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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Deploy | 5% | - Manage mobile and user experience - Pre-deployment validation and preparation - Post-deployment monitoring and optimization |
| Topic 2: Discovery | 11% | - Define required capabilities and use cases - Identify customer personas and stakeholders - Gather functional and technical requirements |
| Topic 3: Implement | 42% | - Set up care programs, patient management and workflows - Customize features for specific use cases - Installation and configuration of Health Cloud - Configure applications and OmniStudio components |
| Topic 4: Design | 42% | - Integration and data migration strategy - Solution design using best practices - Security, compliance and data access design - Define success metrics and reporting - Healthcare data modeling |
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NEW QUESTION # 46
Which two health cloud specific setting must be configuration .......... Health cloud org has lightning experience enabled person account......... (Choose two)
Answer: B,C
Explanation:
nder Custom Metadata Types, Update the Health cloud 'HCFeature'... and Under Custom Metadata Types, Create a mapping records for Person accounts (E) are two Health Cloud specific settings that must be configured in a Health Cloud org that has Lightning Experience enabled person account. Under Custom Metadata Types, enable the Health cloud Setting (A) and Disable "Use Individual Data Model" in custom setting (B) are not required settings for Health Cloud. Enable "Use Person Accounts" custom setting (D) is not a valid setting in Health Cloud.
NEW QUESTION # 47
A payer needs to manage requests for concurrent review of prior authorizations within Health Cloud and wants to use out-of-the-box record types and page layouts, However, the payer's Salesforce administrator does not see any preconfigured record types or page layouts for prior authorizations in the payer's Salesforce org.
What should a consultant recommend to the Salesforce administrator to expedite implementation?
Answer: C
Explanation:
In Salesforce Health Cloud, to manage prior authorization requests using preconfigured record types and page layouts, the Health Cloud Care Request Extensions package must be installed. This package provides the necessary configurations for handling prior authorizations.
Steps to Install the Health Cloud Care Request Extensions Package:
* Access the Package:
* Obtain the installation link for the Health Cloud Care Request Extensions package from Salesforce's official resources or through the Salesforce AppExchange.
* Install the Package:
* Click on the installation link and log in to your Salesforce org.
* Follow the installation prompts, selecting the appropriate security settings (e.g., granting access to all users).
* Complete the installation process.
* Verify Installation:
* Navigate to Setup > Installed Packages to confirm that the Health Cloud Care Request Extensions package is listed.
* Configure Record Types and Page Layouts:
* After installation, the package provides preconfigured record types and page layouts for prior authorizations.
* Assign these record types and layouts to the relevant user profiles to ensure accessibility.
Benefits of Installing the Health Cloud Care Request Extensions Package:
* Preconfigured Components: The package includes out-of-the-box record types and page layouts tailored for managing prior authorizations, reducing the need for custom development.
* Streamlined Processes: Facilitates efficient handling of prior authorization requests, improving operational workflows for payers.
* Integration with Health Cloud: Ensures seamless integration with existing Health Cloud functionalities, maintaining data consistency and integrity.
By installing this package, the Salesforce administrator can expedite the implementation of prior authorization management within Health Cloud, leveraging Salesforce's pre-built solutions to meet the organization's needs effectively.
References:
Install Health Cloud Packages
Utilization Management in Health Cloud
NEW QUESTION # 48
Which Three items can be a Life Science company track about a Care Programs using Program Management? (Choose Three. (Repeated question)
Answer: A,B,E
Explanation:
According to the Health Cloud Data Model Developer Guide, Program Management is a feature in Health Cloud that allows life science companies to track and manage care programs that offer products and services to patients and providers. With Program Management, life science companies can track the following three items about a care program:
The multiple marketing campaigns that enrollees are subjected to as part of the care program. This item can be tracked by using the CareProgramEnrolleeCampaign object, which represents a marketing campaign that targets a specific care program enrollee.
The products that are associated with a given care program. This item can be tracked by using the CareProgramEnrolleeProduct object, which represents a product or service that is offered to a care program enrollee.
The plans that enrollees have been engaged in as part of the care program. This item can be tracked by using the CareProgramEnrolleePlan object, which represents a plan or package that contains one or more products or services for a care program enrollee. The budget and expenses of the company's associated care program is not an item that can be tracked by using Program Management. The clinical indicators that need to be monitored in the care programs is not an item that can be tracked by using Program Management.
NEW QUESTION # 49
A company based In the United States requires a way to track medications that patients take in a standardized format and detect potential drug-to-drug Interactions.
Which two Health Cloud solutions should a consultant recommend?
Choose 2 answers
Answer: B,D
Explanation:
To track medications and detect potential drug-to-drug interactions in a standardized format, Salesforce Health Cloud offers features designed for healthcare organizations to manage medication data effectively.
Correct Features Explanation:
* Medication Reconciliation:
* This feature enables the accurate tracking of patient medications across different points of care. It ensures all prescribed and over-the-counter medications are recorded in a standardized format, preventing duplications, omissions, or errors.
* By reconciling medications, healthcare providers can identify potential drug-to-drug interactions and avoid adverse drug events.
* Medication Review:
* This involves reviewing the patient's entire medication list to assess safety, appropriateness, and effectiveness.
* Healthcare providers can use this review process to flag potential drug interactions, dosage inconsistencies, and other risks, thereby ensuring comprehensive medication management.
Why Other Options Are Incorrect:
* A. Medication Audit:While this could involve reviewing medication-related data, it is not a standard Health Cloud feature designed for drug-to-drug interaction detection or medication tracking.
* D. Medication Administration:This feature focuses on the administration of drugs to patients, such as documenting doses and timing, and does not handle tracking or interaction detection in a standardized way.
Key Benefits of the Correct Features:
* Ensuring Patient Safety: Tracks and reconciles medications to avoid harmful drug interactions.
* Standardized Format: Maintains consistent records, compliant with healthcare regulations like HIPAA and FHIR standards.
* Improved Coordination: Enables care teams to collaborate effectively in managing patient medications.
References:
Administer Health Cloud
Salesforce Health Cloud Medication Management Features Documentation
Salesforce FHIR Compliance Guide for Standardized Health Data
NEW QUESTION # 50
Bloomington Caregivers is looking to migrate from Service Cloud to Health Cloud to take advantage of the prebuilt healthcare features and functionality. Which three prerequisites should Bloomington Caregivers' administrators complete to successfully install the Health Cloud managed package in its org?
Choose 3 answers
Answer: A,D,E
Explanation:
Migrating from Service Cloud to Health Cloud requires several prerequisites to ensure successful installation and functionality of the Health Cloud managed package:
Key Prerequisites:
Log a Support Case to Enable Person Accounts (Option B):
Health Cloud relies on Person Accounts to manage patients as individuals.
Administrators must contact Salesforce Support to enable Person Accounts in the org since this cannot be activated through Setup.
Enable Contacts to Relate to Multiple Accounts (Option C):
This functionality allows a contact (e.g., a patient) to be associated with multiple accounts, such as primary care providers, specialists, or insurance entities.
Navigate to Setup > Account Settings, and enable Contacts to Multiple Accounts.
Enable Chatter Settings (Option E):
Chatter is used in Health Cloud for collaboration and real-time updates.
Administrators must ensure Chatter is activated to support case discussions, timeline sharing, and other collaborative features.
Other Considerations:
Option A: While enabling data protection is important, it is not a prerequisite for installing Health Cloud.
Option D: Enabling Person Accounts is correct, but it is done via a support case (Option B).
Reference:
Health Cloud Installation Guide
Enabling Person Accounts
Contacts to Multiple Accounts
NEW QUESTION # 51
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