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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Object Manager and Lightning App Builder | 20% | |
| Topic 2: Configuration and Setup | 20% | |
| Topic 3: Activity Management and Collaboration | 7% | |
| Topic 4: Sales and Marketing Applications | 12% | |
| Topic 5: Workflow / Process Automation | 16% | |
| Topic 6: Service and Support Applications | 11% | |
| Topic 7: Data and Analytics Management | 14% |
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NEW QUESTION # 20
Which of following is granted by the Manage Cases Permission (Select all that apply)?
Answer: A,B,C,D
Explanation:
Section: Volume J
NEW QUESTION # 21
An administrator at Ursa Major Solar is setting up Case Feed.
What should the Administrator consider?
Answer: C
NEW QUESTION # 22
An administrator at Dreamhouse Reality needs to Create Customized pages for thesalesforce mobile app.
Which two types of pages could an administrator build and customize using the Lightning App Builder?
Choose 2 Answers
Answer: C,D
Explanation:
App page and record page are two types of pages that an administrator can build and customize using Lightning App Builder for Salesforce mobile app. App pages are pages that display information or tools that don't belong to a specific record; they can be accessed from navigation menus or tabs in Salesforce mobile app. Record pages are pages that display information or actions related to a specific record; they can be accessed by opening any record in Salesforce mobile app. User page and dashboard page are not types of pages that can be built using Lightning App Builder for Salesforce mobile app; they are types of pages that can be built using other tools such as Profile settings or Dashboard Builder.References:https://help.salesforce.
com/s/articleView?id=sf.app_builder_mobile_pages.htm&type=5
NEW QUESTION # 23
Universal Containers has a custom object named Feedback which is used to capture Users' candid comments about their experiences at work. The sales team manager and all representatives have rolesin the role hierarchy with sales representatives directly under the sales team manager. HR requires that all Feedback records be private to each User. Managers should not have access to subordinates' Feedback records. What action should an Administrator take to ensure this requirement is met?
Answer: B
NEW QUESTION # 24
Dreamhouse Reality just announced its new home concierge offering. This product is unlike anything the company has offered in the past and follows a different business model.
What Should the administrator Configure to meet this requirement?
Answer: A
Explanation:
A sales process is a set of stages that an opportunity goes through as it moves from creation to close. It can be customized by administrators to match different business models or product lines within an org. Creating a new sales process can help Dreamhouse Realty define a different set of stages for its new home concierge offering that is unlike anything the company has offered in the past and follows a different business model.
Creating a quick action, a new approval process, or a new opportunity product are not solutions for creating a customized sales process; they are used for different purposes such as creating records, approving records, or adding products to opportunities. References:
https://help.salesforce.com/s/articleView?id=sf.customize_salesprocess.htm&type=5
NEW QUESTION # 25
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