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| Section | Objectives |
|---|---|
| Experience Cloud Fundamentals | - Experience Cloud licensing and capabilities - Use cases and business value of Experience Cloud |
| Collaboration and Engagement | - Chatter and community engagement features - Case management in Experience Cloud |
| Experience Site Configuration | - Navigation and structure configuration - Templates and branding - Site creation and setup |
| Analytics and Optimization | - Adoption and performance metrics - Experience Cloud reporting and dashboards |
| Security and Access | - Sharing models and data visibility - Profiles, permission sets, and roles in Experience Cloud - User authentication and login methods |
| Experience Personalization | - Audience targeting and segmentation - Salesforce CMS integration - Content personalization strategies |
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NEW QUESTION # 159
DreamHouse Reality (DR) is looking to enter the insurance business. After discussing with business advisor.
DR has decided to use independent agents to manage claims.
Which two feature are available for DR to implement a solution involving insurance agent persona?
Choose 2 answers
Answer: A,B
Explanation:
Financial Services Community permission set license is a license type that allows users to accessFinancial Services Cloud objects and features, such as policies, claims, referrals, and goals. Insurance Agent Portal Lightning template is a template that is designed for insurance agents who need to manage their leads, opportunities, policies, claims, and referrals. These two features are available for DR to implement a solution involving insurance agent persona.
NEW QUESTION # 160
Universal Containers (UC) is building a new self-service site for its large global customer base. Customers will be posting questions, viewing Knowledge articles, downloading warranties, opening tickets, and registering their recent purchases. Purchases are stored in a custom object. UChas decided to use Customer Service template for the experience and Customer Community Plus license for the customers.
Which limitation could cause a potential issue for UC?
Answer: C
Explanation:
Customer Community Plus licenses have a limit of 2 million users per org, which could be a potential issue for UC if they have a large global customer base that exceeds this limit. The other options are not limitations of the Customer Servicetemplate or the Customer Community Plus license.
NEW QUESTION # 161
Ursa Major Solar is utilizing audience targeting for specific components in its portal.
Which two considerations regarding audience targetingare true? Calculator Choose 2 answers
Answer: A,C
Explanation:
Audience targeting allows you to display different content to different audiences based on criteria such as profile, location, domain, or user. However, there are some limitations of audience targeting, such as:
* You can't assign audiences to the components in the template header and footer sections. These sections are shared across all pages in your site and can't be customizedfor different audiences.
* You can't assign record-based criteria to a component or branding set. Record-based criteria are only available for page variations and navigation menu items.
NEW QUESTION # 162
Ursa Major Solar (UMS) is using the Customer Account Portal template and would like to differentiate the options available on the navigation menu based on the profile of the authenticated user visiting their customer portal.
Which Experience Cloud functionality shouldUMS use to accomplish this?
Answer: B
Explanation:
Audience targeting allows UMS to create audiences based on user attributes, such as profile, location, or language, and display different content or components to different audiences within the same site. For example, UMS can create an audience for premium customers and show them a special offer on the navigation menu, while hiding it from other customers. Audience targeting can beapplied to any component or page in Experience Builder.
NEW QUESTION # 163
DreamHouse Realty (DR) plans to invite individuals from several new companies to its Broker Portal and would like to differentiate the user experience for each company.
Which three options should the DR systemadministrator use to personalize the look and feel of the portal for each new brokerage?
Choose 3 answers
Answer: A,D,E
Explanation:
Branding sets allow theadministrator to define the colors, fonts, logos, and images for different parts of the site, such as the header, footer, and body. Page variations allow the administrator to create different versions of a page with different layouts, components, and content. Audience targeting allows the administrator to create audiences based on user attributes, such as profile or company name, and display different branding sets or page variations to different audiences within the same site.
NEW QUESTION # 164
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