ED-Con-101 Certification Exam | Valid ED-Con-101 Exam Objectives

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Salesforce ED-Con-101 Exam Syllabus Topics:

SectionObjectives
Topic 1: Security and Access Control- Role-based access and permissions
  • 1. Data privacy and compliance considerations
    Topic 2: Program and Academic Operations- Course and program management
    • 1. Academic structure modeling
      • 2. Scheduling and enrollment management
        Topic 3: Student Experience and Engagement- Student portals and experience design
        • 1. Personalized engagement strategies
          • 2. Communication and advising tools
            Topic 4: Student Lifecycle Management- Recruitment and admissions processes
            • 1. Applicant tracking and enrollment workflows
              • 2. Student onboarding processes
                Topic 5: Data Management and Integration- Data architecture and integration patterns
                • 1. Integration with SIS and external systems
                  • 2. Data migration and governance considerations
                    Topic 6: Education Cloud Fundamentals- Salesforce Education Cloud architecture overview
                    • 1. Core Education Cloud data model concepts
                      • 2. Key objects used in Education Cloud
                        Topic 7: Reporting and Analytics- Education Cloud reporting capabilities
                        • 1. Operational analytics for institutions
                          • 2. Dashboards and performance metrics

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                            Salesforce Certified Education Cloud Consultant Sample Questions (Q162-Q167):

                            NEW QUESTION # 162
                            The VP of Development is preparing to visit the university's top supporters. The VP wants to maximize travel time by prioritizing pledges. that are most likely to close.
                            Which reporting solution should the consultant recommend?

                            Answer: D

                            Explanation:
                            Einstein Opportunity Scoring is a reporting solution that the consultant can recommend to help the VP of Development prioritize pledges that are most likely to close. Einstein Opportunity Scoring is a feature that uses artificial intelligence to analyze historical data and assign a score to each Opportunity, indicating how likely it is to be won. Einstein Opportunity Scoring also provides insights and explanations for the score, such as key factors and trends. The VP of Development can use Einstein Opportunity Scoring to sort and filter Opportunities by their score and focus on the ones with the highest probability of closing. Salesforce Maps, Opportunity Funnel Report, and Einstein Forecasting are not reporting solutions that can help the VP of Development prioritize pledges that are most likely to close. Reference:
                            https://help.salesforce.com/s/articleView?id=sf.einstein_sales_oppty_scoring.htm&type=5
                            https://trailhead.salesforce.com/en/content/learn/modules/einstein_sales/einstein_sales_opportunity_scoring


                            NEW QUESTION # 163
                            A college has a standard Salesforce environment and wants to use Student Success Hub for its undergraduate advising.
                            What is required to use Student Success Hub?

                            Answer: B

                            Explanation:
                            Education Data Architecture (EDA) is required to use Student Success Hub for the college's undergraduate advising. EDA is a product that provides a flexible and scalable data architecture for higher education institutions to manage their student lifecycle. EDA provides objects and features such as Accounts, Contacts, Relationships, Affiliations, Attributes, or Course Connections. Student Success Hub is a solution that extends EDA to meet the needs of student services and support. Student Success Hub provides features such as Early Alerts, Success Plans, Pathways, and Advising Events. Student Success Hub requires EDA to be installed and configured in the Salesforce environment before installing Student Success Hub. A Customer Community license, Pathways, or Field Service are not required to use Student Success Hub for the college's undergraduate advising. Reference:
                            https://www.salesforce.org/products/education-cloud/overview/
                            https://www.salesforce.org/products/student-success-hub/overview/


                            NEW QUESTION # 164
                            A college is interested in best practice and tips on Salesforce date foverance.
                            Which resource should the consultant recommend?

                            Answer: D

                            Explanation:
                            The Trailblazer Community is a resource that the consultant can recommend for best practices and tips on Salesforce data governance. The Trailblazer Community is an online platform where customers can connect with other Salesforce users, experts, and partners, and share their knowledge and experience. The Trailblazer Community also provides access to groups, events, blogs, webinars, and resources related to various topics, including data governance. The IdeaExchange, the Partner Community, and the AppExchange are not resources that provide best practices and tips on Salesforce data governance. Reference:
                            https://trailblazer.salesforce.com/
                            https://trailhead.salesforce.com/en/content/learn/modules/trailblazer_community_basics


                            NEW QUESTION # 165
                            A consultant is designing a new Salesforce org that user the Education Data Architecture (EDA) for student service. The College wants to track which classes are taught by teaching assistants.
                            Which EDA object should the consultant use?

                            Answer: C

                            Explanation:
                            Course Connection is an EDA object that the consultant should use to track which classes are taught by teaching assistants. Course Connection is an object that represents a junction between a Contact and a Course Offering. Course Connection can be used to track various types of roles, such as student, teacher, or teaching assistant. The consultant can create a custom picklist value for teaching assistant on the Course Connection object and associate it with the Contacts who teach classes. Course Offering, Term Grade, and Program Enrollment are not EDA objects that can track which classes are taught by teaching assistants. Reference:
                            https://powerofus.force.com/s/article/EDA-Course-Connections
                            https://powerofus.force.com/s/article/EDA-Course-Connections-Create


                            NEW QUESTION # 166
                            A college is replacing its legacy system with the Education Data Architecture (EDA). The consultant is working on the data migration and needs to map available classes.
                            Which EDA object indicates a class is available for a given term?

                            Answer: A

                            Explanation:
                            Course Offering is an EDA object that indicates a class is available for a given term. Course Offering is an object that represents a specific instance of a course that is offered during a term. Course Offering can be used to track various information about a class, such as name, code, capacity, faculty, location, or schedule. The consultant can create a Course Offering record for each class that is available for a given term and associate it with the Term object. Course Connection, Attendance Event, and Time Block are not EDA objects that indicate a class is available for a given term. Reference:
                            https://powerofus.force.com/s/article/EDA-Course-Offerings
                            https://powerofus.force.com/s/article/EDA-Course-Offerings-Create


                            NEW QUESTION # 167
                            ......

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