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| Section | Weight | Objectives |
|---|---|---|
| Fundamentals | 9% | - Differentiate between Slack plans and features - Navigate the Slack Admin console - Understand Slack roles and responsibilities |
| Channel & User Group Administration | 28% | - Manage default channels and required channels - Implement channel naming conventions and best practices - Configure channel management policies - Manage user groups and channel permissions - Convert public channels to private channels |
| Workspace Administration | 9% | - Configure workspace-level and org-level policies - Manage workspace settings and configurations - Understand Enterprise Grid organization vs single workspace |
| Security | 15% | - Manage DLP (Data Loss Prevention) and retention policies - Configure security policies and compliance settings - Configure domain and IP restrictions - Monitor and audit workspace activity - Enable multi-factor authentication (MFA) |
| User Lifecycle Management | 14% | - Handle user onboarding and offboarding - Manage user roles and admin roles - Configure single sign-on (SSO) and identity management - Configure user provisioning and deprovisioning |
| App Administration | 10% | - Configure app permissions and settings - Manage integrations and workflows - Manage app approvals and app directory - Understand Slack Connect for inter-organization collaboration |
| Enabling Slack Success | 15% | - Promote best practices and user adoption - Drive organizational collaboration and productivity - Create help channels for user support - Use analytics and reporting to measure engagement |
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NEW QUESTION # 91
Medium Inc's #hr-benefits channel is a default channel designed to educate employees on benefit information and updates. However, it is now filled with requests for benefits help. Sometimes people even post sensitive personal information when asking questions.
Which TWO options, combined, present the best solution to reduce noise in this channel? (Choose two.)
Answer: C,D
Explanation:
The best way to manage noise while protecting sensitive information includes:
* Limiting posting permissions - According to Slack's official guidance:
"You can restrict who can post to a channel by limiting posting permissions to specific people, ensuring that only authorized individuals can post while others can read."
* Creating a private channel with a personal benefits workflow:
"Private channels are suitable for discussions requiring confidentiality. Workflows can route sensitive questions to HR without public visibility." Encouraging DMs (option C) helps, but it is not a structured or scalable solution for organizational processes.
Archiving the channel (option D) would disrupt access to the historical benefits information and is unnecessary.
(Reference: Slack Administration Study Guide - Channel Management Best Practices and Workflows)
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NEW QUESTION # 92
You're an Org Admin for a company with only one Slack workspace. A teammate will be starting a new, complex project and requests a new workspace.
Which action should you take first before creating a new workspace? (Select the best answer.)
Answer: A
Explanation:
Slack best practice states:
"Before creating a new workspace in Enterprise Grid, make sure you have a Workspace Admin available to manage settings, users, and day-to-day operations." Without a responsible Workspace Admin, new workspaces can become chaotic or mismanaged.
(Reference: Slack Administration Study Guide - Workspace Creation Best Practices)
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NEW QUESTION # 93
An IT administrator at Watch Corp is responsible for launching Slack to the company. The security team has outlined the importance of keeping all applications on all devices updated to the latest version.
How should the IT administrator roll out Slack?
Answer: D
Explanation:
Slack's best practice for maintaining security is:
"Deploy the Slack desktop app to users and allow automatic updates to ensure that users are always running the latest, most secure version." Disabling updates (Option B) would increase security risks. Browser usage alone (Option A) is insufficient for a full Slack experience, and Option D relies too much on user compliance instead of ensuring deployment at scale.
(Reference: Slack Administration Study Guide - Deployment and Security Best Practices)
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NEW QUESTION # 94
In Large Inc's Enterprise Grid design, each business unit has its own workspace, and everyone is also a member of the Global workspace. The Sales team at Large Inc are slow adopters of Slack and have been using email instead of Slack to communicate with peers.
Which of these strategies should the Sales team AVOID using to connect cross-functionally more effectively with Slack?
Answer: D
Explanation:
Moving sales channels into the Global workspace and making default channels private would:
* Create confusion and friction in adoption.
* Reduce transparency and cross-functional collaboration.
Slack documentation highlights:
"Workspaces should be structured to align naturally with how teams operate. Making core channels private may limit discoverability and collaboration, which contradicts Slack's goals for connection and transparency." Options B, C, and D promote transparency and collaboration, which is the intended use of Slack across cross- functional teams.
(Reference: Slack Administration Study Guide - Change Management and Slack Adoption Strategies)
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NEW QUESTION # 95
You're a Workspace Admin looking to set up a user group for a new hire class your organization has recently hired.
What is a key benefit of setting up a user group for these individuals?
Answer: C
Explanation:
Slack recommends user groups for onboarding because:
"User groups allow admins to easily manage membership in multiple channels by adding the user group to those channels, ensuring no member is missed and simplifying onboarding processes." Options A and D misrepresent how access is managed (user groups do not automatically restrict channel access), and C is incorrect because mentions depend on group settings and channel memberships.
(Reference: Slack Administration Study Guide - Managing User Groups for Onboarding)
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NEW QUESTION # 96
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