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| Certification Vendor: | Zscaler |
|---|---|
| Exam Name: | Zscaler Zero Trust Cyber Associate (ZTCA) Exam |
| Exam Number: | ZTCA |
| Exam Format: | Multiple-choice |
| Available Languages: | English |
| Exam Price: | USD 300 |
| Related Certifications: | Zscaler Zero Trust Automation Zscaler Zero Trust Cloud courses (EDU learning paths) Zscaler Digital Transformation Administrator (ZDTA) Zscaler Digital Transformation Engineer (ZDTE) |
| Exam Duration: | 120 minutes |
| Real Exam Qty: | 75 |
| Recommended Training: | Zscaler Zero Trust Program Resources Zscaler Cyber Academy ZTCA Learning Path |
| Exam Registration: | Zscaler Cyber Academy Zscaler Certification Portal |
| Sample Questions: | Zscaler ZTCA Sample Questions |
| Exam Way: | Online proctored or online assessment (availability may vary by region and training channel) |
| Pre Condition: | Basic knowledge of networking and cybersecurity fundamentals recommended |
| Official Syllabus URL: | https://customer.zscaler.com/page/certification-exam |
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NEW QUESTION # 18
Sometimes authorized and allowed initiators may request malicious access to services. What would be the best policy enforcement for an enterprise?
Answer: C
Explanation:
The correct answer is C. Conditionally block (Deceive). In Zero Trust architecture, authorization alone is not enough to guarantee that a request is safe. An otherwise authorized user, device, or workload can still generate malicious, compromised, or suspicious access attempts. For that reason, Zero Trust policy enforcement must remain contextual and adaptive , even after identity and access have already been validated. Zscaler's architecture emphasizes that access policies are based on the entire user context , including device, location, and compliance, and that different policy outcomes can be enforced based on those values.
A deception-based conditional block is the strongest answer because it both prevents harmful access and gives defenders insight into attacker behavior by redirecting suspicious activity away from the real service.
This is more effective than simply allowing access during business hours or allowing the activity and reviewing logs later, because those approaches do not stop the potentially malicious action in real time. Zero Trust is built around preventive, policy-driven enforcement , not delayed review. Therefore, if an authorized initiator behaves maliciously, the best enforcement is to conditionally block with deception .
NEW QUESTION # 19
The first step of verifying identity is the "who." And "who" is not just who is the user, but also, in addition:
Answer: C
Explanation:
The correct answer is B . In Zero Trust architecture, the "who" is broader than just the username or authenticated person. It also includes the device context associated with that request. This is important because Zero Trust does not make access decisions based only on user identity. It also considers whether the device is trusted, managed, compliant, encrypted, protected by endpoint security, or otherwise suitable for the requested level of access.
That means the "who" can be understood as the user together with the device being used, since both contribute to the trust decision. A user on a managed endpoint with proper posture may receive a different access outcome from the same user on an unmanaged or risky device. This is a core Zero Trust principle because it prevents identity-only decisions from becoming overly permissive.
The other options do not best match this concept. The destination is part of access context, but it is not the added meaning of "who" in this question. Bare-metal server type and IaaS destination are unrelated to verifying the requesting identity. Therefore, the correct answer is the device, and understanding what levels of access that device has .
NEW QUESTION # 20
In a Zero Trust architecture, should applications that you manage have any exposed inbound listeners?
Answer: B
Explanation:
The correct answer is A . A major principle of Zero Trust architecture is that managed applications should not be broadly discoverable or openly reachable in the way legacy internet-facing services often are. Access should be limited only to explicitly authorized initiators , and all other visibility and reachability should be denied. This reduces attack surface, prevents opportunistic scanning, and limits exposure to exploitation attempts before authentication and policy evaluation occur.
Zero Trust does not assume that a firewall alone is sufficient protection for an exposed application. Instead, it seeks to minimize or eliminate unnecessary public exposure in the first place. Likewise, requiring the user to be on the same network is a legacy network-trust model, not a Zero Trust principle. The correct model is that access is granted only after identity and context are verified and policy allows it .
So while an application may technically listen for approved brokered access, it should not be openly visible to unauthorized users or the general internet. Therefore, the best answer is that inbound access should be available only to permitted initiators , while all other access and visibility are denied.
NEW QUESTION # 21
With the first stage, Verify, being about identity and context, the "who," the "what," and the "where," the second stage of Zero Trust is about:
Answer: C
Explanation:
The correct answer is B. Controlling content and access. In the Zero Trust architecture sequence used throughout this question set, the first stage is to verify identity and context , which means establishing who is requesting access and under what conditions. After that, the second stage is to control content and access .
This is where the architecture determines what the user is trying to reach, what content is involved, what protections are needed, and what level of access should be permitted.
This stage goes beyond identity alone. A user may be validly authenticated, but the connection may still require inspection, isolation, restriction, or denial depending on the destination, the application type, the transaction content, or the enterprise's policy. That is why content-aware security and granular access control are central to this second stage.
Two-factor authentication belongs within verification, not the second stage itself. Simply seeing where traffic is going is only one small input and does not describe the full stage. Threat-actor analysis is a supporting security activity, not the named Zero Trust stage. Therefore, the second stage is controlling content and access .
NEW QUESTION # 22
What protects Personally Identifiable Information (PII) accidentally shared by a colleague to the entire company?
Answer: D
Explanation:
The correct answer is C. Data Loss Prevention (out-of-band and inline). In Zero Trust architecture, protection of sensitive data such as Personally Identifiable Information (PII) is handled by controls that understand and govern the content being transmitted, not just the identity of the sender or the existence of a connection. Zscaler's TLS/SSL inspection reference architecture explicitly identifies Data Loss Prevention (DLP) as a capability that helps prevent sensitive data from leaving the organization . That directly addresses accidental broad sharing, because DLP policies can detect sensitive patterns and stop, restrict, or alert on improper distribution.
SSL/TLS inspection helps make the content visible, but by itself it is not the control that decides whether the sensitive information should be allowed. Identity verification is important for access decisions, but it does not prevent a legitimate user from unintentionally oversharing data. Virtual firewalls also do not provide content- aware protection for PII leakage. Zero Trust requires content-aware controls in addition to identity and context, which is why inline and out-of-band DLP is the correct answer for protecting accidentally shared PII.
NEW QUESTION # 23
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