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| Section | Weight | Objectives |
|---|---|---|
| Planning and Design | 60% | - Design order fulfillment orchestration flows - Develop data migration strategies - Create quoting and order capture processes - Prioritize and size user stories - Design asset management and MACD workflows - Decompose commercial products for implementation - Design scalable product catalog models |
| Discovery | 24% | - Select appropriate Communications Cloud products - Map business processes, personas and requirements - Assess customer IT ecosystem against architectural principles - Align requirements to native features or external solutions - Define KPIs based on business goals and budget - Evaluate data volume and platform constraints |
| Delivery | 16% | - Execute data migration plans - Align architecture and order components - Distinguish out-of-the-box vs custom functionality - Validate solution implementation against design |
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NEW QUESTION # 54
Fivercorp is migrating its operations from a legacy on-premise system to communication cloud. They have already migrated the account and product information, and are now planning to migrate the asset records and route of MACD processing to Salesforce by the end of the year. Which two considerations should they take into accounts for this processing to be successful?
Answer: A
NEW QUESTION # 55
ABC cloud communication service provider that uses communication cloud for their B2B Market. ABC cloud sells services to tier 1 enterprise companies across the globe the number of items in the cart for each customer is usually high and with new products being introduced, the company expects even higher cart numbers. Sales representative started to notice performance reduction while submitting big carts to order management. A consultant was asked to provide design guidance for product design while taking into consideration communication cloud CPQ and order management constraints. Which two options should the consultant consider while designing the commercial catalog?
Answer: C,D
Explanation:
In designing the commercial catalog to manage performance with high cart numbers, keeping the number of product attributes low and avoiding large picklists (A), and limiting complex product hierarchies and advanced rules like AutoAdd or AutoRemove (C) are crucial. These practices help maintain system performance by simplifying the product structure and reducing the processing required during CPQ and order management operations.References:Salesforce CPQ and Order Management best practices for product catalog design.
NEW QUESTION # 56
Universal containers (UC) is a communication using commination cloud and would like to introduce a limited- time offer of their customers. The offer will be available on UC's website through DC APIs and once claimed, will give customers a 10% discount for three months. Which options should a consultant configure to meet the requirement?
Answer: A
Explanation:
For introducing a limited-time offer with a 10% discount for three months, configuring Promotions (B) in Salesforce Communications Cloud is the most appropriate solution. Promotions allow for the creation of time- bound offers that can be applied automatically or manually to applicable orders, providing flexibility and control over discount application.References:Salesforce Communications Cloud documentation on promotions and discount management
NEW QUESTION # 57
Universal Container had been using Communication cloud CPQ and order management for their B2B use cases. One of the critical requirement was to send a router code to their downstream system. Sending the router code depends on certain condition *if the customer is moving the internet services and is eligible for router * if the customer is moving the internet service and did not have router before * if customer is renewing the internet service and did not have a router before. Which three option should consultant recommend to meet the requirements above while optimizing order submission performance?
Answer: B,C,D
Explanation:
To optimize order submission performance while meeting the router code requirement based on specific conditions, implementing the router condition logic in the integration layer as a callout task (A), using a custom adaptor in Apex for flexibility and memory efficiency between callouts (B), and utilizing the action type from Order items in the Decomposition Relationship Conditions (E) are recommended. This multi- faceted approach ensures that the logic is applied efficiently, conditions are evaluated accurately, and performance is optimized by leveraging the strengths of each layer of the Salesforce architecture.References:
Salesforce Communications Cloud documentation on integration patterns, custom Apex development, and order management configuration.
NEW QUESTION # 58
Universal containers is a communication service provider using communication cloud. A member of UC's legacy- system IT team has provided a consultant with an extract of all the existing products from the legacy system and asked the consultant to migrate the data to communication cloud which two question should the consultant ask in this scenario to clarify the data migration strategy?
Answer: A
NEW QUESTION # 59
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