Salesforce AP-211 Certificate Exam | Study AP-211 Group

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Salesforce AP-211 Exam Overview:

Certification Vendor:Salesforce
Exam Name:Salesforce Health Cloud Accredited Professional Exam
Exam Number:AP-211
Exam Format:Multiple choice, Multiple select
Available Languages:English
Related Certifications:Salesforce Health Cloud Consultant
Salesforce Administrator
Recommended Training:Salesforce Health Cloud Documentation
Salesforce Health Cloud Trailhead Modules
Exam Registration:Salesforce Accredited Professional Credentials
Sample Questions:Salesforce AP-211 Sample Questions
Exam Way:Online proctored exam via Salesforce credentialing platform or authorized testing provider
Pre Condition:No strict prerequisites required, but familiarity with Salesforce Platform and healthcare industry concepts is recommended.
Official Syllabus URL:https://trailhead.salesforce.com/credentials/accredited-professional

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Salesforce AP-211 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Discovery: This domain covers identifying customer personas and stakeholders, defining required capabilities from use cases, and gathering functional and technical requirements to achieve desired business outcomes.
Topic 2
  • Design: This domain encompasses creating Health Cloud solution designs using best practices, modeling healthcare entities with appropriate objects, determining specific capabilities to use, defining success metrics and reporting, implementing security and compliance, developing integration strategies, and creating data migration plans.
Topic 3
  • Implement: This domain focuses on installing Health Cloud, configuring applications and OmniStudio components, customizing features, implementing integrations and APIs, configuring security rules, and establishing reporting.
Topic 4
  • Deploy: This domain addresses pre-deployment and post-deployment steps for specific use cases and Health Cloud capabilities, along with managing technical aspects through Mobile app capabilities.

Salesforce Accredited Agentforce Health Professional Sample Questions (Q22-Q27):

NEW QUESTION # 22
A UX designer wants to change the formatting of an OmniStudio FlexCard field element to have a font of Times New Roman with a red color. What are two ways the designer should make the changes?

Answer: B,C


NEW QUESTION # 23
Bloomington Caregivers is looking to migrate from Service Cloud to Health Cloud to take advantage of the prebuilt healthcare features and functionality.
Which three prerequisites should Bloomington Caregivers' administrators complete to successfully install the Health Cloud managed package in its org?
Choose 3 answers

Answer: B,D,E


NEW QUESTION # 24
A payer needs to triage provider and care team inquiries around member plan benefits and member care. The agents also need to be informed about changes in records that require attention.
Which three permission set licenses should a consultant assign to the security model for these users?

Answer: C,D,E


NEW QUESTION # 25
A medical device organization needs to track account information and its geographical details to provide information to representatives onsite.
Which three objects support this scenario?
Choose 3 answers

Answer: A,B,D

Explanation:
In Salesforce Health Cloud, when an organization needs to track account information along with geographical details (like facilities, addresses, and locations), the following objects are used:
A . Location
A standard object in Salesforce used to store physical location data such as addresses, latitude/longitude, and site details.
Useful for mapping and onsite representative visits.
B . Healthcare Facility
Represents the organization's clinical facilities (hospitals, clinics, labs, etc.).
Connected to Accounts to model the healthcare network.
C . Facility Address
Stores detailed address information for a healthcare facility.
Provides geographical data needed by onsite reps.
Why not D. Clinic Location?
Clinic Location is not a standard Health Cloud object. The correct objects are Healthcare Facility + Facility Address + Location to track facility and geographical details.
Salesforce Health Cloud Reference:
Salesforce Health Cloud Provider Data Model:
"Use the Healthcare Facility object to represent hospitals, clinics, and other care sites."
"Use the Facility Address object to store location-specific details about healthcare facilities."
"The Location object stores standardized address and geographic information."


NEW QUESTION # 26
A provider is looking to view a patient ' s insurance coverage, including co-pay and deductible information, prior to their appointment. Using Health Cloud, which two steps should a consultant take to access this information in the Benefit Verification component?

Answer: B,C


NEW QUESTION # 27
......

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