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NEW QUESTION # 63
You are leading a recertification audit of XM, a manufacturer of cosmetics products. After the initial certification, XM moved to another site.
After the opening meeting, you are visiting the new site with the production manager (PM). The dialogue is as follows:
You: It seems that you are doing some work in the right-hand corner of the site.
PM: Yes, when we moved to this site, there was a very old, three-stories high building; it was almost empty, and we decided to demolish it and to build a new office for the administrative personnel. DEMO services are doing the job, which is almost over.
You: Do you know what the old building was used for?
PM: I was told that it was a warehouse for chemical storage, including a laboratory and toilets for the personnel. It had also a chimney, I do not know what for.
You: Did you consider it necessary to refer to some parts of the EMS for this work?
PM: No, we were busy moving all equipment and materials to the new site, we did not have time to care about something that was going to disappear.
Which four audit trail issues would you follow?
Answer: A,C,G,H
Explanation:
According to ISO 14001:2015:
Clause 6.1.2 & 6.1.4 (Environmental aspects and planning actions): demolition impacts must be identified and controlled (C).
Clause 8.1 (Operational planning and control): control of outsourced processes (supervision and contract requirements) (B, E).
Clause 9.1.2 (Compliance obligations): regulatory approvals for demolition (H).
The subcontractor's internal policies (A, D, F, G) are generally not part of XM's EMS obligations.
Reference: ISO 14001:2015 Clauses 6.1.2, 6.1.4, 8.1, 9.1.2.
NEW QUESTION # 64
You must prepare an audit plan for a second-party audit of ABC's ISO 14001 environmental management system, an organisation that offers firefighting equipment to the Indian market. ABC's head office is in New Delhi; the manufacture of firefighting equipment is outsourced to organisation FIREF, located in Bangladesh.
The outsourced activities include design, production, logistics, and procurement. There are six ABC employees in the New Delhi head office and none in FIREF's Bangladesh plant.
What documented information required by ISO 14001:2015 would you need to review during the audit of ABC's EMS with reference to outsourced processes? Select two.
Answer: A,D
Explanation:
The correct answers are C and E .
ISO 14001:2015 requires the organisation to ensure that outsourced processes are controlled or influenced
. In this case, ABC has outsourced major activities to FIREF, including design, production, logistics, and procurement. Even though FIREF performs the work, ABC remains responsible for ensuring that relevant EMS requirements are addressed.
C). Contractual agreement between ABC and FIREF - Correct
The contract is key documented evidence showing how ABC communicates environmental requirements to FIREF and defines the controls or influence over the outsourced processes. This may include environmental controls, legal compliance expectations, reporting requirements, emergency arrangements, waste handling, procurement requirements, and monitoring obligations.
E). Reports of ABC audits on FIREF - Correct
Reports of ABC's audits on FIREF provide evidence that ABC is checking whether the outsourced processes are being controlled as planned. These reports help confirm whether ABC has evaluated FIREF's environmental performance, operational controls, compliance with agreed environmental requirements, and corrective actions where needed.
The other options are not the best answers:
A). FIREF's environmental policy - Incorrect
FIREF's environmental policy may be useful background information, but it is not required documented information for ABC's ISO 14001 EMS.
B). ABC's environmental manual - Incorrect
ISO 14001:2015 does not require an environmental manual.
D). Reports of internal audits carried out by FIREF - Incorrect
FIREF's own internal audit reports may be useful if available, but they are FIREF's EMS records, not required documented information of ABC's EMS.
F). Reports of FIREF's top management reviews - Incorrect
FIREF's management review records belong to FIREF's management system and are not required records for ABC's EMS audit.
Therefore, the two documents most directly required to verify ABC's control or influence over outsourced processes are C. Contractual agreement between ABC and FIREF and E. Reports of ABC audits on FIREF .
NEW QUESTION # 65
Sparkle is an organisation that provides mobile car cleaning services at customers' premises. It has been certified to ISO 14001 for some time and has appointed a full-time Environmental Management System Manager. The audit plan during a surveillance audit includes continual improvement and the auditor asks to see the most recent management review meeting minutes.
