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Salesforce ADM-201 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Object Manager and Lightning App Builder15%- Object customization
  • 1. Standard and custom objects, fields, relationships
  • 2. Page layouts, record types, business processes
- Lightning App Builder
  • 1. App navigation and customization
  • 2. Custom Lightning pages and components
Topic 2: Productivity and Collaboration10%- Chatter
  • 1. Feeds, groups, collaboration features
- Activity management
  • 1. Tasks, events, calendars
- Mobile and integrations
  • 1. Salesforce Mobile App capabilities
  • 2. AppExchange and third-party integrations
Topic 3: Data and Analytics Management17%- Reports and dashboards
  • 1. Report types, creation, customization
  • 2. Dashboard components and sharing
- Data management
  • 1. Import, update, export, mass delete, backup
  • 2. Data validation and quality tools
Topic 4: Service and Support Applications10%- Knowledge and Communities
  • 1. Knowledge base setup and usage
  • 2. Community configuration and access
- Case management
  • 1. Cases, queues, assignment rules, escalation rules
  • 2. Support processes and entitlements
Topic 5: Configuration and Setup15%- Security and access
  • 1. Password policies and login access
  • 2. Profiles, permission sets, roles and sharing rules
- User interface configuration
  • 1. Declarative customization options
  • 2. Navigation and global settings
- Company settings
  • 1. Fiscal year, business hours, currency management
  • 2. Default settings and organizational structure
Topic 6: Agentforce AI8%- AI capabilities
  • 1. Agentforce setup and configuration
  • 2. AI features and usage guidelines
Topic 7: Automation15%- Process Automation
  • 1. Email alerts, field updates, tasks
  • 2. Flow Builder, approval processes
Topic 8: Sales and Marketing Applications10%- Sales Cloud features
  • 1. Lead management, conversion, assignment rules
  • 2. Opportunity management, stages, products, price books
- Marketing tools
  • 1. Marketing automation capabilities
  • 2. Campaigns, campaign influence

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Salesforce Certified Administrator Sample Questions (Q83-Q88):

NEW QUESTION # 83
Searches and Filters that take a long time may be cancelled?

Answer: A


NEW QUESTION # 84
For custom object records to appear in search results associated tab only needs to exist; the tab does not have to be visible to users.

Answer: A


NEW QUESTION # 85
Management at Cloud Kicks is requesting all records from a custom object that are more than 12 months old and have a status of new be deleted.
What should the administrator use to honor this request?

Answer: A


NEW QUESTION # 86
Enterprise, Developer and Unlimited System Administrators can create an unlimited number of Custom Profiles from scratch.

Answer: A

Explanation:
Section: Volume F
Explanation


NEW QUESTION # 87
Cloud Kicks wants to try out an app from the AppExchange to ensure that the app meets its needs.
Which two options should the administrator suggest?
Choose two answers

Answer: A,C

Explanation:
Explanation
A Trailhead Playground is a free, online learning environment that allows you to try out Salesforce features and apps. You can use a Trailhead Playground to test out an app from the AppExchange before you install it in your production org.
A sandbox is a copy of your production org that you can use to test changes and new features. You can install an app from the AppExchange in a sandbox to see how it works in your environment.
Testing an app in a production org is not recommended, as it could affect your live data. Checking edition compatibility is important, but it is not a way to try out an app.


NEW QUESTION # 88
......

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