Free PDF Quiz 2026 PEGACPDC25V1 - Certified Pega Decisioning Consultant 25 Test Questions Pdf

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Pegasystems PEGACPDC25V1 Exam Syllabus Topics:

Topic	Details
Topic 1	Contact policy and volume constraints: This domain covers managing contact policies to limit how often customers receive communications, focusing on controlling action exposure and volume in outbound channels while configuring appropriate tracking periods.
Topic 2	Actions and treatments: Focuses on defining and managing customer actions for web and outbound channels.
Topic 3	Customer Engagement Optimization: Addresses change management, revision management, GenAI brand voice, and action update processes.
Topic 4	AI and Arbitration: Explores AI-powered action arbitration, prioritization, and using business levers for action selection.
Topic 5	Decision strategies: Focuses on building decision strategies with business logic to power the decisioning engine.

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Pegasystems Certified Pega Decisioning Consultant 25 Sample Questions (Q38-Q43):

NEW QUESTION # 38
U+ Bank, a retail bank, uses the business operations environment to perform its business changes. The bank completes these changes by using revision management features of Pega Customer Decision Hub and 1:1 Operations Manager.
Customers see credit card offers based on various engagement policies on the U+ Bank website. The bank wants to update the underlying decision strategy of an engagement policy condition.
According to best practices, which statement correctly describes the implementation of the change to fulfill this business requirement?

A. A next-best-action designer modifies the decision strategy in 1:1 Operations Manager.
B. A next-best-action specialist modifies the decision strategy in 1:1 Operations Manager.
C. A next-best-action designer modifies the decision strategy in Customer Decision Hub.
D. A next-best-action specialist modifies the decision strategy in Customer Decision Hub.

Answer: C

Explanation:
According to the best practice, a next-best-action designer should modify the decision strategy in Customer Decision Hub, because the decision strategy is part of the next-best-action framework that defines how to select and prioritize propositions for each customer. The 1:1 Operations Manager portal is used to manage the engagement policies and propositions, not the decision strategies. Verified References: Pega Decisioning Consultant | Pega Academy

NEW QUESTION # 39
A customer qualifies for Standard card (priority 60), Rewards card {priority 40), and Premium card {priority 30). Standard card volume is exhausted. Rewards card has remaining volume, and Premium card has remaining volume. The system uses "Return any action that does not exceed constraint" mode.
Which actions does the customer receive in this scenario?

A. Rewards card and Premium card as available actions
B. Premium card only as lowest priority available action
C. Standard card only as highest priority action
D. No actions due to Standard card volume exhaustion

Answer: A

NEW QUESTION # 40
U+- Bank uses Next-Best-Action Designer to configure engagement policies for different customer segments. A business user wants to create reusable policy conditions that can apply across multiple actions and campaigns. The user must understand when the save-to-library feature is available.
When is the save-to-library option unavailable for engagement policy conditions?

A. When the business user configures the conditions with strategy rules or parameterized When conditions.
B. When the business user configures the conditions at the action level.
C. When the business user applies conditions to group-level policies.
D. When the business user configures the conditions with arbitration parameters.

Answer: A

NEW QUESTION # 41
U+ Bank has recently defined two contact policies:
1. Suppress a group of credit card offers for 30 days if any credit card offer is rejected three times in any channel in the past 15 days.
2. Suppress the Reward card offer, part of the credit card group, for 7 days if it is rejected twice in any channel in the last 7 days. Paul, an existing U+ Bank customer, no longer sees the Reward card offer. What is the reason that Paul cannot see the offer?

A. Paul rejected the Reward card offer once on the web channel.
B. Paul rejected other credit card offers once on the web channel and once in the contact center.
C. Paul rejected the Reward card offer once in contact center.
D. Paul rejected other credit card offers twice on the web channel and once in contact center.

Answer: D

Explanation:
Paul cannot see the Reward card offer because he rejected other credit card offers twice on the web channel and once in contact center in the past 15 days. This triggers the first contact policy that suppresses a group of credit card offers for 30 days if any credit card offer is rejected three times in any channel in the past 15 days. The Reward card offer is part of the credit card group, so it is suppressed for Paul for 30 days. The second contact policy that suppresses the Reward card offer for 7 days if it is rejected twice in any channel in the last 7 days does not apply because Paul did not reject the Reward card offer twice in any channel in the last 7 days. Verified Reference: [Certified Pega Decisioning Consultant | Pega Academy], Suppression policies system Following is the description of the image that was sent with question no:5:
This is a screenshot of a table with four columns and two rows.
The table has a header row with white text on a blue background.
The header row reads "Constraint name", "Constraint mode", "Constraint value", and "Channel".
The second row has black text on a white background.
The second row reads "Standard card", "Return any action that does not exceed", "100", and "Daily".
The table has a gray border and a light blue background.

NEW QUESTION # 42
As a decisioning architect, you are setting up the action hierarchy for MyCo. Select the correct action hierarchy level for each of the hierarchy items identified.

Answer:

Explanation:

Explanation:
A screenshot of a survey AI-generated content may be incorrect.

NEW QUESTION # 43
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