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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Analytics and Monitoring | 13% | - Conduct user feedback collection and optimization - Configure Site.com analytics and reporting - Monitor site performance and user engagement - Implement error handling and logging |
| Topic 2: Discovery and Scoping | 18% | - Assess organizational readiness for digital transformation - Define scope and create solution design - Identify key stakeholders and user personas - Understand customer business objectives and challenges |
| Topic 3: Solution Design and Business Logic | 28% | - Configure Lightning Web Components for customizations - Design data access and visibility rules - Design Experience Cloud site architecture (themes, templates, branding) - Configure navigation, menus, and site structure - Set up and manage CMS content and files - Implement security model (profiles, permission sets, sharing rules) |
| Topic 4: Change Management and Training | 13% | - Define support processes and escalation paths - Create training materials and end-user guides - Develop user adoption strategy and documentation - Plan and execute change management activities |
| Topic 5: Implementation and Integration | 28% | - Implement Einstein bots and chat functionality - Configure email and notification templates - Implement search functionality and content tagging - Integrate external systems via APIs and connected apps - Configure SSO and authentication providers - Build and configure Experience Builder pages and components |
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NEW QUESTION # 140
Northern Trail Outfitters (NTO) is evaluating Experience Cloud for creating an onboarding app for new hires.
Which two things should NTO consider when creating the onboarding app? Calculator Choose 2 answers
Answer: A,C
Explanation:
Experience Cloud can be used for employee apps, such as an onboarding app for new hires. However, there are some considerations when creating an employee app, suchas:
* Not all Chatter posts inside Chatter groups within the employee app will be available in the main org.
Only posts in public groups or groups that are shared with the main org will be visible in both places.
* Chatter posts related to a record will be available in the employee app as well as the main org.
However, users need to have access to the record in both places to see the posts.
NEW QUESTION # 141
Universal Containers (UC) isimplementing a community for its retailers.
How can UC give retail store managers access to the records owned by their peers and subordinates?
Answer: D
Explanation:
This option allows UC to give retail store managers access to the records owned by their peers and subordinates. Super User access isa feature that grants community users access to records that are owned by users who have the same role or a role below them in the role hierarchy. Super Useraccess can be enabled for partner users or customer users with Customer Community Plus or Partner Community licenses2
NEW QUESTION # 142
DreamHouse Realty recently created a sitefor potential buyers. The content is organized using topics.
Where can site users go to find out how current and popular a topic is?
Answer: D
Explanation:
To find out how current and popular a topic is, site users can go to the topic's detail page. The topic's detail page shows information such as the number of followers, the number of posts, and the last activity date of the topic. Site users can alsosee the related topics and subtopics, as well as filter the content by type or time range.
NEW QUESTION # 143
DreamHouse Reality (DR) is looking to enter the insurance business. After discussing with business advisor.
DR has decided to use independent agents to manage claims.
Which two feature are available for DR to implement a solution involving insurance agent persona?
Choose 2 answers
Answer: B,D
Explanation:
Financial Services Community permission set license is a license type that allows users to accessFinancial Services Cloud objects and features, such as policies, claims, referrals, and goals. Insurance Agent Portal Lightning template is a template that is designed for insurance agents who need to manage their leads, opportunities, policies, claims, and referrals. These two features are available for DR to implement a solution involving insurance agent persona.
NEW QUESTION # 144
A consultant recently finished gathering requirements for a Cloud Kicks (CK) project that will launch five new Customer Experience Cloud sites worldwide, all on a brand new Salesforce org. The purpose of these sites is to a generate buzz around new CK models and crowdsource new ideas for the RAD department. The consultant knows Multiple Books that they need to enable moderation and rate limit rules as part of their planning and must meet the following requirements:
* Each site must have three unique content moderation rules that flag specific keywords.
* Each site must have four unique rate rules that govern posting limits.
* All authenticated users must be able to post on demand. Calculator
What should the consultant consider doing before beginning work on these sites?
Answer: A
Explanation:
Before beginning work on these sites, the consultant should notify the stakeholders that the number of both moderation and rate rules exceeds the org limit. Moderation rules are rules that flag orblock content based on keywords, phrases, or patterns. Raterules are rules that limit the number of posts or comments a user can make in a given time period. The org limit for moderation rules is 10 and the org limit for rate rules is 5. Since each site needs 3 moderation rules and 4 rate rules, the total numberof rules for 5 sites is 15 moderation rules and 20 rate rules, which exceed the org limit.
NEW QUESTION # 145
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