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| Certification Vendor: | ServiceNow |
|---|---|
| Exam Name: | ServiceNow Certified Implementation Specialist - Data Foundations (CMDB and CSDM) |
| Exam Number: | CIS-DF |
| Exam Price: | $300 USD |
| Certificate Validity Period: | No fixed expiration; requires maintenance via ServiceNow release-based delta updates |
| Exam Format: | Multiple Choice, Proctored Online Exam |
| Passing Score: | 70% |
| Real Exam Qty: | 60 |
| Related Certifications: | ServiceNow Certified Implementation Specialist - Service Mapping ServiceNow Certified Implementation Specialist - Discovery ServiceNow Certified System Administrator (CSA) ServiceNow Certified Implementation Specialist - CMDB |
| Available Languages: | English |
| Exam Duration: | 90 minutes |
| Recommended Training: | ServiceNow CMDB Fundamentals Training ServiceNow CSDM Framework Overview |
| Exam Registration: | ServiceNow Training and Certification Portal |
| Sample Questions: | ServiceNow CIS-DF Sample Questions |
| Exam Way: | Online proctored exam or authorized testing center |
| Pre Condition: | Recommended: ServiceNow Certified System Administrator (CSA) or equivalent experience with CMDB and ServiceNow platform fundamentals |
| Official Syllabus URL: | https://www.servicenow.com/services/training-and-certification.html |
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NEW QUESTION # 132
A CMDB Administrator needs to identify which attributes have been created specifically for the Windows Server class.
Which tab in the Attributes section is used?
Answer: B
Explanation:
Within the CMDB class dictionary in ServiceNow, attributes can be inherited from parent classes or defined directly on a specific class. To identify attributes created specifically for the Windows Server class, administrators must use the Added tab.
The Added tab displays attributes that are unique to the selected class and not inherited from parent classes (such as Server or Computer). This is essential for understanding class-specific extensions--like Windows-only configuration details--that were introduced to support platform requirements, discovery enhancements, or organizational needs.
The All tab shows every attribute available to the class, including inherited and added attributes, which makes it difficult to isolate class-specific additions. The Child tab focuses on attributes inherited by subclasses, not attributes introduced at the current class level. The Derived tab shows attributes calculated or derived from other data, not necessarily those created specifically for the class.
Using the Added tab supports best practices for configuration transparency, impact analysis during upgrades, and governance--especially important in Data Foundations to minimize unnecessary customization and maintain upgrade-safe designs.
NEW QUESTION # 133
What is the recommended way to model shared middleware supporting multiple business services?
Answer: C
Explanation:
Middleware should be modeled as an Application Service to support proper service abstraction and dependency mapping.
NEW QUESTION # 134
A CMDB Administrator group wants to establish a process for receiving task notifications when the Support Group or Managed By Group fields are not populated for operational Linux servers stored in the CMDB.
Which ServiceNow modules can be used to configure recommended fields and generate task records when these fields are missing?
Answer: A
Explanation:
CI Class Manager is used to configure class-level health requirements, including attributes designated as required or recommended for a selected CI class. The administrator can identify Support Group and Managed By Group as recommended attributes for the Linux Server class. Recommended fields provide operational and diagnostic value even when they are not technically mandatory for inserting a CI.
Health Preferences control how CMDB Health findings are processed, including task-generation behaviour for CIs that fail applicable health conditions. Once the health calculations identify operational Linux servers with missing recommended values, remediation tasks can be generated and assigned for corrective action. The guide confirms that task behaviour for unhealthy CIs is governed through the relevant health metric configuration rather than through the dashboard itself.
Technical Service Offerings and Dynamic CI Groups can populate and synchronize group values, but they are not the modules used to define recommended-field health checks and generate health tasks. Therefore, B is correct.
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NEW QUESTION # 135
A CMDB Administrator wants to leverage the CMDB Data Foundations Dashboard.
What are benefits of using this application?
(Choose 2 options)
Answer: B,C
Explanation:
The CMDB Data Foundations Dashboard helps administrators assess whether important CMDB data is valid, properly configured, and aligned with expected data quality practices. It is designed to surface actionable gaps and risks, then guide remediation through playbooks. Therefore, B and C are correct. The dashboard does not automatically remediate all risks by itself; it guides administrators and data owners toward corrective actions through structured playbooks. It also is not primarily a custom metric development framework. Its purpose is to provide curated, ServiceNow-aligned metrics and remediation guidance for CMDB and CSDM maturity.
This makes it useful for improving data health, identifying configuration issues, and supporting governance without requiring custom reporting or manual analysis from scratch.
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NEW QUESTION # 136
A Service Owner needs to view related items, such as active Incidents and planned Changes, directly on the home node of the Unified Map.
Which work area would allow the Service Owner to meet this goal?
Answer: D
Explanation:
The contextual side panel is the correct work area because it displays detailed information about the selected node in Unified Map. When a Service Owner selects the home node or a related CI/service node, the contextual side panel provides supporting operational context such as active Incidents, planned Changes, related records, and other actionable details. This is exactly the requirement in the question: the Service Owner does not merely need to see topology; they need related work items connected to the selected node. The Map itself displays relationships and topology, but it does not provide the detailed related-record panel by itself. The toolbox provides map interaction tools, and content controls influence what layers or types of content are displayed. Neither of those is the correct place to review related Incidents and Changes for a selected node. Therefore, the correct answer is Contextual side panel.
NEW QUESTION # 137
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