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| Section | Weight | Objectives |
|---|---|---|
| Customer Discovery | 17% | - Business analyst responsibilities
|
| User Stories | 18% | - Agile documentation
|
| Requirements | 18% | - Requirements management
|
| Development Support and User Acceptance | 12% | - Solution validation
|
| Collaboration with Stakeholders | 23% | - Stakeholder engagement
|
| Business Process Mapping | 12% | - Process analysis
|
>> Certified-Business-Analyst関連日本語内容 <<
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質問 # 167
Universal Containers is developing a new recurring app utilizing Lightning screen flows. The business analyst (BA) has started writing user stores in a repository. The project lead has edited user stories in the DevOps tool to make them more complete.
What should the BA do to understand which user stories were modified?
正解：B
質問 # 168
Cloud Kicks (CK) wants to Improve the current business process for moving orders from the warehouse to the customer as part of a Commerce Cloud Implementation. The business analyst would like to gather more Information to create the future state process.
Who is the most appropriate subject matter expert (SME) to confirm the current business process and elicit deeper understanding of CK's goals, opportunities, and pain points?
正解：A
解説：
The most appropriate subject matter expert (SME) to confirm the current business process and elicit deeper understanding of CK's goals, opportunities, and pain points is the supply chain manager. The supply chain manager is responsible for overseeing the flow of goods from the warehouse to the customer, and has the most knowledge and insight into the current business process. The supply chain manager can also provide valuable feedback and suggestions for improving the business process and achieving the desired outcomes. The sales manager and the chief financial officer are not directly involved in the business process of moving orders from the warehouse to the customer, and may not have the same level of expertise or interest as the supply chain manager. References: Customer Discovery, Get Started with Salesforce Business Analyst Certification Prep, Cert Prep: Salesforce Business Analyst
質問 # 169
A business analyst (BA) at Northern Trail Outfitters was asked to create a new user story for a Sales Cloud update requested by the inside sales team. The BA created the following story:
"As a user, I need visibility to customers' purchase history details so I can increase efficiencies and improve closure rates by better tailoring sales offerings."
Which mistake did the BA make when creating this story?
正解：B
質問 # 170
Universal Container wants to build a Salesforce application to manage its recruitment lifecycle. The project lead wants to identify the key recruitment steps and stakeholders in a visual format.
What should the business analyst do to meet the requirement?
正解：B
解説：
The best tool for identifying the key recruitment steps and stakeholders in a visual format is to map the business process. Business process mapping is a technique that helps to create a visual representation of a business process. It shows the steps, inputs, outputs, roles, and decisions involved in the process. Business process mapping helps to understand the current state of the process, identify areas for improvement, and design the future state of the process. A BA should use business process mapping to identify the key recruitment steps and stakeholders for the Salesforce application. References:
https://trailhead.salesforce.com/en/content/learn/modules/business-analysis-process-mapping/understand-process
質問 # 171
Cloud Kicks is a rapidly growing company and has just expanded its team to include a business analyst (BA).
The IT directory has asked the BA to use application Lifecycle Management (ALM) for all Salesforce development projects.
Which step of the ALM cycle requires the BA to study current business process gather requirements, and analyze them?
正解：C
解説：
Explanation
The step of the application lifecycle management (ALM) cycle that requires the business analyst to study current business processes, gather requirements, and analyze them is plan. ALM is a process that helps manage changes to an application from planning to deployment and beyond. ALM has six steps: plan, develop, test, build release, test release, and release. The plan step is where the business analyst studies current business processes, gathers requirements, and analyzes them to understand what needs to be changed or improved in an application. The plan step also involves defining objectives, scope, budget, timeline, deliverables, roles and responsibilities for a project. The develop step is where developers create or modify code or declarative components based on the requirements gathered in the plan step. The test step is where testers verify that the code or declarative components work as expected and meet quality standards using various testing techniques and tools. The build release step is where developers package all code or declarative components into a release that can be deployed to other environments using various deployment techniques and tools. The test release step is where end users test the release in a sandbox or test environment to verify that it works as intended, and what was originally requested is actually being delivered. The release step is where the release is deployed to production and made available to end users. References:
https://trailhead.salesforce.com/en/content/learn/modules/application-lifecycle-and-development-models/underst
質問 # 172
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Pass4Test10年以上のビジネスエクスペリエンスを備えたSalesforceのCertified-Business-Analystテストトレントは、顧客の購入エクスペリエンスを非常に重視しました。 電子製品の購入速度を心配する必要はありません。 弊社では、Certified-Business-Analyst試験準備の信頼性を長期間にわたって評価および評価し、保証された購入スキームを提案するために尽力しています。 必要な場合は、Certified-Business-Analystテストトレントを使用するためのリモートオンラインガイダンスも利用できます。 通常、購入後数分でSalesforce Certified Business Analyst Exam練習問題を効率よく取得できます。
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