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| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Exam AB-731: AI Transformation Leader |
| Exam Number: | AB-731 |
| Exam Price: | $99 USD |
| Exam Format: | Multiple response, Case studies, Yes/No, Drag and drop, Multiple choice |
| Passing Score: | 700 |
| Certificate Validity Period: | 12 months |
| Available Languages: | English, Chinese (Simplified), German, Spanish, Japanese, French |
| Exam Duration: | 45–65 |
| Real Exam Qty: | 40–60 |
| Recommended Training: | AB-731T00: AI Transformation Leader |
| Exam Registration: | Microsoft Certification Registration |
| Sample Questions: | Microsoft AB-731 Sample Questions |
| Exam Way: | Online proctored or onsite at authorized test centers |
| Pre Condition: | No mandatory prerequisites; recommended experience in business transformation, change management, and familiarity with Microsoft 365 and Azure AI services |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/certifications/resources/study-guides/ab-731 |
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問題 #66
Your company sells hiking and camping gear online.
You need a generative AI solution that can interact with customers, ask questions about their needs, and escalate to a human agent if necessary.
What solution should you use?
答案:B
解題說明:
Generative AI chatbots function as a primary point of contact in modern customer service, using natural language processing (NLP) and large language models (LLMs) to engage in human-like dialogue rather than following rigid, pre-programmed scripts.
Reference:
https://cobbai.com/blog/ai-chatbot-for-customer-service
問題 #67
Your company purchases Microsoft 365 Copilot for its sales department. The sales department needs to find and summarize information across internal documents quickly. From which two data sources can the sales department obtain results by default? (Select TWO.)
答案:B,E
解題說明:
By default, Microsoft 365 Copilot is grounded in your organization's Microsoft 365 data through Microsoft Graph , and it respects the user's existing permissions. For "find and summarize information across internal documents," the most direct default document repositories in Microsoft 365 are SharePoint (team sites and shared libraries) and OneDrive (a user's work files). That is why C (Microsoft SharePoint) and D (Microsoft OneDrive) are the correct selections. Microsoft explicitly describes Copilot as accessing organizational content via Microsoft Graph, including user documents and related work content.
The other options are not "by default" sources. A (on-premises file share) is not automatically part of Microsoft Graph unless you integrate/migrate content or use connectors to make it discoverable in Microsoft
365 experiences. B (custom CRM) similarly requires an integration approach (for example, Microsoft 365 Copilot connectors / Graph connectors) to index and expose that data for Copilot to use. E (Microsoft Sway) is not a primary default content source for Copilot's document grounding and is not typically referenced as a core internal document repository compared to SharePoint/OneDrive.
So, for immediate, out-of-the-box internal document discovery and summarization within Microsoft 365, SharePoint + OneDrive are the default answer.
問題 #68
You need to create an AI assistant for a public customer support portal. The assistant must answer customer questions and start follow-up actions. The solution must minimize development effort.
What should you use?
答案:A
問題 #69
For each of the following statements, select Yes if the statement is true. Otherwise, select No . NOTE: Each correct selection is worth one point.
答案:
解題說明:
Explanation:
* A text-to-image generator can be used to translate content into other languages. Answer: No
* A predictive analytics model can generate new marketing content for a company's online ads. Answer:
No
* A generative AI chatbot can engage customers in personalized conversations and recommend products.Answer: Yes
* No - A text-to-image generator's primary function is to create images from text prompts , not translate text between languages. Translation is a natural language processing task typically handled by language models or dedicated translation services. A text-to-image model could illustrate translated content (e.g., generate an image based on a translated prompt), but it is not the tool used to perform the translation itself.
* No - Predictive analytics models are designed to predict outcomes (forecasts, probabilities, classifications) from historical patterns, such as predicting click-through rate, churn, or next-quarter demand. They are not designed to create new ad copy or marketing creatives. Generating new marketing content is a generative AI capability (text generation), not predictive analytics.
* Yes - A generative AI chatbot is well-suited to interactive, natural-language conversations . With access to product catalogs and business rules, it can ask clarifying questions, tailor responses to customer needs, and recommend products (for example, suggesting tents based on group size, season, and budget). This combines conversational generation with retrieval/recommendation logic behind the scenes, enabling personalized customer engagement at scale.
問題 #70
You need to recommend a service that supports indexing information and knowledge mining by extracting insights from documents.
What should you recommend?
答案:B
解題說明:
Document Intelligence in Foundry Tools (formerly part of Azure AI Services) is a powerful, cloud- based service designed to automate data processing by extracting structured information, key- value pairs, tables, and text from unstructured documents like PDFs, images, and forms.
As part of the Azure AI Foundry ecosystem, it is designed for knowledge mining and accelerating document-heavy workflows, allowing you to convert raw files into actionable data for downstream analytics.
Reference:
https://azure.microsoft.com/en-in/products/ai-foundry/tools/document-intelligence
問題 #71
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