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Cisco 700-805 exam, also known as the Cisco Renewals Manager exam, is designed for professionals who want to validate their skills and knowledge in managing the renewal process of Cisco products and services. 700-805 exam is ideal for individuals who are involved in renewing contracts, managing customer relationships, and driving business growth.
Cisco 700-805 certification exam is designed to validate the skills and knowledge of professionals who work with Cisco Renewals Manager (RM). Cisco RM is a software tool used by Cisco partners and customers to manage their Cisco product and service renewals. 700-805 Exam is aimed at professionals who work in sales, operations, and customer success roles in the technology industry.
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Cisco 700-805 Exam is an excellent opportunity for professionals who want to advance their careers in the IT industry, specifically in the sales and renewals department. Cisco Renewals Manager certification provides a comprehensive understanding of the Renewals Manager role, the renewal process, and customer engagement. Cisco Renewals Manager certification is globally recognized and can help individuals to stand out in the competitive IT industry.
NEW QUESTION # 21
How does a Renewals Manager drive value in a customer account?
Answer: A
NEW QUESTION # 22
A customer ' s Secure Endpoint deployment shows only 40% of endpoints actively protected and zero activation of advanced features. What should the RM do to address this risk before proceeding with the renewal?
Answer: C
Explanation:
The strongest signal in this scenario is not simply low utilization; it is insufficient value realization. With only
40% of endpoints actively protected and no activation of advanced capabilities, the customer is not meaningfully consuming the solution as intended. That creates a clear adoption risk and should be addressed before the renewal is positioned commercially.
Cisco's Renewals Manager framework requires the RM to identify renewal risks from early-warning indicators across Adoption, Technical, Commercial, and Contractual categories and to coordinate mitigation with the appropriate lifecycle owner. In an adoption scenario, the CSM is the primary partner for understanding usage, business outcomes, barriers, and corrective actions. The RM should therefore flag the risk, align with the CSM, and ensure an adoption-recovery plan is underway before the quote becomes the focal point.
Option A is too narrow because training may or may not be the root cause; the RM should first assess the broader adoption and outcome gap with the CSM. Option B prematurely accepts contraction without attempting to restore usage and customer value. Option C incorrectly assumes satisfaction from low consumption and ignores a measurable risk signal.
The correct renewal strategy is to address the adoption deficiency first so that the customer can connect the solution to realized outcomes before the renewal discussion advances.
Therefore, D is correct.
NEW QUESTION # 23
Which strategy for successful renewal of service contracts calls for discussing changes in the network and identifying any uncovered additions to the network?
Answer: D
NEW QUESTION # 24
A customer is eight months into a single-year contract with low feature adoption. The contract expires in four months. How should the RM use the T+ approach and the T-minus timeline together to manage this situation?
Answer: B
Explanation:
The correct approach is to use T+ proactively to address the customer's adoption and value-realization gap, while simultaneously using the T-minus operational checkpoints to manage the upcoming renewal transaction.
Cisco's current Renewals Manager v2.0 blueprint explicitly distinguishes these two concepts. Objective 1.3 requires the RM to evaluate the impact of the T+ proactive renewal approach to protect recurring revenue, while objective 3.2 requires prioritizing renewal activities using the T-120, T-90, T-60, and T-30 operational checkpoints. (Cisco Learning Content) In this scenario, the customer is eight months into a 12-month contract and therefore approximately T-120 from expiration. Low feature adoption is an immediate lifecycle risk. The RM should not wait until the commercial renewal discussion to address it. T+ promotes continuous attention to customer value, adoption, and renewal readiness throughout the lifecycle, which means working with the CSM and relevant technical stakeholders now to improve usage and remove adoption barriers. Cisco's CSM framework likewise emphasizes identifying adoption barriers and interpreting usage data throughout the customer lifecycle.
(Cisco)
At the same time, the RM should begin the formal T-120 renewal workflow, including IB validation, risk assessment, stakeholder alignment, and quote readiness.
Options A and B incorrectly separate or reverse the functions of the two models. Option C incorrectly treats T+ as a replacement for the renewal countdown.
Therefore, D is correct.
NEW QUESTION # 25
During which activity of the renewal process would an RM provide an appropriate co-termination timeframe and gain required internal approvals?
Answer: B
NEW QUESTION # 26
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