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| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Collaboration Communications Systems Engineer |
| Exam Number: | MS-721 |
| Certificate Validity Period: | 1 year |
| Exam Price: | $140 USD |
| Exam Format: | Case studies, Interactive items, Multiple select, Multiple choice |
| Available Languages: | English, Spanish, Portuguese (Brazil), Chinese (Simplified), Japanese, German, French |
| Passing Score: | 700 |
| Real Exam Qty: | 40-60 |
| Exam Duration: | 100 minutes |
| Recommended Training: | Microsoft Learn: MS-721 Learning Paths |
| Exam Registration: | Microsoft Certification Exam Registration |
| Sample Questions: | Microsoft MS-721 Sample Questions |
| Exam Way: | Online proctored or onsite testing center |
| Pre Condition: | No mandatory prerequisites; recommended experience with Microsoft Teams, networking, telephony, and audio/visual technologies |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/certifications/resources/study-guides/ms-721 |
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Die Microsoft MS-721 (Collaboration Communications Systems Engineer (beta)) Prüfung ist eine Zertifizierungsprüfung, die darauf ausgelegt ist, die Fähigkeiten und Kenntnisse von IT-Profis im Bereich der Zusammenarbeit und Kommunikationssysteme zu testen. Diese Zertifizierung richtet sich an Einzelpersonen, die ihre Fähigkeiten in der Gestaltung, Implementierung und Verwaltung von Zusammenarbeits- und Kommunikationslösungen unter Verwendung von Microsoft-Technologien validieren möchten.
153. Frage
Case Study 3 - Litware, Inc
Overview
Northwind Traders is a publicly traded international investment firm that has offices in San Francisco, New York, Berlin, and London.
Northwind Traders has the following departments:
- IT
- Sales
- Investment
- Management
- Investor relations
- Legal and compliance
Users in the investment department work remotely.
The IT department in the London office provides support for the users in the Berlin office.
Existing Environment. Microsoft Office 365 Environment
Northwind Traders has a Microsoft 365 subscription that contains four users named User1, User2, User3, and User4. All the users are assigned Microsoft 365 E5 and Microsoft Teams Premium licenses. User3 is granted call delegation permissions for User2.
The company uses Calling Plans.
The subscription contains the devices shown in the following table.
Each user has a Teams Phone device.
An auto attendant is configured for the IT department support desk at the London office. Another auto attendant is configured for the investor relations department. The resource account for each auto attendant is assigned a Teams Phone Resource Account license.
Existing Environment. Partner Organization
Northwind Traders partners with a company named Contoso, Ltd. Contoso has a Cisco Webex video conferencing solution.
Existing Environment. Problem Statements
Northwind Traders identifies the following issues:
- When external customers call Direct Inward Dial (DID) numbers assigned to former employees of the San Francisco office, the customers receive a message that the number is out of service.
Management has requested that all calls to the DID numbers of former employees be directed to the call queue of the reception area at the San Francisco office.
- The users at Northwind Traders can accept meeting invitations from the users at Contoso by using SF_Dev_1, but the Northwind Traders users cannot join the meetings from SF_Dev_1.
- Employees report that the meeting schedule displayed on LN_Dev_2 includes confidential information, which breaches Northwind Traders security policies.
Requirements. Planned Changes
Northwind Traders plans to implement the following changes:
- For the auto attendant of the London office support desk, configure a DID number that will be used for all inbound and outbound calls. The solution must ensure that individual agents do NOT require dedicated phone numbers.
- Ensure that User1 can modify the greeting of the inbound call queue for the investor relations department by using the Teams client only.
- Ensure that external customers can call User2 without User3 being notified of the incoming call.
- Open a new office in South Africa.
Requirements. Technical Requirements
Northwind Traders identifies the following technical requirements:
- Create a report that estimates the bandwidth required for the planned office in South Africa.
- Ensure that all Northwind Traders users can enable end-to-end encryption.
- Ensure that all meetings scheduled by the users in the legal and compliance department have end-to-end encryption enabled by default.
- Minimize Calling Plan costs.
- Ensure that the users in the management department can create and schedule Teams events for 950 shareholders.
- Ensure that the management department users can manually approve event registrations for the shareholder meetings.
- Ensure that the investment department users can configure their emergency location by using the Teams client.
- Ensure that the users in the IT department can only access the Microsoft Teams admin center by using Privileged Identity Management (PIM).
- Ensure that all solutions follow the principle of least privilege.
Hotspot Question
Which Teams Phone feature supports the planned changes for the IT department, and which type of license is required? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Antwort:
Begründung:
Explanation:
Box 1: Channel based call queue
A channel-based call queue can be configured with a Direct Inward Dialing (DID) number that can be used for both inbound and outbound calls. This allows callers to reach the queue directly via the DID number, and agents can also use the same DID number when making outbound calls.
Box 2: Teams Phone Standard
For a Teams channel-based call queue with a DID number used for both inbound and outbound calls, you'll need a Microsoft Teams Phone Resource Account license for the resource account associated with the call queue, along with PSTN connectivity (like Microsoft Calling Plan, Operator Connect, or Direct Routing). Additionally, users interacting with the call queue need Microsoft Teams Phone Standard licenses or equivalent.
Reference:
https://learn.microsoft.com/en-us/microsoftteams/create-a-phone-system-call-queue
154. Frage
You have a new Microsoft Teams Rooms on Windows deployment.
You need to enable the automatic acceptance of proximity-based meeting invitations.
What should you configure?
Antwort: B
Begründung:
https://support.microsoft.com/en-au/office/cast-content-from-your-desktop-to-a-microsoft-teams- room-6d62cdbb-3da2-4bb9-80bd-9cf1098beb3d
155. Frage
You need to configure a toll-free dial in bridge for Teams meetings. The solution must meet the technical requirements.
Which three prerequisites must be met before you can assign the toll-free bridge to Teams meeting organizers? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
Antwort: D,E,G
Begründung:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/set-up-audio-conferencing-in-teams
156. Frage
You have a Microsoft Teams Phone deployment.
You are deploying Direct Routing by using a certified Session Border Controller (SBC). The FQDN of the SBC is sbc1.contoso.com. You use signaling port 5067.
You cannot place calls and receive an error message in the Microsoft Teams admin center as shown in the following exhibit.
What is a possible cause of the issue?
Antwort: A
Begründung:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/phone-system/direct-routing/sip- options-tls-certificate-issues
157. Frage
You need to implement Local Media Optimization.
Antwort: A
Begründung:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/direct-routing-plan
158. Frage
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