The minutes indicate that the Environmental Management System Manager reported that the last review of the organisation's environmental legislation register was made three years ago instead of annually as planned in the Environmental Management System. At that time, he asked for finances to employ a legislation expert to update the register but was denied the request by top management on the basis that it was unlikely that many changes to legislation had occurred. No related improvement actions were documented in the minutes.
Based on the scenario, select the two options which best describe the evidence for raising such a non- conformity.
Answer: C,D
NEW QUESTION # 66
You are a third-party auditor of XM, a logistics organisation located in a European country, that distributes a wide range of products to local customers but also to customers in several neighbouring countries. Close to the distribution warehouse, you see many trucks loading and unloading goods. Almost 50 per cent of the trucks are owned by XM, the remainder are subcontracted from other organisations.
You have the following dialogue with the Warehouse Manager:
You: I see that not all trucks belong to XM.
WM: Sometimes we need additional trucks from other organisations nearby. Obviously, we cannot control their energy consumption since they come with the trucks half full of their own goods.
You: How did you inform them of the EMS?
WM: You know, they are not used to the complicated words in our policy. I have just told them: "Save energy".
You: What about your trucks?
WM: We measure the fuel they used on each trip, the distance they drove and the weight of goods they distributed. They know the roads and we ask them to choose the shortest route - we rely on them.
You: Did you fix any indicators and objectives related to energy consumption?
WM: No, we know they are careful people, they do their best. We would not be able to improve consumption.
This dialogue is related to several clauses of ISO 14001. Identify which three clauses below are related to this dialogue.
Answer: A,D,G
Explanation:
The three clauses most directly related to this dialogue are 5.2, 8.1 and 10.3 .
B). Clause 5.2 - Environmental policy
The Warehouse Manager refers to the environmental policy as "complicated words" and says subcontracted truck operators were only told to "Save energy." Clause 5.2 requires the environmental policy to be communicated within the organisation and to be available to interested parties. The policy also provides the framework for environmental objectives and includes the organisation's commitment to environmental protection and continual improvement.
F). Clause 8.1 - Operational planning and control
The use of subcontracted trucks is directly relevant to operational control. ISO 14001 requires the organisation to control or influence outsourced processes and to communicate relevant environmental requirements to external providers. XM cannot simply state that it has no control over subcontracted transport; it must determine the type and extent of control or influence it can apply, considering a life-cycle perspective.
H). Clause 10.3 - Continual improvement
The Warehouse Manager says, "We would not be able to improve consumption." This conflicts with the ISO
14001 requirement for continual improvement of the EMS to enhance environmental performance. Since XM already measures fuel used, distance travelled and weight distributed, there is a basis for analysing performance and identifying improvement opportunities.
The other clauses are less directly applicable:
6.1.1 concerns planning actions to address risks and opportunities, but the dialogue is more specifically about policy, outsourced operational control and improvement.
6.1.3 concerns compliance obligations, which are not the focus of the dialogue.
7.4.2 concerns internal communication, while the key issue here involves subcontracted/external transport providers, which is better addressed under 8.1 .
9.2 concerns internal audits, and 9.3 concerns management review; neither is directly raised in the dialogue.
NEW QUESTION # 67
In the case of ISO 14001 EMS audits that follow the recommendations of ISO 19011, which two of the following statements are true?
Answer: A,F
Explanation:
From ISO 19011:2018:
Clause 5.4.3:
"The audit plan should consider the potential impact on the auditee's processes during audit activities to minimize disruption." Clause 5.2 and 5.3:
"The audit programme frequency should be based on the significance of the environmental aspects, past audit results, changes, and risks." Internal auditors auditing their own work violates auditor impartiality (Clause 4.4.2 - Auditor Independence).
Second-party audits are customer-supplier audits, not certification body audits (Clause 3.7 - Audit Types).
EMS auditors must consider the organization's preparedness for emergencies (ISO 14001:2015 Clause 8.2).
Reference: ISO 19011:2018 Clauses 4.4.2, 5.2, 5.3, 5.4.3; ISO 14001:2015 Clause 8.2.
NEW QUESTION # 68
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