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| Section | Weight | Objectives |
|---|---|---|
| Channel & User Group Administration | 28% | - Convert public channels to private channels - Manage default channels and required channels - Implement channel naming conventions and best practices - Configure channel management policies - Manage user groups and channel permissions |
| Security | 15% | - Manage DLP (Data Loss Prevention) and retention policies - Enable multi-factor authentication (MFA) - Configure domain and IP restrictions - Monitor and audit workspace activity - Configure security policies and compliance settings |
| Enabling Slack Success | 15% | - Promote best practices and user adoption - Use analytics and reporting to measure engagement - Create help channels for user support - Drive organizational collaboration and productivity |
| Workspace Administration | 9% | - Understand Enterprise Grid organization vs single workspace - Configure workspace-level and org-level policies - Manage workspace settings and configurations |
| Fundamentals | 9% | - Differentiate between Slack plans and features - Understand Slack roles and responsibilities - Navigate the Slack Admin console |
| App Administration | 10% | - Understand Slack Connect for inter-organization collaboration - Manage app approvals and app directory - Configure app permissions and settings - Manage integrations and workflows |
| User Lifecycle Management | 14% | - Configure user provisioning and deprovisioning - Configure single sign-on (SSO) and identity management - Handle user onboarding and offboarding - Manage user roles and admin roles |
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NEW QUESTION # 78
You will be managing a new product launch and have just been assigned a new team of 12 members.
You need to introduce yourself and the project scope.
What should you do?
(Select the best answer.)
Answer: C
Explanation:
Slack advises for project collaboration:
"Creating a public project channel enhances transparency, supports future onboarding, and allows new members to catch up easily." Private channels (A) are better for confidential projects, but transparency is key here. Group DMs (B) are limited and not suited for full project collaboration. DMs (C) are inefficient for team onboarding.
(Reference: Slack Administration Study Guide - Channel Best Practices for Project Work)
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NEW QUESTION # 79
Your organization is in the process of determining its Slack Enterprise Grid design.
The latest draft proposal is a multi-workspace design that includes:
* Focused workspaces for each major business function,
* Global and Social workspaces where all organization members will be added,
* Separate workspaces for each major external partner.
You need to evaluate the current proposal and communicate potential issues to the team leading the Enterprise Grid design and launch.
What is the most relevant issue to communicate to the team about the challenges of the current proposal?
Answer: A
Explanation:
Slack warns that:
"Having too many workspaces can create challenges with context switching, where users need to frequently switch between workspaces to find information, reducing efficiency. It also impacts scalability as the organization grows." While admin and user management complexity (C) can exist, context-switching (D) is the most relevant and critical issue in multi-workspace designs like the one proposed.
(Reference: Slack Administration Study Guide - Enterprise Grid Design Best Practices)
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NEW QUESTION # 80
You are a Workspace Admin in your organization's Slack Pro instance.
A terminated user is still active because Okta (your IdP) is down.
Which immediate steps should you take?
Answer: B
Explanation:
Slack's immediate response guidance states:
"If SCIM provisioning is unavailable, Workspace Admins should manually deactivate users through Slack settings to immediately prevent access." Changing the email (A) is messy and not recommended. Making #general read-only (B) doesn't prevent broader access. Contacting support (D) is useful, but not immediate enough for stopping access.
(Reference: Slack Administration Study Guide - Managing User Access in Case of SCIM Outage)
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NEW QUESTION # 81
As an Org Admin of a large Enterprise, you perform an annual channel cleanup exercise that includes archiving, deleting, and moving channels to an alternative workspace based on set criteria.
On average, there are around 1,000 channels that meet the criteria during this cleanup.
What is the most effective way to do this?
Answer: D
Explanation:
Slack officially recommends for large-scale channel management:
"Use Slack's bulk channel management APIs (like conversations.archive and conversations.rename) to automate cleanup activities at scale." Manually using settings (C) or requesting owners' actions (D) is impractical for 1,000+ channels. Slack's standard UI tools (A) are efficient but not optimized for this volume compared to API automation.
(Reference: Slack Administration Study Guide - Bulk Channel Lifecycle Management)
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NEW QUESTION # 82
A bank must archive all communications for several years due to a new government regulation. Your compliance department wants to understand how best to meet these requirements for Slack.
Which feature should you leverage to meet these regulatory requirements?
(Select the best answer.)
Answer: C
Explanation:
For long-term archiving and compliance with regulatory requirements:
"eDiscovery integrations allow organizations to collect, archive, and export Slack messages and files to meet legal, regulatory, and compliance needs." DLP (A) focuses on preventing data leaks. MDM (B) secures mobile access, and EKM (C) controls encryption keys but does not inherently archive data.
(Reference: Slack Administration Study Guide - Security and Compliance - eDiscovery Integration)
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NEW QUESTION # 83
......
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