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| Section | Objectives |
|---|---|
| Topic 1: ITSI Maintenance and Troubleshooting | - Performance tuning and health monitoring - Common configuration issues |
| Topic 2: Glass Tables and Visualization | - Visualization objects and drilldowns - Dashboard design principles |
| Topic 3: Service and KPI Configuration | - KPI creation and thresholds - Service dependencies and hierarchy design |
| Topic 4: Data Inputs and Content Management | - Data onboarding into ITSI - Episode Review and event grouping |
| Topic 5: IT Service Intelligence (ITSI) Fundamentals | - Services, KPIs, and glass tables - ITSI architecture and components |
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NEW QUESTION # 66
When creating a custom deep dive, what color are services/KPIs in maintenance mode within the topology view?
Answer: D
Explanation:
Explanation
Services, entities, and KPIs that are fully or partially impacted by a maintenance window appear in a dark gray color on pages that display health scores, including service analyzers, service and entity details pages, glass tables, multi-KPI alerts, and deep dives.
NEW QUESTION # 67
Which of the following is a best practice for identifying the most effective services with which to start an iterative ITSI deployment?
Answer: C
NEW QUESTION # 68
Which of the following items apply to anomaly detection? (Choose all that apply.)
Answer: A,C
Explanation:
Reference:
Anomaly detection is a feature of ITSI that uses machine learning to detect when KPI data deviates from a normal pattern. The following items apply to anomaly detection:
B) A minimum of 24 hours of data is needed for anomaly detection, and a minimum of 4 entities for cohesive analysis. This ensures that there is enough data to establish a baseline pattern and compare different entities within a service.
C) Anomaly detection automatically generates notable events when KPI data diverges from the pattern. You can configure the sensitivity and severity of the anomaly detection alerts and assign them to episodes or teams. Reference: [Anomaly Detection]
NEW QUESTION # 69
What is the main purpose of the service analyzer?
Answer: A
Explanation:
Reference: https://docs.splunk.com/Documentation/MSExchange/4.0.3/Reference/ServiceAnalyzer The service analyzer is a dashboard that allows you to monitor the overall service and KPI status in ITSI. The service analyzer displays a list of all services and their health scores, which indicate how well each service is performing based on its KPIs. You can also view the status and values of each KPI within a service, as well as drill down into deep dives or glass tables for further analysis. The service analyzer helps you identify issues affecting your services and prioritize them based on their impact and urgency. The main purpose of the service analyzer is:
D). Monitor overall service and KPI status. This is true because the service analyzer provides a comprehensive view of the health and performance of your services and KPIs in real time.
The other options are not the main purpose of the service analyzer because:
A). Display a list of all services and entities. This is not true because the service analyzer does not display entities, which are IT components that require management to deliver an IT service. Entities are displayed in other dashboards, such as entity management or entity health overview.
B). Trigger external alerts based on threshold violations. This is not true because the service analyzer does not trigger alerts, which are notifications sent to external systems or users when certain conditions are met. Alerts are triggered by correlation searches or alert actions configured in ITSI.
C). Allow analysts to add comments to alerts. This is not true because the service analyzer does not allow analysts to add comments to alerts, which are notifications sent to external systems or users
NEW QUESTION # 70
Which of the following are the default ports that must be configured on Splunk to use ITSI?
Answer: B
Explanation:
Reference:
C is the correct answer because ITSI uses the default ports of Splunk Enterprise for its communication and data collection. SplunkWeb uses port 8000, SplunkD uses port 8089, and HTTP Event Collector uses port 8088. These ports can be changed if needed, but they must match the configuration of Splunk Enterprise. Reference: Ports used by ITSI
NEW QUESTION # 71
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