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| Section | Weight | Objectives |
|---|---|---|
| Build intelligent apps with Copilot and agents | 30% | - Create and manage agents with Copilot Studio
|
| Create a foundation for intelligent applications | 28% | - Design solutions using AI-enabled tools
|
| Enhance solutions with AI and automation | 22% | - Build automation with Power Automate
|
| Extend and secure intelligent solutions | 20% | - Deploy, monitor, and maintain solutions
|
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NEW QUESTION # 124
Case Study 2 - Fabrikam Inc
Background
Fabrikam Inc. is an energy provider that operates wind and solar farms across multiple countries and regions. The company uses Microsoft Power Platform to manage asset maintenance, technician workflows, and predictive analytics.
Field technicians use canvas apps on mobile devices to capture inspection and repair data.
Operations managers use model-driven apps to monitor asset performance and maintenance history.
The company plans to enhance its platform by introducing AI-driven insights, improving reuse across applications, and establishing a formal application lifecycle management (ALM) strategy.
Current environment
Applications
Field technicians use an outdated mobile app to log maintenance activities and capture asset readings in SharePoint Online.
Operations managers use a model-driven app to review maintenance records and asset performance trends.
Development practices
Developers build and modify applications directly in the production environment.
There is NO structured ALM process.
Solutions are NOT consistently used to package or deploy application components.
Reusable components are inconsistently implemented across apps, leading to duplication.
AI integration
Fabrikam Inc. plans to actively explore generative AI usage as part of the next phase of work.
Business requirement
Application development
The outdated mobile app must be replaced with a new app that supports responsive design principles, provides full control over the UI, and allows technicians to take and upload photos directly from their mobile devices.
The new app for the field technicians requires the name of the technician to be persisted on the home screen only. In addition, work orders must be displayed within a gallery.
All new apps must connect to a scalable, cloud-based relational data store.
Apps must support efficient data entry for technicians in the field.
Reusable UI elements must be implemented to reduce duplication.
AI capabilities
The company requires a generative AI solution to manage customer complaint responses and create custom inspection reports that align to an existing template.
Customer complaint responses must be generated in applications and based on emails being sent to a mailbox.
Custom AI development must be minimized.
Generative AI reusability
Generative AI solutions must accept dynamic inputs to adapt to different scenarios.
Generative AI solutions must be reusable across different Power Platform services.
Extensibility
Custom UI form components must be reusable across applications.
Use of server-side custom code must be minimized where possible.
Technical requirements
Application lifecycle management (ALM)
Separate environments must be used for development, testing, and production.
Solutions must be used to package application components, segmented based on functional areas.
Managed solutions must be deployed to the production environment.
Validation must occur before deployment to production.
Data processing
Aggregated values across related rows must be displayed for reporting.
Calculations must update automatically as new data is entered. Calculation data must be limited to a maximum length of 10.
Issues
Duplicate logic exists across multiple canvas apps.
Developers frequently overwrite changes in production.
Generative AI solutions produce inconsistent outputs due to missing or inconsistent inputs.
Maintenance metrics are not consistently calculated across related rows.
You need to provide a solution for field technicians to create custom inspection reports natively within the new app. What should you do?
Answer: A
Explanation:
Scenario: The company requires a generative AI solution to manage customer complaint responses and create custom inspection reports that align to an existing template.
You should use a custom prompt.
Generative AI Capability: Power Platform AI Builder prompts leverage large language models (like GPT) to natively handle generative text workflows.
Complaint Handling: A custom prompt can be built specifically to analyze customer feedback and automatically generate draft email or text responses.
Template Alignment: You can embed your exact inspection report layout and instructions directly inside the custom prompt's logic. This ensures that the generated outputs perfectly match the structure of your existing template.
Reference:
https://learn.microsoft.com/en-us/ai-builder/overview
NEW QUESTION # 125
Hotspot Question
A remote Power Apps user experiences an issue with a canvas app. The issue cannot be reproduced locally.
You must analyze the issue in near real-time. Session data must be available for later review.
You need to troubleshoot the canvas app by using Monitor.
How should you troubleshoot the app? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation:
Box 1: Use the Connect user feature
To capture a remote user's canvas app session in near real-time, use the Connect user feature in Power Apps Live monitor overview Collaborative troubleshooting using Live monitor. This allows you to generate a secure join link for the user, intercepting their specific actions as they happen Collaborative troubleshooting using Live monitor.
Box 2: Download the Monitor session file
To share a troubleshooting session for later review using Power Apps Monitor, you must use the Connect user feature to capture the remote session, and then click Download to save the session log as a JSON file. This downloaded file can then be shared and uploaded into Monitor by another team member at any time for offline analysis.
Reference:
https://learn.microsoft.com/en-us/power-apps/mobile/powerapps-mobile-troubleshoot
NEW QUESTION # 126
A company wants to provide managers with visual insights into business performance data.
Managers require aggregated and visual representations of data directly within the app to be viewed in parallel with a list of rows.
You need to configure the visual representation of data.
What should you do?
Answer: C
NEW QUESTION # 127
An insurance company is implementing a customer service solution in Microsoft Dataverse to track interactions and manage issue resolution. The data model includes tables for customer information, support cases, and agents .
The data model includes the following requirements:
# Link each support case to a customer.
# Provide information on the children of customers.
# Record history of agents assigned to customers.
You need to configure table relationships.
Which relationships should you use? To answer, move the appropriate relationship to the correct requirement.
You may use each relationship once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation:
Support case to customer - One-to-many; Customer children - One-to-many; Agent assignment history - Connections
Each support case should reference one customer through a many-to-one lookup, which is configured from the customer perspective as a one-to-many relationship: one customer can have many cases. Customer children also require a self-referencing one-to-many relationship, allowing one customer row to be the parent of multiple child customer rows. Historical agent assignments are different. A conventional lookup retains only the current related row unless a separate history table is introduced. Dataverse Connections provide a flexible, role-based association between records and can retain multiple agent-to-customer links over time without redesigning the standard tables. A one-to-one relationship would prevent a customer from having multiple cases or children, and a many-to-many relationship is unnecessary where each case or child has one parent. The designer should define relationship roles and views so users can interpret the connection history consistently. The AB-410 Study Guide includes the exact objective "configure table relationships." The correct mapping uses one-to-many relationships for structured parent/child data and Connections for the flexible assignment-history requirement.
Study Guide reference/topic: "Build data models - Configure table relationships." AB-410 Study Guide | Microsoft Learn technical reference
NEW QUESTION # 128
You are designing forms for a model-driven app. Account managers use the app to access customer records.
The account managers require the following app functionality:
- Allow users to edit the row directly within the form.
- Access information from a row on a related table.
You need to configure form components.
Which actions should you perform? You may use each action once, more than once, or not at all.
Exhibit:
Answer:
Explanation:
Explanation:
Edit the current row - Configure the main form layout; Access related table records - Add a subgrid for related rows.
Microsoft Power Apps model-driven applications use main forms to provide structured interfaces for viewing and modifying Dataverse records. Configuring the main form layout allows account managers to edit fields associated with the current customer record, including contact information, account details, and other business attributes. Main forms support tabs, sections, controls, and configurable field properties. To provide access to records from related tables, developers can add a subgrid component. A subgrid displays records based on a configured Dataverse relationship and allows users to open related records for additional information or editing. For situations requiring inline editing, an editable grid control can be configured where supported.
Quick view forms provide another option when the requirement is to display read-only information from a single related record. These components improve navigation and data accessibility within model-driven applications.
NEW QUESTION # 129
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