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Cisco 700-805 Exam Syllabus Topics:

Section	Weight	Objectives
Customer Success Foundation	10%	- Describe recurring revenue financial terms - Explain the stages of the customer lifecycle - Explain recurring revenue financial implications - Define customer experience
Cisco Tools and Processes	20%	- Describe CX Portfolio and deal management processes - Explain Smart Accounts & Smart Licensing
Business Acumen	30%	- Evaluate products and services to meet customer goals - Interpret key financial terms (e.g., CAPEX, OPEX) - Describe renewal cycle and risk action planning
Customer Success	10%	- Define customer success - Explain customer journey & IT purchasing models
Roles and Responsibilities	30%	- Describe Renewals Manager role and integration - Explain renewals tasks and success metrics

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Cisco Renewals Manager Sample Questions (Q95-Q100):

NEW QUESTION # 95
Which of the Cisco Security product offerings focuses on identifying abnormal or suspicious network behaviors?

A. Tetration
B. Meraki
C. App Dynamics
D. Stealth watch

Answer: D

Explanation:
Stealthwatch is one of the Cisco Security product offerings that focuses on identifying abnormal or suspicious network behaviors, which can help customers with:
Detecting and responding to advanced threats across their network
Gaining visibility and control over their network traffic and activity
Improving their network performance, security, and compliance

NEW QUESTION # 96
Which two factors drive subscription value for customers? (Choose two)

A. up to date security protection
B. freeware offers
C. continuous access to innovation
D. training access
E. bundling of software and hardware

Answer: A,C

Explanation:
Two factors that drive subscription value for customers are up to date security protection and continuous access to innovation. These factors reflect the benefits that customers can gain from subscribing to Cisco products and services, such as:
Up to date security protection: Customers can enjoy the peace of mind that their networks, devices, and data are always protected from the latest threats and vulnerabilities. Cisco provides regular security updates, patches, and enhancements to its products and services, as well as proactive threat intelligence and prevention. Customers can also leverage Cisco's security portfolio, which covers the entire network from edge to cloud, and provides integrated solutions for identity, endpoint, cloud, email, web, and network security.
Continuous access to innovation: Customers can access the latest features and functionalities that Cisco delivers through its products and services, without having to purchase new hardware or software licenses. Cisco provides frequent software updates, upgrades, and releases that introduce new capabilities, improve performance, and optimize user experience. Customers can also take advantage of Cisco's innovation ecosystem, which includes partners, developers, researchers, and customers who collaborate to create cutting-edge solutions for various industries and use cases.

NEW QUESTION # 97
At T-90, an RM discovers that a generated renewal quote includes incorrect SKUs that do not match the customer ' s current IB. What should the RM do?

A. Submit the quote and include a note requesting the Operations team correct the errors.
B. Request the customer ' s Smart Account Administrator to update the SKUs in the portal.
C. Edit the existing quote directly in CCW-R to correct the SKU alignment.
D. Clone the quote and create a new version with the correct SKUs.

Answer: C

Explanation:
The RM should correct the existing renewal quote directly in CCW-R so that its SKU composition accurately reflects the customer's validated Installed Base (IB). This is precisely the type of quote-integrity activity tested under the current Cisco Renewals Manager v2.0 blueprint. Cisco requires RMs to interpret IB data to identify coverage issues and to validate quote components-including SKUs, terms, and dependencies-in CCW-R to prevent booking holds. (Cisco Learning Content) Cisco's official CCW-R Creating and Managing Renewal Quotes guide confirms that the Items tab is where users resolve quote errors and make quote-level changes, including adding or removing lines, changing service levels, aligning dates, and modifying contract information. It further states that quotes with a Valid or Invalid status can be edited directly. (Cisco) Option B is unnecessary. Cisco provides the Clone function for copying a quote; it is not the prescribed mechanism for correcting an editable quote. Cloning would also reproduce the existing transaction data and still require correction. Option C is incorrect because Cisco prevents submission when blocking quote errors remain unresolved. Option D confuses Smart Account administration with commercial SKU configuration; the Smart Account Administrator does not correct CCW-R quote line-item selection.
Therefore, the RM should reconcile the quote with the IB and edit the existing CCW-R quote, making A the correct answer.

NEW QUESTION # 98
What is the ATR on a $10, 000oneyearre curing revenue contract?

A. $1,200
B. $10,000
C. $10,000 divided by 12
D. 10% of $10,000

Answer: C

NEW QUESTION # 99
Which approach? (Choose the best answer.)

A. Concerns-led approach
B. Product-led approach
C. Reward-led approach
D. Solutions-led approach

Answer: D

NEW QUESTION # 100
......

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