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Salesforce Energy-and-Utilities-Cloud Exam Syllabus Topics:

Topic	Details
Topic 1	Implementation: The topic assesses the ability to configure Energy and Utilities Cloud to meet business models, manage licenses, set up order capture, and enable post-sales processes. It also measures proficiency in executing data migration, integrating third-party systems, and deploying relevant components.
Topic 2	Test and Deploy Energy and Utilities Cloud Applications and Solutions: This topic evaluates the capacity of Energy and Utilities Cloud professionals to outline and execute a deployment plan that integrates Salesforce core and Vlocity components. Mastery includes validating processes, enabling user testing, and managing UAT milestones.
Topic 3	Discovery: Mastering discovery ensures proficiency of Energy and Utilities Cloud professionals in understanding and documenting customer needs, aligning stakeholder requirements, and analyzing current business processes for Energy and Utilities Cloud solutions. This foundational topic measures the ability to identify gaps in processes and architecture compared to standard product capabilities.
Topic 4	Solution Design: Solution design evaluates expertise in mapping Energy and Utilities Cloud components to current architectures and crafting future state designs that fulfill business and data model requirements. Energy and Utilities Cloud professionals must demonstrate the ability to define architecture, processes, and security considerations while leveraging deployment tools.

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Salesforce Energy and Utilities Cloud Accredited Professional Exam Sample Questions (Q72-Q77):

NEW QUESTION # 72
An energy company implemented Energy and Utilities Cloud and deployed the Utility Self-Serve Portal. The next phase of the implementation includes a requirement to show a consumption history graph on the Self- Serve Portal.
What three things are needed to meet the requirement?

A. Use a standard graph component available in the Utility Self-Serve Portal Application as a starting point Then, modify the component and connect it to the right data source using integration procedures
B. Develop or configure integration between Energy and Utilities Cloud and the source system that contains the required data
C. Ask IT where the most suitable source of data that provides the required usage detail is. Assess the next steps based on the findings.
D. Develop a new graph component to show the usage data, and connect it to the data source using integration procedures.
E. Develop or configure integration between Energy and Utilities Cloud and the energy company ' s customer information system to get the monthly usage information

Answer: A,B,E

Explanation:
To display a consumption history graph on the Self-Serve Portal for an energy company that has implemented Salesforce Energy and Utilities Cloud, the following steps are essential: B. Use a standard graph component available within the Utility Self-Serve Portal Application as a starting point. Then, modify this component as necessary and connect it to the appropriate data source using integration procedures. This approach leverages existing resources to efficiently meet the requirement. C. Develop or configure integration between Salesforce Energy and Utilities Cloud and the source system that contains the required data. This integration ensures that the graph component has access to accurate and up-to-date consumption data. D. Develop or configure integration between Salesforce Energy and Utilities Cloud and the energy company ' s customer information system to obtain monthly usage information. This specific integration provides the detailed consumption data needed for the graph.
These steps collectively enable the display of consumption history in a graphical format, enhancing the user experience on the Self-Serve Portal by providing valuable insights into energy usage. References = Salesforce documentation on Energy and Utilities Cloud and development guides for creating and integrating custom components within Salesforce communities offer insights into fulfilling such requirements: https://developer.
salesforce.com/docs

NEW QUESTION # 73
Having completed discovery and solution design, and as the project team moves into the implementation phase, what should be the first step in the build process?

A. Start evaluating productsand offerings from as many third-party suppliers as possible.
B. Select the Energy and Utilities Cloud applications that best meet the company's needs
C. install Salesforce Service Cloud and start building custom objects and APEX classes.
D. Immediately start building the solution in their favorite technology.

Answer: B

Explanation:
As the project team transitions from the discovery and solution design phase to implementation, the first step in the build process should be selecting the Energy and Utilities Cloud applications that best align with the company's specific needs. This step ensures that the foundation of the project is based on applications that directly address the identified business requirements and goals, enabling a more targeted and effective implementation strategy. Starting with a clear selection of the appropriate Energy and Utilities Cloud applications allows for focused development efforts and maximizes the efficiency of the project team.References= Salesforce Energy and Utilities Cloud documentation outlines the importance of selecting the right applications as a critical initial step in the implementation process. This approach is supported by best practices in project management and implementation strategies for Salesforce solutions:https://www.salesforce.com/products/industries/energy-and-utilities/overview/

NEW QUESTION # 74
An energy company wants to show users monthly billed usage information when the user starts the Move Out guided business processes in Energy and Utility Cloud, The usage information is stored in a third-party system with available APIs.
Which three steps must the consultant complete to achieve the required outcome?
Choose 3 answers

A. Create a new Move Out process to invoke the Integration Procedure and present the result to the user.
B. Configure integration with Meter Data Management System
C. Configure Integration Procedure to fetch the data from the third-party system using available APIs.
D. Configure integration with Customer Information System.
E. Modify the standard Move Out process to invoke the Integration Procedure and present the result to the user,

Answer: A,C,E

NEW QUESTION # 75
Two people own one home. They have different preferences for receiving notifications. One wants texts and emails, while the other prefers emails only. h How and where can the energy company hold this information?

A. Use the existing notification preference fields in the Party object.
B. Extend the Service Account object with new fields for notification preferences.
C. Extend the Account, Contact, and Relationship objects with new fields for notification preferences.
D. Create a custom object associated with the Account with notification preferences.

Answer: A

NEW QUESTION # 76
Which four objects does the EnergyRuntimeServiceSFS sample permission set give View All and Modify All permissions to a user?

A. Work Order. Work Type. Service Appointment. Service Territory
B. Work Order. Work Order Line Hem, Service Appointment, Work Type
C. Work Order. Work Order Line Item Work Procedure. Work Plan
D. Work Order. Work Order Line item. Service Territory. Work Type

Answer: B

Explanation:
The EnergyRuntimeServiceSFS sample permission set within Salesforce Energy and Utilities Cloud grants
"View All" and "Modify All" permissions to a user for the following objects: A.Work Order,Work Order Line Item,Service Appointment,Work Type. These permissions ensure that users assigned to this permission set have comprehensive access to manage and update records related to service fulfillment, including detailing the work to be done (Work Order and Work Order Line Item), scheduling and managing appointments for service execution (Service Appointment), and defining the nature of the work (Work Type). This level of access is critical for roles that are involved in the planning, scheduling, and execution of service orders within the utility sector.References= Salesforce documentation on service and field service management, including the configuration of permission sets for service operations, provides insights into the setup and customization of access controls for managing work orders and service appointments:https://help.salesforce.com/articleView?id=fs_perm_sets.htm&type=5

NEW QUESTION # 77
......

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