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Cisco 700-805 Exam Syllabus Topics:

SectionObjectives
Topic 1: Commercial and Contract Fundamentals- Contract terms and compliance basics
- Renewal pricing and discount structures
Topic 2: Renewal Sales Process- Renewal opportunity management
- Forecasting and pipeline management
Topic 3: Cisco Tools and Platforms- Cisco ordering and subscription management tools
- Partner and quoting systems
Topic 4: Renewals and Subscription Lifecycle- Cisco subscription models and licensing basics
- Renewal lifecycle stages and timelines
Topic 5: Customer Success and Value Realization- Customer adoption and success planning
- Value tracking and expansion opportunities

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Hot Cisco 700-805 Questions - Frequent 700-805 Updates

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Cisco Renewals Manager Sample Questions (Q102-Q107):

NEW QUESTION # 102
How does Cisco define Business Critical Services?

Answer: C

Explanation:
Business Critical Services are subscription-based services covering the lifecycle of a technology, which provide customers with:
* Expert guidance and best practices to optimize their network performance, security, and availability
* Proactive support and automation to prevent issues, reduce risks, and accelerate outcomes
* Insights and analytics to measure and improve their operational efficiency, agility, and innovation References: 4: Business Critical Services - Cisco


NEW QUESTION # 103
What does the Customer Experience Lifecycle approach enable partners to do?

Answer: D


NEW QUESTION # 104
Which is the first step in a solutions-led sales approach?

Answer: A


NEW QUESTION # 105
An RM attempts to submit a renewal quote in CCW-R, but the system triggers a validation error regarding the start date. The contract being renewed reached Expired status 45 days ago. Why did the system trigger this error based on the Global Renewals Policy?

Answer: A

Explanation:
Under Cisco ' s updated Global Renewals Policy, a service contract can be backdated only while it remains within the Overdue grace period, which is the first 0-30 days after the original contract end date. Cisco defines an Overdue contract as one that has ended but remains within this 30-day grace period. Once more than 30 days have elapsed, the contract moves to Expired status. (Cisco) The current policy change, effective February 8, 2026, specifically states that backdating of service-contract start dates is permitted only during the Overdue grace period. Once the service reaches Expired status, backdating on the new renewal quote is no longer supported. For a renewal occurring 31-90 days after the prior contract end date, Cisco ' s updated behavior is to use the current date as the new start date rather than the previous coverage end date plus one day. (Dicker Data) Because this contract expired 45 days ago, it is already outside the 30-day Overdue window. Attempting to use a historical renewal start date therefore violates the current start-date logic and causes CCW-R validation to reject the backdated date.
Option A has no relationship to renewal start-date rules. Option B incorrectly attributes the issue to discount approval. Option C concerns co-termination rather than the fundamental prohibition on backdating an Expired contract.
Therefore, D is correct.


NEW QUESTION # 106
Which action should a Renewals Manager take first?

Answer: C

Explanation:
the first action that a Renewals Manager should take is to download contract data and develop a renewals strategy, which involves:
* Using tools such as TPV, icebreaker, or CCW-R to access and analyze contract data
* Segmenting contracts based on their size, complexity, expiration date, product coverage, etc.
* Defining objectives, actions, timelines, and resources for each segment
* Aligning with the account team on the renewals strategy and value proposition


NEW QUESTION # 107
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