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| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft Dynamics 365 Field Service Functional Consultant |
| Exam Number: | MB-240 |
| Passing Score: | 700 (out of 1000) |
| Certificate Validity Period: | 1 year (renewable via free assessment on Microsoft Learn) |
| Exam Format: | Case studies, Active screen, Multiple choice, Drag-and-drop, Build list |
| Related Certifications: | Microsoft Certified: Dynamics 365 Customer Engagement Functional Consultant Associate |
| Available Languages: | Italian, Spanish, Portuguese (Brazil), Japanese, German, Chinese (Simplified), English, French |
| Exam Price: | $165 USD |
| Real Exam Qty: | 40โ60 |
| Exam Duration: | 120 minutes |
| Recommended Training: | Microsoft Learn: Dynamics 365 Field Service Learning Path Instructor-led Training: Dynamics 365 Field Service Functional Consultant |
| Exam Registration: | Microsoft Learn Exam Registration Pearson VUE Registration |
| Sample Questions: | Microsoft MB-240 Sample Questions |
| Exam Way: | Online proctored or Onsite at authorized test centers |
| Pre Condition: | No mandatory prerequisites; recommended experience: 1โ2 years working with Dynamics 365 Field Service, understanding of field service processes, resource management, and service lifecycle |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/certifications/exams/mb-240/ |
The Microsoft MB-240 certification exam is one of the hottest and career-oriented Microsoft Dynamics 365 Field Service Functional Consultant (MB-240) exams. With the Microsoft Dynamics 365 Field Service Functional Consultant (MB-240) exam you can validate your skills and upgrade your knowledge level. By doing this you can learn new in-demand skills and gain multiple career opportunities. To do this you just need to enroll in the Microsoft MB-240 Certification Exam and put all your efforts to pass this important Microsoft MB-240 Exam Questions. However, you should keep in mind that to get success in the Microsoft Dynamics 365 Field Service Functional Consultant (MB-240) exam is not an easy task.
The MB-240 certification exam is ideal for professionals who are seeking to validate their skills and knowledge in the field of Field Service. Microsoft Dynamics 365 Field Service Functional Consultant certification exam is particularly important for those who want to advance their careers in the Dynamics 365 ecosystem. MB-240 exam is designed to test the candidate's ability to work with Field Service solutions, and it covers a range of topics, including Service Agreements, Work Orders, Scheduling, and Resource Management.
The Microsoft MB-240 exam checks your proficiency in the Field Service. So, if you want to become a Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate professional and receive a relevant certificate, you need to get through the following exams: PL-200 and MB-240. Exam MB-240 checks how candidates are proficient in working with the Field Service application along with the core customer service app.
The Microsoft MB-240 Exam is taken in accordance with the schedule through the Pearson VUE system by creating an MS account. After that, upon the appointed day, you will have 130 minutes to answer about 40-60 objective (MCQ) and multiple-response questions. If you want to get certified, you must bag at least 700 points out of 1000. Moreover, the exam cost depends on the applicant's location. So, the fee for the candidate from the USA is $165. It should be pointed out that academic pricing is applied in most countries apart from China and India.
If you were unable to successfully write the Microsoft test on your first attempt, you have a second chance after 24 hours. Then you can only try again after 14 daysโ period. However, take into account that each candidate has only 5 tries to retake the same exam during the year. But in any urgent situation, you can always contact Microsoft support for help.
NEW QUESTION # 195
Drag and Drop Question
You need to create a purchase order for a thermal overload cooling fan for a refrigeration unit on the shop floor.
After creating a purchase order, what are the five steps, in sequence, for completing the order and receiving the products? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
Explanation:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/create- purchase-order
NEW QUESTION # 196
Your organization has decided to add Inspections as a new source of revenue.
As a business analyst for this new process, you need to start building Inspection forms for use on a work order.
Which three actions need to be performed in sequence? To answer, move the appropriate actions from the list of steps to the answer area and arrange them in the correct order.
Answer:
Explanation:
Explanation:
A screenshot of a computer Description automatically generated
NEW QUESTION # 197
LitWare has requirements for the ability to track technician time.
You need to set up a manual option to track the time against the work orders.
Which three actions should you perform in sequence? To answer, move the three a Arrange the three actions in the correct order.
Answer:
Explanation:
Explanation:
A screenshot of a computer Description automatically generated
NEW QUESTION # 198
Drag and Drop Question
Your company wants to use Microsoft Dynamics 365 Customer Voice to obtain feedback on their customers' on-site service experience.
You need to create an alert based on the survey results.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
NEW QUESTION # 199
As a new start-up field services company, you are looking to streamline your customer service process to provide the best customer service experience.
Your company has decided to implement Dynamics Field Services as the foundation for its customer service management processes.
You need to ensure that the cases that the customer service team creates can be quickly and efficiently converted to work orders (that will minimize the need to add additional information to the work orders) using the out-of-the-box capabilities.
Which key item do you need to configure before the customer service agents will be able to convert a case to a work order?
Answer: A
Explanation:
Section: Configure field service applications
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/configure-incident-types
NEW QUESTION # 200
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