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| Section | Weight | Objectives |
|---|---|---|
| Visit Execution | 23% | - Visit Execution Process - Promotion Check and Promotion Details - Photo Capture and Survey - Visit Tasks and Task Types - Order Capture and Order Submission - Inventory Check and Product Listing |
| Admin and Configuration | 12% | - Consumer Goods Cloud Data Model - Mobile Configuration - Reports and Dashboards - User Setup and Permissions |
| Store Execution Configuration | 12% | - Configuration of Planogram Compliance - Configuration of Store Execution Process - Configuration of Assortment Monitoring - Configuration of Store Survey and Feedback |
| Visit Planning and Execution Configuration | 15% | - Configuration of Inventory Checks and Product Listings - Configuration of Visit Plans and Visit Plan Targets - Configuration of Photo Capture and Survey - Configuration of Visit Tasks and Task Types - Configuration of Promotion Checks and Promotion Details - Configuration of Order Capture and Order Submission |
| Visit Planning | 23% | - Visit Plan and Visit Plan Targets - Visit Schedule and Frequency - Visit Planning Process - Territory Management |
| Store Execution | 15% | - Store Execution Process - Planogram Compliance - Assortment Monitoring - Store Survey and Feedback |
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NEW QUESTION # 50
With which object is the promotion object directly associated?
Answer: D
Explanation:
The Promotion Channel object establishes the association between a Promotion and the retail destination where the promotion applies. Salesforce uses this intermediary object so that a single promotion can be distributed flexibly across different stores, store groups, or customer accounts.
In the Consumer Goods Retail Execution data model, Promotion represents the promotional activity itself.
Promotion Channel is defined as the association of a Promotion with a Retail Store, Retail Store Group, or Account. This structure supports many-to-many promotional relationships without requiring the Promotion object to maintain a direct relationship with every individual retail location.
Product participation is modeled separately. Promotion Product associates a Promotion with an individual Product2 record, while Promotion Product Category connects a Promotion with a product category. This distinction allows Salesforce to separate two important questions: what merchandise is included in the promotion, and where the promotion is being executed.
During Promotion Check execution, these relationships enable Salesforce to identify the promotion applicable to the visited store and determine its associated product or category context.
Therefore, Promotion Channel is the standard object directly associated with Promotion for defining its retail distribution context.
Study Guide Topics:Data Setup - > Promotion - > Promotion Channel - > Promotion Product - > Retail Store
NEW QUESTION # 51
A member of the Northern Trail Outfitters company has been tasked with setting up planograms for the field team. Which of the following steps is required to ensure an assessment task of planogram check is available to the field?
Answer: D
Explanation:
Uploading an image of the planogram is essential for enabling field teams to perform planogram checks, providing a visual reference for in-store product placement and arrangement.
NEW QUESTION # 52
Which are the two primary use cases for performing an in-store survey?
Answer: B,C
Explanation:
In-Store Surveys are primarily designed to capture qualitative feedback from people associated with the retail location and to gather information about operational topics such as promotions, inventory requirements, and product quality.
Salesforce explicitly defines the In-Store Survey capability as a method for gathering feedback from store staff and customers about promotions, inventory needs, and product-quality conditions. The survey is executed as part of a Visit and can be incorporated into an Action Plan Template through an Assessment Task Definition of type In-Store Survey.
This model allows consumer goods organizations to collect information that is difficult to derive from purely transactional records. For example, store personnel can provide feedback about product availability, promotional effectiveness, packaging issues, shopper reactions, or changing inventory requirements. Surveys can also capture consumer or shopper opinions about products or promotional activities.
Inventory reconciliation is handled through inventory-management and Inventory Check processes rather than primarily through surveys. Point-of-sale information is normally imported or integrated as structured sales data for analytics rather than collected manually through an In-Store Survey.
Study Guide Topics:Visit Execution - > In-Store Survey - > Customer Feedback - > Promotions - > Inventory Requirements - > Product Quality
NEW QUESTION # 53
A consumer goods cloud user wants to create a new custom task type to support the auditing of coolers installed at retail store locations. Which assessment task definition task type should be used?
Answer: D
Explanation:
For a business-specific activity such as auditing coolers installed in retail stores, the Assessment Task Definition should use the Other task type. Consumer Goods provides standard task types for common Retail Execution activities, including Inventory Check, Planogram Check, Promotion Check, In-Store Survey, and Order Creation. Activities that do not fit those predefined processes are implemented through a custom assessment using the Other task type.
A cooler audit can require measurements such as operational condition, cleanliness, temperature compliance, branding condition, or whether required products are stocked. Administrators can represent these measurements through Assessment Indicator Definitions using appropriate data types such as Boolean, Number, Decimal, Text, or Picklist.
For custom tasks, the Retail Store KPI can also use Custom Context to associate the KPI with an appropriate standard or custom object. Salesforce permits eligible objects with activities enabled to provide this business context.
The resulting custom task can then be added to an Action Plan Template so that field representatives receive the cooler-audit activity during applicable store visits. This uses the standard Consumer Goods assessment framework while supporting specialized business processes without incorrectly modeling the audit as inventory, promotion, or planogram activity.
Study Guide Topics:Visit Execution - > Assessment Task Definition - > Other Task Type - > Custom Tasks -
> Assessment Indicators
NEW QUESTION # 54
Where are the results (actual values) of Custom Task KPIs stored?
Answer: B
Explanation:
The results or actual values of Custom Task KPIs are stored in the Retail Store KPI record, centralizing data related to performance indicators.
NEW QUESTION # 55
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