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The ITIL 4 Foundation certification exam covers the basics of IT service management and provides a clear understanding of the ITIL 4 framework. ITIL 4 Foundation certification exam consists of 40 multiple-choice questions that need to be completed within 60 minutes. ITILFND_V4 Exam is available in several languages and can be taken online or in-person at an accredited testing center.

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The ITIL 4 Foundation Certification Exam is internationally recognized and is an excellent way to advance your career as an IT professional. It is a prerequisite for other ITIL 4 certifications, such as ITIL Managing Professional and ITIL Strategic Leader. ITILFND_V4 Exam is administered by EXIN, a global leader in IT certification exams, and is available in multiple languages. With the ITIL 4 Foundation Certification Exam, you will gain a deeper understanding of IT service management and be able to contribute more effectively to your organization's IT strategy.

EXIN ITIL 4 Foundation Sample Questions (Q227-Q232):

NEW QUESTION # 227
Which of the four dimensions focuses on managing data in compliance with industry regulations?

A. Information and technology
B. Organizations and people
C. Value streams and processes
D. Partners and suppliers

Answer: A

NEW QUESTION # 228
What is an incident?

A. The planned removal of an item that might affect a service
B. A result enabled by one or more outputs
C. A possible future event that could cause harm
D. A service interruption resolved by the use of self-help tools

Answer: D

NEW QUESTION # 229
Which of the following includes configuring components and activities to facilitate outcomes for stakeholders?

A. Service consumption
B. Service relationship management
C. The 'release management' practice
D. The service value system

Answer: D

NEW QUESTION # 230
In which situation will incident management USUALLY use a separate process?

A. For information security incidents
B. Where no target resolution time exists
C. Where the cause must be diagnosed
D. For low impact incidents

Answer: A

NEW QUESTION # 231
Which statement about the automation of service requests is CORRECT?

A. Service requests and their fulfilment should be automated as much as possible
B. Service requests that cannot be automated should be handled as incidents
C. Service requests that cannot be automated should be handled as problems
D. Service requests and their fulfilment should be carried out by service desk staff without automation

Answer: A

NEW QUESTION # 232
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