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| Section | Weight | Objectives |
|---|---|---|
| OmniScript | 27% | - Identify business process step requirements and map them to OmniScript Components required to implement them - Validate developed OmniScript processes to ensure client expectation alignment - Explain the basic structure of an OmniScript |
| Data Tools | 23% | - Describe the benefits of using Decision Matrices and Expression Sets and provide real examples - Explain the purpose and benefits of Integration Procedures and Omnistudio Data Mappers - Design Integration Procedures and related Omnistudio Data Mappers |
| FlexCards | 23% | - Design FlexCards to ensure they meet customer requirements/needs - Explain the capabilities, use cases, and purpose of using FlexCards - Collect and group the customer 360 Information required to show to an end user (Console, FlexCards) |
| Best Fit Solutioning | 27% | - Create fit/gap analyses between requirements and OmniStudio capabilities - Map process requirements to OmniStudio capabilities and explain the interaction between them - Gather, analyze, and simplify business requirements in order to design solutions using OmniStudio tools following best practices |
>> Exam Plat-Con-201 Objectives Pdf <<
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NEW QUESTION # 57
A company has account Information that they want to display to agents in a summarized view. For each account they want to display icons that allow the user to launch guided processes for frequent tasks. The processes a reused in other parts of the business.
Which three OmniStudio tools are needed to meet these requirements?
Choose 3 answers
Answer: B,C,D
Explanation:
The three OmniStudio tools that are needed to meet these requirements are: FlexCards, OmniStudio Actions, and OmniScript. A FlexCard is a tool that can display data and actions in a card format. The consultant can use a FlexCard to display the account information and icons for each action. An OmniStudio Action is a button that can invoke an OmniScript or an Integration Procedure from a FlexCard. The consultant can use OmniStudio Actions to launch guided processes for frequent tasks, such as change of plan, new sale, or loyalty. An OmniScript is a tool that can design customer interactions using elements and actions. The consultant can use OmniScripts to create the guided processes for each task
NEW QUESTION # 58
An OmniStudio Consultant observes that a FlexCard is loading slowly. The card uses an Integration Procedure that fetches 50 fields, but only five are displayed on the UI. What is the recommended optimization?
Answer: D
Explanation:
The correct optimization is to modify the Integration Procedure so it returns only the fields required by the FlexCard. Pulling 50 fields when only five are displayed creates unnecessary payload size, slower server processing, more network transfer, and slower client rendering.
Salesforce's Integration Procedure best practices emphasize trimming responses and returning only needed data. Enabling client-side processing does not solve the oversized server response.
Replacing the Integration Procedure with SOQL removes the orchestration layer but does not automatically improve the data contract. Increasing the timeout is a weak workaround; it tolerates slowness instead of fixing it. The proper design is a lean Integration Procedure response optimized for the consuming FlexCard.
NEW QUESTION # 59
A company needs to create multiple guided processes on their public website. The processes need to be style using the corporate branding kit. The corporate branding kit Includes guidance on colors, fonts, and icons. In addition, the website that the process will be deployed to has a style guide that dictates the format for radio buttons, slide bars, and other user interface elements. The company wants both the corporate branding kit at the website's style guide to be globally implemented in these new processes. Which three OmniStudio features and tools should the consultant recommend to meet these requirements? Choose 3 answers
Answer: B,D,E
Explanation:
The three OmniStudio features and tools that the consultant should recommend to meet these requirements are: OmniScript, Custom Styles, and Newport Design System. An OmniScript is a tool that can design customer interactions using elements and actions. The consultant can use OmniScripts to create the guided processes for the public website. A Custom Style is a feature that allows applying custom CSS properties to an OmniScript or a FlexCard element. The consultant can use Custom Styles to style the OmniScripts using the corporate branding kit, such as colors, fonts, and icons. A Newport Design System is a tool that provides a set of predefined styles and components for building user interfaces. The consultant can use Newport Design System to style the user interface elements in the OmniScripts, such as radio buttons, slide bars, etc., according to the website's style guide
NEW QUESTION # 60
An investment portfolio manager wants to build a console to display:
* Client information
* Profile attributes
* Investment instrument information
There are more than 20 profile attributes. Each investment instrument has 15 fields of information to display.
The fields should be grouped logically.
How should the consultant design a solution to meet the requirements?
Answer: B
Explanation:
The consultant should design a solution using an OmniScript with multiple Step elements to meet the requirements. An OmniScript is a tool that can design customer interactions using elements and actions. The consultant can use an OmniScript to display client information, profile attributes, and investment instrument information. A Step element can group related fields and elements in an OmniScript, and display them in a page or a section. The consultant can use multiple Step elements to organize the information into logical groups, such as client information, profile attributes, and investment instruments
NEW QUESTION # 61
A company needs an OmniScript to work correctly whether a user is on desktop or a mobile device, without building two separate scripts. Which OmniStudio feature addresses this requirement?
Answer: C
Explanation:
OmniScripts are rendered using Lightning Web Components and are responsive by default, adapting to the screen size of the device without requiring separate scripts. Custom LWC overrides may be used for specific styling needs but are not the primary mechanism for responsiveness.
NEW QUESTION # 62
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