additives, compromised sterility, or incorrect blood-to-additive performance. These problems are preanalytical errors, meaning they occur before testing and can make results unreliable. The laboratory may reject the specimen rather than risk reporting inaccurate data. Stat processing refers to urgent priority handling and is unrelated to supply expiration. Postanalytical error occurs after testing, such as reporting or result-delivery mistakes, not from using expired collection supplies during acquisition. Claim rejection is a billing or insurance issue, not a specimen integrity issue. A competent phlebotomist prevents rejection by checking tube expiration dates, inspecting supplies, confirming required specimen type, filling tubes properly, mixing additives correctly, and following transport requirements. NHA CPT processing and routine collection content covers specimen integrity, preanalytical errors, equipment quality control, expiration checks, and recollection when required. Reference topics: Processing Specimens; preanalytical error; specimen rejection; equipment quality control.


NEW QUESTION # 81
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