Nonprofit-Cloud-Consultant Musterprüfungsfragen, Nonprofit-Cloud-Consultant Prüfungsfragen

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Salesforce Nonprofit-Cloud-Consultant Exam Syllabus Topics:

Section	Weight	Objectives
Domain Expertise	10%	- Explain the nonprofit landscape and Salesforce solutions 1. Identify key use cases for Nonprofit Cloud 2. Understand basic nonprofit terminology - Explain the Salesforce Nonprofit Success Pack (NPSP) architecture 1. Understand relationships and affiliations 2. Understand Account and Contact models (Individual vs. Household accounts)
Implementation Strategies and Best Practices	20%	- Identify the appropriate solution for a given scenario 1. When to use declarative vs. custom solutions 2. When to use standard objects vs. NPSP objects - Design and implement solutions for common nonprofit business processes 1. Configure program and event management 2. Configure donor management 3. Configure volunteer management
Analytics and Reporting	15%	- Explain reporting and dashboard strategies 1. Program and volunteer reports 2. Fundraising reports - Configure and implement reports and dashboards 1. NPSP reports and dashboards 2. Custom report types
Marketing and Engagement	12%	- Explain Marketing Cloud Account Engagement (formerly Pardot) integration concepts 1. Engagement Studio 2. Lead scoring and grading - Design and implement engagement strategies 1. Audience segmentation 2. Email marketing journeys
Program and Service Delivery	15%	- Explain the data model for programs 1. Programs, program engagements, and program cohorts 2. Service delivery and client management - Configure and implement program management 1. Manage program benefits 2. Track client services and outcomes
Fundraising	20%	- Configure and implement fundraising features 1. Donation rollups and soft credits 2. Matching gifts - Explain the data model and functionality for fundraising 1. Understand Gift Entry and processing 2. Manage Opportunities and Recurring Donations 3. Manage Campaigns and Campaign Members
Constituent Engagement	8%	- Configure and implement constituent management 1. Affiliations 2. Household and organizational relationships - Explain strategies for constituent engagement 1. Manage volunteers 2. Manage events

>> Nonprofit-Cloud-Consultant Musterprüfungsfragen <<

Nonprofit-Cloud-Consultant Prüfungsfragen, Nonprofit-Cloud-Consultant Prüfungs

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Salesforce Certified Nonprofit Cloud Consultant Exam Nonprofit-Cloud-Consultant Prüfungsfragen mit Lösungen (Q29-Q34):

29. Frage
Which function of the application development lifecycle does establishing a Center of Excellence address?

A. Documentation
B. Testing
C. Data management
D. Governance
E. Deployment

Antwort: D

30. Frage
A nonprofit has employed a contract developer for work involving objects that contain personal and personally identifiable information. The contractor is working in a full copy sandbox.
What should the consultant recommend to ensure the contractor is unable to access this sensitive data?

A. Implement Salesforce Data Mask and mask the sensitive data.
B. Encrypt all fields containing sensitive data with Classic Encryption.
C. Implement Salesforce Shield and apply it to the sensitive data.
D. Configure the contractor's Profile to prevent access to the sensitive data.

Antwort: A

Begründung:
https://trailhead.salesforce.com/en/content/learn/modules/salesforce-data-mask/understand-the-importance-of-data-privacy Salesforce Data Mask is the recommended solution to ensure the contractor is unable to access sensitive data in a full copy sandbox. Data Mask is designed to secure sensitive data in sandboxes by masking or obfuscating it, thereby preventing unauthorized access.
Salesforce Data Mask Overview:
Salesforce Data Mask allows you to obfuscate sensitive data in sandboxes, ensuring that real data is not exposed.
It provides various masking options, including anonymization, pseudonymization, and deletion.
Implementation Steps:
Install Salesforce Data Mask from the Salesforce AppExchange.
Configure the masking rules for the fields that contain sensitive information. You can choose the appropriate masking technique based on your needs (e.g., random characters, fixed characters, or deletion).
Apply the masking rules to the full copy sandbox where the contractor will be working.
Benefits of Using Data Mask:
Security: Ensures sensitive data is not exposed in non-production environments.
Compliance: Helps meet regulatory and compliance requirements by protecting personal and personally identifiable information.
Flexibility: Allows you to define specific rules for different types of data and fields.
Reference:
CertGod Nonprofit Cloud Consultant study guide: "Implement Salesforce Data Mask and mask the sensitive data".

31. Frage
A nonprofit wants to use Customizable Rollups in its NPSP org.
What should the consultant advise1?

A. Existing User Defined Rollups need to be re-created as Customizable Rollups.
B. Customizable Rollups can only be used in orgs using the Household Account model.
C. After Customizable Rollups are enabled, it is irreversible.
D. Advanced Currency Management is unsupported by Customizable Rollups.

Antwort: C

Begründung:
Customizable Rollups in NPSP provide a flexible way to manage rollup calculations for donations and other records. However, once Customizable Rollups are enabled, the action is irreversible. This means you cannot revert to the standard rollup settings after enabling Customizable Rollups.
Steps to Enable:
Enable Customizable Rollups:
Navigate to NPSP Settings -> Donations -> Customizable Rollups.
Enable the Customizable Rollups feature.
Configure Rollups:
Set up the necessary rollup rules and configurations to match the nonprofit's data tracking and reporting needs.
Reference:
Salesforce Nonprofit Success Pack Documentation
Salesforce Trailhead: Configure Customizable Rollups in NPSP

32. Frage
A nonprofit organization is using Salesforce with the NPSP pre-installed. The nonprofit organization wants to give prospective volunteers a way to fill out their volunteer application online. How should this be accomplished?

A. Create a Chatter Group for prospective volunteers, assign them a Chatter Free license, and have users complete the form.
B. Create a web-to-case form in Salesforce with the fields needed to capture the information asked for on the form.
C. Set up the Volunteers for Salesforce Volunteer Signup Form on the nonprofit's website.
D. Set up the Volunteers for Salesforce Site Contact Information Site on the nonprofit's website.

Antwort: C

Begründung:
To allow prospective volunteers to fill out their volunteer application online:
* Set up the Volunteers for Salesforce Volunteer Signup Form: This form can be embedded on the nonprofit's website, allowing prospective volunteers to submit their information directly into Salesforce.
This approach leverages the existing Volunteers for Salesforce functionality, making it easy to capture and manage volunteer applications.
References:
Salesforce Volunteers for Salesforce Documentation
Salesforce Trailhead: Setting Up Volunteers for Salesforce

33. Frage
Which two objects in the Program Management Module are directly connected to objects in Nonprofit Cloud Case Management?
Choose 2 answers

A. Case
B. Client Alert
C. Service Delivery
D. Program

Antwort: C,D

Begründung:
The PMM has two main objects - Programs and Services - and several objects that connect those objects together with contacts and household accounts

34. Frage
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