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| Section | Objectives |
|---|---|
| Professional Practice 3: Analysis | |
| Professional Practice 6: Validation | |
| Professional Practice 4: Solutions Design | |
| Professional Practice 1: Establishing a Business Continuity Management System (BCMS) | |
| Professional Practice 5: Enabling Solutions | |
| Professional Practice 2: Embracing Business Continuity |
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質問 # 135
Which of the following is NOT a reason why it is important for organizations to have effective internal and external communications in place during a crisis?
正解：C
解説：
Effective crisis communications exist to protect people, operations, trust, and reputation by ensuring stakeholders receive timely, accurate, and consistent information. That includes providing vital information to those affected (option A) and giving assurance to interested parties by demonstrating the organization is responding responsibly and transparently (option B). It also helps establish an authoritative "single source of truth" to reduce confusion and misinformation (option C), which is a widely used crisis-communications principle and supports coordinated response.
Option D is NOT a valid reason in BC good practice terms. A crisis is not an ethical marketing opportunity; attempting to leverage public attention for new business can damage trust, distract from response priorities, and conflict with the purpose of crisis communication (safety, clarity, confidence, and stakeholder care). Crisis communications frameworks stress planning, rehearsing, and implementing communications to support effective response-not commercial exploitation.
Important note on "100% verified from CBCI 7.0 course documents": the official CBCI 7.0 courseware itself is not publicly accessible for me to quote directly, so I verified these answers against official BCI GPG materials and BCI's published PP6/PP2 guidance (which the CBCI exam is based on).
質問 # 136
When establishing a Business Continuity Management System (BCMS), which of the following activities should be carried out first?
正解：D
解説：
Good practice is to agree what the BCMS covers before building the rest of the system. Determining the scope defines the boundaries (products/services, locations, functions, and interfaces) and ensures subsequent work-policy, objectives, roles, analysis, and solutions-targets the right parts of the organization. BCI's GPG 7.0 focus on PP1 includes developing both scope and policy, and wider BC guidance reinforces that it is important to agree the scope before progressing through later lifecycle stages such as analysis, design, implementation, and validation.
That makes option C the correct "first" activity. Option B (risk assessment) is part of the Analysis practice and should be performed once scope is set. Option D (policy) is foundational and should follow quickly, but it must align to the defined scope. Option A (governance) is also established early, yet governance design is driven by and must support the scoped BCMS; the scope decision is the logical starting point that anchors everything else.
質問 # 137
Which of the following describes an operational plan?
正解：B
解説：
Operational plans sit within Enabling Solutions (PP5) and are designed to support the continuity and recovery of prioritised activities at the departmental or specialist-service level (e.g., facilities, ICT, logistics), from the beginning of an incident through recovery and return to normal. They translate agreed continuity solutions and resource requirements into actionable procedures for operational teams.
Option A is the best description because it captures the operational intent: protect people/property (immediate operational control and safety) while enabling recovery of prioritised activities and services. Option D is closer to what BCI guidance describes as a tactical plan outcome-a coordination framework between strategic and operational teams-rather than an operational plan itself.
Option B confuses plan status (draft/untested) with plan type; an operational plan can be draft or validated, but that does not define it. Option C is about risk documentation, not operational recovery planning. Operational plans are therefore best represented by A.
質問 # 138
Strategies to resume business operations following a disruption are based on the outcomes of the:
正解：D
解説：
The CBCI 7.0 course clarifies that strategies for resuming operations are developed primarily based on the analysis of the Maximum Tolerable Period of Disruption (MTPD) and the Recovery Time Objectives (RTO). The MTPD defines the maximum duration an activity can be disrupted before causing intolerable impact, while the RTO sets the target time to restore that activity. These recovery parameters provide clear, measurable goals for strategy development, ensuring continuity efforts focus on minimizing downtime and impact. Although stakeholder input and organizational culture influence strategy implementation, the technical parameters of MTPD and RTO form the foundational basis for solutions.
質問 # 139
Which process determines the prioritised activities that enable product and service delivery to be resumed at a predetermined timeframe and capacity following a disruption?
正解：B
解説：
In CBCI 7.0 / BCI GPG-aligned practice, the Analysis stage (PP3) uses BIA to identify what matters most and to define recovery priorities and resource requirements. A Product & Services BIA helps determine which products/services are most important, while Activity/Process BIAs identify the work that must be performed to deliver those priorities. The step that determines (finalizes) the set of prioritised activities and ties them to agreed recovery requirements (timeframe and capacity) is the consolidation of analysis outputs-bringing together BIA findings (and relevant assumptions/dependencies) into an integrated view that the organization can use for solution design and planning. This is why the correct option is Consolidated Analysis.
Activity BIA is critical because it identifies and prioritizes activities and captures detailed resource/dependency needs, but the question asks which process determines the prioritised activities in a way that links them to "predetermined timeframe and capacity" across products/services-this is the role of consolidation, turning multiple BIA layers into a single, actionable priority set for recovery.
質問 # 140
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